5 replies to this topic

[Kate49]

Hi, I just bought & downloaded the latest Copy & Convert.  When I went to copy the first DVD from a file saved on my HDD it got 90% of the way through the burning process then opened the DVD drawer as though the burning was finished & the disc was ruined & I had to start all over again.  It did the same thing the 2nd time.    Why wont this complete the burning process properly?  It was a large film but it showed that it would all fit on the disc plus I check marked the option to use a second disc if it wouldn't complete it all on the first.

But this just bombed out completely!  Have I just wasted my money here..?

[Brendon]

Hello Kate,

Copy & Convert 3 is two years old, and as far as I know it isn't available for sale now. Are you sure that's what you have? Did you download it from Roxio?

Regards,
Brendon

[Kate49]

Hello Kate,

Copy & Convert 3 is two years old, and as far as I know it isn't available for sale now. Are you sure that's what you have? Did you download it from Roxio?

Regards,
Brendon

Brendon, yes it's definately Copy & Convert which I bought fromroxio.com.  if you have a look under their Product Page you will see that it isa still available.  I paid 79.00 (Australian dollars) for it.  I have just tried a 3rd movie which processed 96% but ejected the disc because it didn't finalise the movie.    I was hoping to get the Extended Play option which my old Roxio software had in another computer but this program doesn't even seem to have that.  I already have DVD burning facilities w/ Windows Media so it wasn't necessary to buy this just for normal DVD burning.  But it wont even do that so it's pretty much useless I think.

[Brendon]

Kate,

This software is quite old [in computer terms] and even in its heyday it was only ever a cut-down and crippled subset of Easy Media Creator 9.
$AUD 79 ??   Ouch!

This software is not even doing what it's supposed to do for you, let alone what you hoped it might do.

Roxio has a policy that they will refund any purchase made from them within 30 days of the purchase. I really think you should exercise that policy and return the purchase for refund, NOW.

Storms in QLD and now this - you don't need that.

Regards,
Brendon

[Kate49]

Kate,

This software is quite old [in computer terms] and even in its heyday it was only ever a cut-down and crippled subset of Easy Media Creator 9.
$AUD 79 ??   Ouch!

This software is not even doing what it's supposed to do for you, let alone what you hoped it might do.

Roxio has a policy that they will refund any purchase made from them within 30 days of the purchase. I really think you should exercise that policy and return the purchase for refund, NOW.

Storms in QLD and now this - you don't need that.

Regards,
Brendon

Brendon, thank you, thank you, thank you!  I didn't know about the refund policy but have sent a request away right away to get rid of this thing.  So what do you recommend I get in it's place.  I had Easy Media Creator 9 before but it got lost in a computer that got destroyed (power surge) yes in one of those tropical storms we had.  I tried to get another copy from Roxio/Digital River but got nowhere w/them!    I have a movie that I want to copy and it's 1 minute over the length that Windows DVD takes so can't copy it without the ability to trim it or get an extended play version copier.  Is EMC 10 worth the money..???

Edited by Kate49, 25 November 2008 - 03:05 AM.

[Brendon]

Kate,

I've sent you a message. There's a header "x New Messages" a few lines above the first message on this page. Please click on that o receive the message.

Rgards,
Brendon