[Head Spins]

I've been trying to get the USB VC to work with the Creator 2009 for a few weeks. Cust Support responds with trying new drivers.

When I hook up my VCR to the USB, all I get is a distorted video which looks like a checkered flag. Audio is also static. I know the source is high quality, because I've hooked the component plugs to a TV. But hooked to the USB capture, my PC gets nothing but a mess.

I'm running with XP.

If anyone has any hints, please let me know. Otherwise, I want to return this $50 set of wires. Thanks.

[Jim_Hardin]

Did you look at the artcle in Tips & Tricks about it?

It is such a simple device the printed instructions consist of 2 steps.

To isolate/eliminate a bad device, you will have to set it up on another PC. What does Roxio say about replacing it?

[Head Spins]

Did you look at the artcle in Tips & Tricks about it?

It is such a simple device the printed instructions consist of 2 steps.

To isolate/eliminate a bad device, you will have to set it up on another PC. What does Roxio say about replacing it?

Thanks.

'
I've been all over the web site, but haven't seen tips & tricks. What section is it under?

As for replacing, Roxio referred to the 3rd party that shipped it ... River with a PO box ... and I'm waiting for a response from them.

(Edited to take your response outside the quote)

This post has been edited by sknis: 17 November 2008 - 02:57 PM

[sknis]

'
I've been all over the web site, but haven't seen tips & tricks. What section is it under?

As for replacing, Roxio referred to the 3rd party that shipped it ... River with a PO box ... and I'm waiting for a response from them.

(Edited to take your response outside the quote)

Tips and trick is a subheading in this forum area. The post referred to is here (link)

[tbrewst]

The only thing I noticed is you said you hooked up the Component cables.
That can't happen.Component is for High Def.There are 3 cables,Red,Green and Blue.
You need to use the Composite video which is just 1 connection.

Off the back of the vcr you should have usually a Yellow (composite video) and a Red and White (Stereo Audio)

If this isn't what you're doing my apologies.
If this is what you're doing,return the Component cable and use a regular Composite cable.

This post has been edited by tbrewst: 18 November 2008 - 06:06 AM

[sknis]

Please post your computer specs or at least the Manufacturer, model and extra hardware.

Use one of the USB plugs on the back of your computer. The ones in front may not have the power to drive that device properly. Don't use any USB hubs.