[JonGlassman]

When I attempt to import a .tivo file into Roxio VideoWave 10 using the Add Photo/Video menu, I get the following error:

"One of more of the files you are trying to add cannot be edited, and have not been added."

Yes, I have entered my Media Access Key into the Tivo Desktop Plus software version 2.6.2 (the paid for version). Also, the Tivo Desktop software is linked to my Tivo.com account.

I am running Windows Vista Home Premium 64.

Any help or insight would be appreciated.

[gi7omy]

Some Tivo files are copy protected and the software won't work if the CSS is present

However, it's possible you may not have the correct codecs installed - use gspot on the files to find out if they are or not present

http://www.headbands.com/gspot/

[JonGlassman]

Some Tivo files are copy protected and the software won't work if the CSS is present

However, it's possible you may not have the correct codecs installed - use gspot on the files to find out if they are or not present

http://www.headbands.com/gspot/

According to GSpot, 'Codec(s) are Installed'. :-( This also makes sense since I can view the files in Windows Media Player.

This post has been edited by JonGlassman: 10 December 2008 - 04:36 PM

[gi7omy]

Is it all Tivo files or only some?

If some work and others don't, you're hitting up against DRM and there's no way round that

[JonGlassman]

Is it all Tivo files or only some?

If some work and others don't, you're hitting up against DRM and there's no way round that

It is all of them, including .Tivo files that I previously imported to VideoWave 10 on my old computer. It was too slow to manage video editing though, so I built this one.

Thanks,
Jon

[gi7omy]

If they worked on the old machine, then it's something else

First of all, have you updated the graphics drivers (the ones you get with a new card can be anything up to a year out of date by the time you put that in). Also, the latest DirectX from MS (November 2008)

We don't have Tivo this side of the pond so maybe I'm not the best person to advise you (I only know about it from various reports in different places) but we do have a similar setup with cable TV here where some programmes can be copied while others can't

[JonGlassman]

Is it all Tivo files or only some?

If some work and others don't, you're hitting up against DRM and there's no way round that

Oh this is curious. It will also not import the .mpeg files which I previously output with it on the old Windows XP computer. The mpegs were made from the same .Tivo source files that I cannot import now.

If they worked on the old machine, then it's something else

First of all, have you updated the graphics drivers (the ones you get with a new card can be anything up to a year out of date by the time you put that in). Also, the latest DirectX from MS (November 2008)

We don't have Tivo this side of the pond so maybe I'm not the best person to advise you (I only know about it from various reports in different places) but we do have a similar setup with cable TV here where some programmes can be copied while others can't

All my graphics card drivers were downloaded from the manufacturer less than a month ago.

Yes, I am running DirectX 10.

------------------
System Information
------------------
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel® Core™2 Quad CPU Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4094MB RAM
DirectX Version: DirectX 10
DxDiag Version: 6.00.6001.18000 64bit Unicode


Cheers,
Jon

This post has been edited by JonGlassman: 10 December 2008 - 05:01 PM

[gi7omy]

I wonder if it has anything to do with the very tight DRM restrictions that come along with WMP11?

Then again - I'm just guessing

Do any other files (non-Tivo) work?

[JonGlassman]

I wonder if it has anything to do with the very tight DRM restrictions that come along with WMP11?

Then again - I'm just guessing

Do any other files (non-Tivo) work?

Yes. Most of the .avi files that I have work fine. Since I have my Media Access Key entered into the Tivo Desktop Software, I am supposed to be able to work with the .Tivo files. You could be right, but Roxio and Tivo say it should work.

[rosest]

You also mention that you are running Vista 64. Was the previous system also running a 64-bit version of Windows? I'm running Vista Ultimate 32 with my TiVo setup and EMC 9 and everything is working fine.

Stan

[JonGlassman]

You also mention that you are running Vista 64. Was the previous system also running a 64-bit version of Windows? I'm running Vista Ultimate 32 with my TiVo setup and EMC 9 and everything is working fine.

Stan

The other machine is 32-bit XP.

[JonGlassman]

Here is the deal. I installed Roxio Easy Media Creator 10 before I installed Tivo Desktop software and entering my Tivo Media Access Key. I figured I would take a gamble today and uninstalled all of my Roxio software. Then, with Tivo Desktop Plus already installed, I re-installed EMC10. That resolved the problem.

If you want to use EMC10's Video Wave for .Tivo files, install Tivo Desktop first and the Roxio Software second.

Cheers,
Jon

[gi7omy]

Nice one

Have to keep that in mind for the next one who has problems

Thanks for the info