20 replies to this topic

[sonixdan]

When I burn a bootable iso image to CD, the CD will not boot.
When I burn the same iso image with an older Roxio version or another burn programm, the CD will boot.

any ideas?

[gi7omy]

A shade more info - how are you making the bootable image? Is this onme youi have downloaded or one you made yourself?

Creator will make a bootable CD from an existing image file to a blank disc without doing anything to it, PROVIDED that image was bootable in the first place.

You don't need to do anything with a bootable iso (Linux distro or whatever). If however you are copying an existing disc, then you need to make an image of that and do NOTHING else to it - just open it with Creator to burn

[gaper1]

When I burn a bootable iso image to CD, the CD will not boot.
When I burn the same iso image with an older Roxio version or another burn programm, the CD will boot.

any ideas?

What did you use to burn the ISO? Roxio Home or Creator Classic?

[sonixdan]

The iso image was created from the Acronis Rescue Media Builder.

It will work, when burned with Roxio Disc Copier from Easy Media Creator 10 or with Nero.

The same iso image will not boot, when burned with "Burn Disc Image" from Roxio Creator 2009.
So this must be a problem of Creator 2009.

[cdanteek]

The iso image was created from the Acronis Rescue Media Builder.

It will work, when burned with Roxio Disc Copier from Easy Media Creator 10 or with Nero.

The same iso image will not boot, when burned with "Burn Disc Image" from Roxio Creator 2009.
So this must be a problem of Creator 2009.

EMC 10 has no Disc Copier it was changed in V10 to Video Copy and Convert. It won't burn data or CD's.

Are you just clicking burn image in Creator Classic V C 2009? What version of Acronis TI are you using?

cd

[tbrewst]

Take the 2 discs and compare them using Windows Explorer.
Are there differences in the files on the 2 discs?

[sonixdan]

I tried iso images from Acronis True Image Home 11 and 2009. The problem is the same.

Since many years (Version 6, I guess) I always use the newest Roxio Creator version. I never had problems creating working CD's from bootable iso images.

I click on the image file and "Burn Disc Image" starts. The CD is burned and verified, but it will not boot.
By the way, I use Vista 64-bit.

[tbrewst]

I just downloaded a bootable Windows 98 image and burned it using C2009.
The disc boots just fine.

Again,I'm saying use Explorer and compare the 2 discs.
When a disc boots it boots to either an operating system or an application,whichever is called by the bootstrap loader.
If one disc boots and the other doesn't then there must be a difference in the files or the way they are presented.
See if you can see any differences in Explorer.

[cdanteek]

I tried iso images from Acronis True Image Home 11 and 2009.

So your just creating the Acronis boot disc on CD a 55mb file on my Acronis 2009 version. Is it the same PC not booting from the ISO images you made different ways?

There is a problem booting to the Acronis TI boot cd with some pc's bios set to ( "acpi instead of off noapic" ) My new build is one with this problem...

Bootable Media Startup Parameters  


Here, you can set bootable media startup parameters in order to configure rescue media boot options for better compatibility with different hardware.

To add a startup parameter  
• Enter a command into the Parameters filed. Several options are available (nousb, nomouse, noapic, etc.).
• Having specified the startup parameters, click Next to continue.
For more information about bootable media startup parameters see Acronis True Image Home User Guide.
See also:  
• Rescue media contents selection
• Bootable media selection
• Destination file selection
• Summary

cd

[sonixdan]

Here, you can set bootable media startup parameters in order to configure rescue media boot options for better compatibility with different hardware.

It is not an Acronis problem, because the same iso image burned with another burning software works just fine.
It is not a problem of my hardware, because with Creator 10 I was able to create this CDs.
I think I will reinstall everything from scratch. Maybe there is something old left behind from an earlier Creator version.

[tbrewst]

After some testing I think it is a problem between the Burn Image app on the Home page and that particular image.

I downloaded and installed the trial of Acronis True Image Home 2009.
I then tried some of these things.

First I created the recovery disc.I chose to create an image the first try.After the image was created I double clicked it and the Home app opened to Burn Disc Image.
I put in a blank cd and proceeded.The first weird thing I noticed was that it only showed the size of the project as 80kb as it was burning.
I tried this with both drives in my computer.Both times I got the same result.When I tried to boot to the disc my machine got to the point where it should load Acronis and balked.I had to do the 3 finger salute to restart the boot process and get back to Windows.

Next,instead of burning the disc to an image I let Acronis burn to a disc.It went through the process and burn the disc.After the burn I rebooted and the screen went to an Acronis Rescue screen that either let me into the recovery or bypass and boot to Windows.No problem with this disc.

Thirdly,I took the image and used Creator Classic to burn the image.This process also worked.It did the same as using Acronis to make the disc and booted to the same Acronis screen.No problem with this disc.

I did notice when I put the discs that didn't work in the pc and looked at them with Explorer that I got a box on the left trying to let me burn the files to a cd.This was being caused by XP's burning software trying to kick in.After I turned that off I didn't get that choice presented to me again.

