Using Vista Home Premium i have had no luck installing preloaded software from Dell I beleive this is a special version for Dell products to include on thier machines. The program has been removed and reloaded many times all with the same result as the program is activated it goes to a online registation screen and then stops. No registration is completed nor can the program be used.
I have had Dell techs attempt to rectify issue to no avail. Any suggestions? Also when trying to register the product on Roxio's site I am told the product key is invalid. Unsure how to proceed.
2
Roxio Creator De 10.2
Started by
markkri
, Nov 29 2008 07:23 PM
5 replies to this topic
#2
gi7omy
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Posted 30 November 2008 - 09:00 AM
Go here and see if you have a key listed
http://www.roxio.com/registration/login.as...pport.roxio.com
Dell version is highly modified and Dell support may be the best route for your problem but you could try the 'clean install' routine from one of the pinned posts at the top of this forum
http://www.roxio.com/registration/login.as...pport.roxio.com
Dell version is highly modified and Dell support may be the best route for your problem but you could try the 'clean install' routine from one of the pinned posts at the top of this forum
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
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Daithi
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"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
epcook
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Posted 24 February 2009 - 01:15 PM
QUOTE (markkri @ Nov 29 2008, 07:23 PM) <{POST_SNAPBACK}>
Using Vista Home Premium i have had no luck installing preloaded software from Dell I beleive this is a special version for Dell products to include on thier machines. The program has been removed and reloaded many times all with the same result as the program is activated it goes to a online registation screen and then stops. No registration is completed nor can the program be used.
I have had Dell techs attempt to rectify issue to no avail. Any suggestions? Also when trying to register the product on Roxio's site I am told the product key is invalid. Unsure how to proceed.
I have had Dell techs attempt to rectify issue to no avail. Any suggestions? Also when trying to register the product on Roxio's site I am told the product key is invalid. Unsure how to proceed.
Having the same issue with Vista Ultimate. Dell is no help, anybody with a thought here?
I Am A "Hit And Run" Poster!
#4
Jim_Hardin
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Posted 24 February 2009 - 01:45 PM
Same problem???
Same answer...
Same answer...
#5
greenmanalishi
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Posted 15 May 2009 - 08:39 AM
i have the same problem, and nobody knows the answer?
#6
ogdens
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Posted 15 May 2009 - 11:38 AM
QUOTE (greenmanalishi @ May 15 2009, 12:39 PM) <{POST_SNAPBACK}>
i have the same problem, and nobody knows the answer?
Have you tried this http://kb.roxio.com/search.aspx?URL=/conte...7CR&PARAMS= .
The above is for the full retail version.
Not many users on here have Dell OEM versions, have you tried Dells forum http://en.community.dell.com/forums/
Edited by ogdens, 15 May 2009 - 11:47 AM.
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