16 replies to this topic

[Stephen_G]

I just purchased Easy Media Creator 10 and am using this on a new Laptop with Windows Vista 64 bit edition.  (4 Gigs of RAM with an AMD Turion X2 TL-62) Everything works fine...except when I create a DVD and burn the DVD and watch the movie I just created, the audio is not in sync with the video.  There is about a half a second of difference.  I had been using EMC8 with Windows XP with a Pentium 4 desktop for years and did not have this issue.  When I go into the actual video file I have rendered and play this with Windows Media, the audio and video are 100% in sync.  For some reason when I compile the final DVD with the MyDVD component of EMC10, the audio is not in sync and is off slightly.  Does anyone else have this problem?

[gi7omy]

Defrag the drive before rendering, make sure all background apps are closed and try to save the output to an image file on the hard drive and use that to make the final DVD

[Stephen_G]

Defrag the drive before rendering, make sure all background apps are closed and try to save the output to an image file on the hard drive and use that to make the final DVD

I'll give that a try.  Thanks for the suggestion.

[Stephen_G]

I'll give that a try.  Thanks for the suggestion.

Unfortunately your suggestion did not work...but thanks for trying to help me.  This issue is not acceptable and I may have to look at another software package to do my video editing.  I never had this issue with EMC8...but now have it with EMC10.

[grandpabruce]

Unfortunately your suggestion did not work...but thanks for trying to help me.  This issue is not acceptable and I may have to look at another software package to do my video editing.  I never had this issue with EMC8...but now have it with EMC10.

Your EMC 8 won't run with Vista 64, either.

Using Vista 64, getting this software to work for you, won't be your only problem.  Just the first of many, I would expect.

[Jim_Hardin]

It is a little vaguer as to what happened between create a DVD and Play???

What is the source of this DVD?

What steps did you do?

There are more 'tricks' that we all have used to get by this but if you are just posting to whimper about your old V8, not much point in trying to go farther…

[Stephen_G]

It is a little vaguer as to what happened between create a DVD and Play???

What is the source of this DVD?

What steps did you do?

There are more 'tricks' that we all have used to get by this but if you are just posting to whimper about your old V8, not much point in trying to go farther…

I have EMC10 on a Windows Vista 64 laptop that I just purchased.  I created a videoproject in Videowave and the video and audio plays perfectly after I render the complete project.  No issues.  When I try to create a DVD with the MyDVD component within EMC10 and burn the DVD, the audio and video are out of sync.

[grandpabruce]

I have EMC10 on a Windows Vista 64 laptop that I just purchased.  I created a videoproject in Videowave and the video and audio plays perfectly after I render the complete project.  No issues.  When I try to create a DVD with the MyDVD component within EMC10 and burn the DVD, the audio and video are out of sync.

Do your editing in VideoWave, save the production, then close VideoWave.  Don't output it as anything.

Next, open MyDVD, and bring in that VideoWave (.dmsm) file, do whatever you want to the menu, etc., save it, then click on Burn.  Uncheck the Burn to DVD, and click to the left of Save Disc Image File.  Give it a name and location where you want it saved, and click on Burn.

Don't do anything, while the file is being encoded.  When it is done, open Video Copy and Convert, bring in the .iso file, and burn it to a DVD.  You can actually preview the .iso file, in Video Copy and Convert, prior to burning it to a DVD.  If it is in sync, go ahead and burn it.  If not, don't burn it  to a DVD.

Let us know what happens.

[Jim_Hardin]

And you did not tell us what the Source of the video is???

GPB covered another way that most of us use to get around this when it happens.

[Stephen_G]

Do your editing in VideoWave, save the production, then close VideoWave.  Don't output it as anything.

Next, open MyDVD, and bring in that VideoWave (.dmsm) file, do whatever you want to the menu, etc., save it, then click on Burn.  Uncheck the Burn to DVD, and click to the left of Save Disc Image File.  Give it a name and location where you want it saved, and click on Burn.

Don't do anything, while the file is being encoded.  When it is done, open Video Copy and Convert, bring in the .iso file, and burn it to a DVD.  You can actually preview the .iso file, in Video Copy and Convert, prior to burning it to a DVD.  If it is in sync, go ahead and burn it.  If not, don't burn it  to a DVD.

Let us know what happens.