For whatever reason it seems that trying to burn the image from the Home app is having a problem not copying the complete image even though when I look at the not working disc in Explorer it looks just like the ones that do work.

After all this I have 2 suggestions.
1-Use Acronis to burn the disc and skip making it an image.
2-Use Creator Classic to burn the image instead of the Home app.

Either of those 2 ways worked just fine for me.

[Brendon]

It would be very sad to see Creator Classic dropped, when the Home application doesn't cut the mustard.

[jeanrosenfeld]

I can confirm that Media Creator 2009 home/burn image to disc is not burning the .iso made with Acronis True Image 11 correctly.

I did the following, after making a new .iso of te rescue disc in True Image 11:

1. Burn it to disc wirh EMC 9 home/ burn image to disc: result: bootable disc, fully operational

2. Burn it to disc with Media Creator 2009 home/burn image to disc: result non bootable disc. (repeated twice, same result each time.)

The discs do show the same content in Explorer, also the same as the mounted iso file itself.

However, examining the surface of the CD made with EMC 9 and comparing it to that made with 2009, the good one made with EMC 9 shows the recorded area (shows less shiny) around the inner part about 10mm, but for the disc made with 2009, it is only about 4mm.

3. I had previously burned the recovery disc directly from within Acronis, That also boots and in appearance matches the EMC 9 disc.
4. Finally I used Media Creator 2009 Creator Classic, and that also yielded a bootable disc with the same appearance (~10mm wide burn on the disc) as EMC 9 and True image discs.

So it must be the Media Creator 2009 home/burn image to disc that is faulty. I also noticed that as the progress bar went round the circle it reached a certain point and then suddenly completed. The verifying disc went to 100% in a flash, reported burn was successful.

I did use the Media Creator home/burn image to disc to burn a BartPE disc (with the Acronis plugin), and that did result in a bootable disc. So it seems to vary.

One (remote) possibility: the Acronis recovery CD uses Linux environment. Bart PE is a Windows environment. Could that point to the problem??

Edited by jeanrosenfeld, 15 November 2008 - 03:47 PM.

[tbrewst]

Jean,did you notice using the Home app that it said it was only 80kb when it was burning?

I think that's the difference.For some reason it just doesn't burn the whole image.Why,I have no idea.
I did notice the pause as it approached the end of burning.

Edited by tbrewst, 16 November 2008 - 02:53 PM.

[jeanrosenfeld]

Yes, but the odd thing is that a bootable version (e.g. fom EMC 9 burn image to disc, or Media Creator 2009 Creator Classic) and the non bootable version from Media Creator 2009 home/burn image to disc, both look exactly the same when they are examined in Windows Explorer. Both show used space 76,414,976 bytes. Both have the same visible files each of the same size on both discs.

However an attempt to copy the files from the non bootable CD to my hard drive gives an error: cannot copy [filename]: the parameter is incorrect. I have no problem copying the files from the bootable version.

I installed isobuster and looked at them with that. That shows the additional boot files on both CDs. Again, they are identical, except that for the non bootable disc the files visible in Explorer have a red X next to them in isobuster (presumably related to inability to copy them).

I still think it may have something to do with Linux, but that may just be ignorance on my part.

Edited by jeanrosenfeld, 16 November 2008 - 02:34 PM.

[gi7omy]

It sounds more and more like Acronis is not producing a 'standard' iso but one that is modified in some way

I can't see it being Linux related as 'makeisofs' does exactly that - makes a standard iso file system

[tbrewst]

That was the odd thing I found also.When I told the OP to compare them in Explorer I figured there would be some difference between the 2,as in files missing.
I also thought they looked identical in Explorer.
I wonder if it has something to do with no files being outside the folder even though the ones that boot have the same structure.

[jeanrosenfeld]

It sounds more and more like Acronis is not producing a 'standard' iso but one that is modified in some way

I can't see it being Linux related as 'makeisofs' does exactly that - makes a standard iso file system

Don't think it's a non standard iso. Recall that EMC 9 or Creator classic in 2009 have no problems with it. Only the home app.burn iso to disc in 2009 fails to create a bootable disc. But it does successfully burn other bootable iso files (e.g. my BartPE iso and a bootable XP SP3 iso that I have).

I have no knowledge of Linux, so happily bow to your better judgement. Only noted that the Acronis rescue disc loads a linux environment. The others are all Windows.

[sonixdan]

I have installed Vista 64-bit from scratch, including all device drivers and all Microsoft updates.
Then I installed Roxio Creator 2009 and tried to burn the Acronis ISO-Image.

I can confirm, that the CD will not boot when burned via Roxio Home/Burn Disc Image, but it will boot when burned with the Creator Classic Application.

I think we have to wait for an update. Because the problem can be reproduced very easy, it should be no big deal to fix it - hopefully.

[Brendon]

I think we have to wait for an update. Because the problem can be reproduced very easy, it should be no big deal to fix it - hopefully.

Please don't hold your breath.