1 reply to this topic

[rejdesilets]

Media Creator 8 Suite Home

The installation went perfect and everything worked fine.

But now - after Windows AutoUdate - everytime I launch Media Creator, Windows wants to install it and I receive an error reading an msi file in a temp folder :

\Temp\pft24.tmp\37b6fd.msi - this file does not exist on my computer.

I have to use Windows Task Manager to end this Installation task and the "Selector" won't open.

The other modules - disk copier, drag-to-disk, etc. work.

I tried to "repair" the installation, rebooted, and still have the same problem

How can I get rid of this?

Thank you
Réjean Désilets

[willatrox]

rejdesilets, on Apr 12 2006, 04:48 AM, said:

Media Creator 8 Suite Home

The installation went perfect and everything worked fine.

But now - after Windows AutoUdate - everytime I launch Media Creator, Windows wants to install it and I receive an error reading an msi file in a temp folder :

\Temp\pft24.tmp\37b6fd.msi - this file does not exist on my computer.

I have to use Windows Task Manager to end this Installation task and the "Selector" won't open.

The other modules - disk copier, drag-to-disk, etc. work.

I tried to "repair" the installation, rebooted, and still have the same problem

How can I get rid of this?

Thank you
Réjean Désilets

Your best option at this point is to uninstall the program through Add/Remove Programs, and then reinstall it.

William