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Small Bug


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#1 Stas

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Posted 11 December 2008 - 05:47 AM

Hello,

There is a small issue with Roxio EMC10's main program. When I create an image of large (> 40GB) Blu-ray disc, the green progress bar disappears when the program reaches 41GB or so. The process of image creation continues and successfully finishes though. I'm running version 10.1.226 (the latest update downloaded from this site) on 32-bit Vista. Not a big deal, but still... Is there a more recent update to this program, by any chance?

Thanks.

Edited by Stas, 11 December 2008 - 05:49 AM.


#2 Jim_Hardin

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Posted 11 December 2008 - 08:44 AM

This is the Home Program:
Data_Disc_Folder_4.jpg

I guess you really meant MyDVD?

Since the language of Video in Time, can you tell me what is the length of time needed to reach/exceed 40GB? – I want to test it on 2009.

You have the latest update and I doubt you will ever see another…

Posted Image

#3 Stas

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Posted 11 December 2008 - 11:28 AM

> I guess you really meant MyDVD?

No. Home Program (the one you created screenshot of) -> Copy -> Create Image. I select .iso as file type.

> You have the latest update and I doubt you will ever see another…

This is what I thought. Thanks anyway.


#4 Jim_Hardin

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Posted 11 December 2008 - 12:11 PM

QUOTE (Stas @ Dec 11 2008, 02:28 PM) <{POST_SNAPBACK}>
> I guess you really meant MyDVD?

No. Home Program (the one you created screenshot of) -> Copy -> Create Image. I select .iso as file type.

> You have the latest update and I doubt you will ever see another…

This is what I thought. Thanks anyway.

If you supply information people might be able to help you. It would appear you are not really interested.
Posted Image

#5 Stas

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Posted 11 December 2008 - 02:34 PM

QUOTE (Jim_Hardin @ Dec 11 2008, 12:11 PM) <{POST_SNAPBACK}>
If you supply information people might be able to help you. It would appear you are not really interested.

I think I have already posted everything I know about this problem.

I can only add 2 pictures for illustration:

UI Right Before 41GB (the progress bar is present):


UI Right After 41GB (the progress bar is NOT present):


(Please click images to enlarge)

I think only Roxio's programmers can help with this if they open the source code, find the bug, fix it, compile, test, then create a patch etc. etc. But this series of events sounds extremely unlikely. smile.gif Partly because it really is just a small UI bug which does not affect functionality. The program does not crash and successfully completes image creation task.


#6 grandpabruce

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Posted 11 December 2008 - 03:24 PM

QUOTE (Stas @ Dec 11 2008, 04:34 PM) <{POST_SNAPBACK}>
I think I have already posted everything I know about this problem.

I can only add 2 pictures for illustration:

UI Right Before 41GB (the progress bar is present):


UI Right After 41GB (the progress bar is NOT present):


(Please click images to enlarge)

I think only Roxio's programmers can help with this if they open the source code, find the bug, fix it, compile, test, then create a patch etc. etc. But this series of events sounds extremely unlikely. smile.gif Partly because it really is just a small UI bug which does not affect functionality. The program does not crash and successfully completes image creation task.


Just another one of those idiosyncrasies with the software.  At least the outcome is good.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
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Windows 7 Pro w/SP1

#7 Jim_Hardin

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Posted 12 December 2008 - 01:23 AM

Thanks! The pictures actually explained what you were trying to convey.

Something as little as that would only get fixed if there was some flaw that prevented the program from working. Then it might get fixed while the code was opened.

If it were my call, I would get someone right on it, alas I am just a user…

Creator 2009 uses a completely different interface but I will test it and see how it behaves.

Posted Image

#8 Jim_Hardin

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Posted 12 December 2008 - 02:23 AM

Looks like they got it fixed in Creator 2009

Before:
Before.jpg


During:
During.jpg


After:

After.jpg


You will note that the 2 progress bars remain visible.

Posted Image

#9 Syrallas

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Posted 12 December 2008 - 04:13 AM

QUOTE (Stas @ Dec 11 2008, 05:34 PM) <{POST_SNAPBACK}>
I think I have already posted everything I know about this problem.

