I have spent two weekends trying to get Roxio to burn a simple 30-minute video clip. I purchased the brand new, expensive, Creator 2009. I created a 'project' in MyDVD within the Creator product. It is a simple piece of video with a title. The burn button is in a ready state. I click it. The program attempts to begin the process, but then I consistently get, in a little box:
"operating system error: Gdiplus:: Status = 0x8000FFF -13"
I recently reinstalled Windows Media Center XP with every possible latest MS Windows update. My PC in in brand-new shape with all hardware recently verified as working perfectly.
I've made sure that the gdiplus.dll files exist in all appropriate folders (which seems beyond the call of duty to make this work).
I've run a patch from Sonic.
Nothing works. Yes, I'm frustrated. Please let me know if there is a fix. (And why does Sonic not have an 800 technical help phone #). -Jo
1
Operating System Error: Gdiplus:: Status = 0x8000fff -13
Started by
jo2010
, Oct 26 2008 10:42 AM
5 replies to this topic
#2
grandpabruce
-
- Digital Guru
-
- 19,446 posts
Digital Guru
- Gender:Male
Posted 26 October 2008 - 12:26 PM
Did you run the patch in this KB article? It is old, but it may work.
http://kb.roxio.com/content/kb/General%20I...mation/000018GN
http://kb.roxio.com/content/kb/General%20I...mation/000018GN
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#3
jo2010
-
- Members
-
- 2 posts
Newbie
Posted 26 October 2008 - 01:50 PM
QUOTE (grandpabruce @ Oct 26 2008, 12:26 PM) <{POST_SNAPBACK}>
Did you run the patch in this KB article? It is old, but it may work.
http://kb.roxio.com/content/kb/General%20I...mation/000018GN
http://kb.roxio.com/content/kb/General%20I...mation/000018GN
Yes, I ran two patches. Unfortunately, they did not help. Thanks for the suggestion, though.
#4
Crystal
-
- Members
-
- 8 posts
Newbie
Posted 22 June 2011 - 03:16 PM
I had this same error in MyDVD and it was resolved by converting the file from mkv to avi using iskysoft converter. First try to burn a different file. There may be nothing wrong with your Gdiplus dll's.
#5
Crystal
-
- Members
-
- 8 posts
Newbie
Posted 22 June 2011 - 03:20 PM
Oh- I have version 6.2.0 with XP SP3 and my software did NOT come with my computer. I paid $35 for it. I still love it. No unsolvable problems so far since '07.
#6
myguggi
-
- Digital Guru
-
- 18,380 posts
Digital Guru
- Gender:Male
Posted 22 June 2011 - 04:04 PM
Crystal, on 22 June 2011 - 03:16 PM, said:
I had this same error in MyDVD and it was resolved by converting the file from mkv to avi using iskysoft converter. First try to burn a different file. There may be nothing wrong with your Gdiplus dll's.
Did you realize that posted to a 3 year old thread? I am sure the poster has long ago moved on.
BTW, the poster never even mentioned anything about mkv so your post would not helped him at all.
Edited by myguggi, 22 June 2011 - 04:07 PM.
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