Thanks for the suggestion...I appreciate your help.  I followed your instructions exactly but ran into an issue when I opened "Convert Video".  When I try to add the .iso file you recommended that I create, I receive an error that states "Roxio VideoConvert has stopped working".  There was one time where I did get the file to add and then tried to do the burn (after verifying that the video and audio was in sync), but I received the following error "Unspecified Error[0x80004005].

I checked to make sure I have the most up to date DirectX driver (I have DirectX 10) and verified that I have the most up to date NVIDIA graphics driver (which I do).  I also did a defrag of my hard drive.

Do you have anymore suggestions?  I notice when I go to the support board regarding "Convert Video", there are others that are receiving the same error messages that I receive.

Does anyone think that if I purchase Creator 2009 that this issue would be fixed?  If so, I would buy it.  Perhaps its the fact that I have Windows Vista Home Premium 64 bit edition.  Or maybe its because I am trying to do this on a laptop vs a desktop?

And you did not tell us what the Source of the video is???

GPB covered another way that most of us use to get around this when it happens.

The original source of the video that I used in Videowave was video from my Mini DV camcorder and .AVI files from my digital camera.  I compiled all this video together in Videowave and rendered it an it worked perfectly when I viewed the movie in Windows Media.  The audio and video were in sync perfectly.  The issue is when I try to burn the video onto a DVD with "MyDVD"...it makes the audio and video out of sync.  I've used Easy Media Creator 8 for several years and have never had this issue...but that was on a Windows XP machine.

[Jim_Hardin]

This "issue" is not fixable! It has been with us from the first day of digital video and no one has a cure!

From the other errors with the ISO file, you have program problems and thrashing around in VW or MyDVD is not going to resolve things…

You do need to perform a Clean Install, Here, then see what happens. Print it out and take no shortcuts with it!

I trust you are using RW media for all of this testing.

[Stephen_G]

This "issue" is not fixable! It has been with us from the first day of digital video and no one has a cure!

From the other errors with the ISO file, you have program problems and thrashing around in VW or MyDVD is not going to resolve things…

You do need to perform a Clean Install, Here, then see what happens. Print it out and take no shortcuts with it!

I trust you are using RW media for all of this testing.

Thanks for the suggestion.  I will try this.  I had an older computer in which sometimes EMC8 would freeze up and be unusable...and the only way to fix that would be to back up all my data and then write zeros to my hard drive and then reinstall everything...including the operating system.  (Writing zeros is a much more thorough cleaning of data off a hard drive than simply reformating.)  This always fixed all my software problems irregardless of the software package.  I will try your suggestion first as I don't want to get too carried away on this as of yet.  I'll let you know how things turn out.

[Jim_Hardin]

Let's hope you don't have to write Zeros!

They say there are 10 kinds of people in the world. Those that understand binary and those that do not…  

[gi7omy]

Rather than typing in a string of zeroes, why not just run (under a DOS prompt 'debug -g=c800:5'?

Alternatively, there used to be a free program floating about called 'kill zero' that did the same thing

Hey - I'm just a lazy typist

[Stephen_G]

Rather than typing in a string of zeroes, why not just run (under a DOS prompt 'debug -g=c800:5'?

Alternatively, there used to be a free program floating about called 'kill zero' that did the same thing

Hey - I'm just a lazy typist

I am not familiar with the method you indicate.  When I write zeros to a hard drive, I don't physically type zeros myself.  I used a hard disk diagnostic tool provided by Gateway called GWSCAN.  One of the menu items is to "Write Zeros to Hard Drive".  On a 160gb hard drive, this would usually take approximately 14 hours.  Its not really that big of a deal as I used to run this process this overnight.

[gi7omy]

The 'debug' command is a very old one - dating back to the days of DOS 3  when we all used the command prompt - no fancy desktops

As was said back then 'GUI's are for WIMPs'

Actually all you need to wipe is the MBR (the partition info in the boot sector). Once that is gone, as far as the system goes, the whole drive is unformatted. Overwriting the whole thing is too time consuming (and anyway, security wipes are done three times usually - first with 00, then FF and then a random write)

Edited by gi7omy, 13 November 2008 - 08:44 PM.

[Stephen_G]

Let's hope you don't have to write Zeros!

They say there are 10 kinds of people in the world. Those that understand binary and those that do not…  

Good news!  I uninstalled the Roxio software with the Windows Vista Control Panel / Programs and Features.  I then reinstalled the software and my issue went away.  I still am disappointed that I even had this issue...but at least it is resolved.