[mtrapp0]

I can add my video but whn I add in the audio videowave crashes.

I am doing add Content->add background audio
I pick the file from the browser
Tool asks
Insert background audio
on
music track
on sound effect track
I pick music track

Then video wave comes back with a dialoge box:
VideoWave 10 has encountered a problem and needs to close. We are sorry for the inconvenience.

Short of re-installing is there anything else I can do.

Seems this was working till I did a registry clean.

[gi7omy]

Seems this was working till I did a registry clean.

You are probably (almost certainly) have to do a clean install - the registry cleaner most likely cleaned something that shouldn't have been 'cleaned'

[mtrapp0]

You are probably (almost certainly) have to do a clean install - the registry cleaner most likely cleaned something that shouldn't have been 'cleaned'

Can you point to a forum thread where it goes over a complete clean uninstall.

[gi7omy]

Pinned post right at the top of the Installation forum

http://forums.support.roxio.com/index.php?showtopic=38850

[myguggi]

I can add my video but whn I add in the audio videowave crashes.

I am doing add Content->add background audio
I pick the file from the browser
Tool asks
Insert background audio
on
music track
on sound effect track
I pick music track

Then video wave comes back with a dialoge box:
VideoWave 10 has encountered a problem and needs to close. We are sorry for the inconvenience.

Short of re-installing is there anything else I can do.

Seems this was working till I did a registry clean.

Does it crash with every audio you try to add or only certain ones?

[mtrapp0]

Pinned post right at the top of the Installation forum

http://forums.support.roxio.com/index.php?showtopic=38850

Followed the instruction cleaned everything Roxio/Sonic still get the crash when adding a mp3 to the music track
Any other ideas?

[grandpabruce]

Followed the instruction cleaned everything Roxio/Sonic still get the crash when adding a mp3 to the music track
Any other ideas?

Convert 1 of those mp3 files, to a .wav file, and see if you can add it, that way.

Are those files from iTunes?

[mtrapp0]

Convert 1 of those mp3 files, to a .wav file, and see if you can add it, that way.

Are those files from iTunes?

Not from Itunes.
The mps was initally a large wav file 45meg.
I rebuilt my who system, reinstalled windows.... I think the machine was unstabel any how.

But I am wondering how to handle the installation of RMC and not being able to use a registery cleaner.
If you use the cleaner then EMC wont work.

Cleaning the registery is part of computer maintenance.

[gi7omy]

It is and it isn't - you shouldn't NEED to clean the registry unless you are removing a lot of programs as the Windows Installer is a hopeless uninstaller (always leaves stuff behind)

I use Ashampoo WinOptimizer myself and it doesn't remove things that shouldn't be removed - Norton and McAfee do

[sknis]

To uninstall programs, try Revo Uninstaller Free (link). You can set it to remove registry items at three levels. I would not use the highest (most thorough) level though.