I can only add 2 pictures for illustration:

UI Right Before 41GB (the progress bar is present):


UI Right After 41GB (the progress bar is NOT present):


(Please click images to enlarge)

Maybe we can figure out how to use those numbers just when the progress bar disappears and play the lottery! laugh.gif
Programmers are a mischievious bunch! tongue.gif
Upstate NY

Posted Image



Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case;   WIN HOME PREM 7 64-BIT;   MB ASUS P6X58D PREMIUM 1366 R;   CPU:INTEL CORE I7 950 3.06G;   SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M;   Videocard: VGA ASUS GTX460;   DVD BURNER 1: BLU-RAY BURNER LG;  DVD BURNER 2: ASUS DRW-24B3LT;   CPU COOL ZALMAN

Posted Image
On this Vista 32 bit (Posted Image) pc:
System Model m8247c
  Chipset: GeForce 6150SE nForce 430;   Memory (RAM):  3 gig;  
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB  My Book™ Home Edition™ External Hard Drives

#10 Jim_Hardin

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Posted 12 December 2008 - 07:27 AM

QUOTE (Syrallas @ Dec 12 2008, 07:13 AM) <{POST_SNAPBACK}>
...and play the lottery! laugh.gif

I use the LOST numbers...  mellow.gif
Posted Image

#11 Syrallas

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Posted 12 December 2008 - 07:36 AM

QUOTE (Jim_Hardin @ Dec 12 2008, 10:27 AM) <{POST_SNAPBACK}>
I use the LOST numbers...  mellow.gif


I do too, sometimes.

I've a feeling that if those numbers come in, there will be multiple winners!

BTW: Season 4 just came out on DVD ....
Upstate NY

Posted Image



Some specs:

Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case;   WIN HOME PREM 7 64-BIT;   MB ASUS P6X58D PREMIUM 1366 R;   CPU:INTEL CORE I7 950 3.06G;   SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M;   Videocard: VGA ASUS GTX460;   DVD BURNER 1: BLU-RAY BURNER LG;  DVD BURNER 2: ASUS DRW-24B3LT;   CPU COOL ZALMAN

Posted Image
On this Vista 32 bit (Posted Image) pc:
System Model m8247c
  Chipset: GeForce 6150SE nForce 430;   Memory (RAM):  3 gig;  
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)

+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB  My Book™ Home Edition™ External Hard Drives

#12 Stas

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Posted 13 December 2008 - 03:37 PM

QUOTE (Jim_Hardin @ Dec 12 2008, 02:23 AM) <{POST_SNAPBACK}>
Looks like they got it fixed in Creator 2009

1) How come the 2009's UI says that 40.9GB of 49.3GB = 62% (should be ~83%) and 44.5GB of 49.3GB = 67% (should be ~90%)?! The progress indicator is wrong, then! Or maybe it is based on the number of files completely processed, in which case it is misleading! Also, 49.3GB is too much for a BD disc (probably that's why the first picture has exclamation mark at the bottom). Max. size is ~46.6GB.
2) You were creating a BD image out of files, while I was creating a BD image of existing disc ("Copy" -> "Create Image").
3) I'm not going to upgrade to Roxio 2009 anyway as I like 10's UI better. Will use it while it works. If it stops (e.g. under Windows 7), will switch to something else (perhaps, ImgBurn, as occasional burning and image creation is the only thing I use Roxio for these days).

QUOTE (Jim_Hardin @ Dec 12 2008, 07:27 AM) <{POST_SNAPBACK}>
I use the LOST numbers...  mellow.gif

Those numbers are cursed. unsure.gif This is what the movie says.

Edited by Stas, 13 December 2008 - 03:38 PM.


#13 grandpabruce

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Posted 13 December 2008 - 03:45 PM

QUOTE (Stas @ Dec 13 2008, 05:37 PM) <{POST_SNAPBACK}>
1) How come the 2009's UI says that 40.9GB of 49.3GB = 62% (should be ~83%) and 44.5GB of 49.3GB = 67% (should be ~90%)?! The progress indicator is wrong, then! Or maybe it is based on the number of files completely processed, in which case it is misleading! Also, 49.3GB is too much for a BD disc (probably that's why the first picture has exclamation mark at the bottom). Max. size is ~46.6GB.
2) You were creating a BD image out of files, while I was creating a BD image of existing disc ("Copy" -> "Create Image").
3) I'm not going to upgrade to Roxio 2009 anyway as I like 10's UI better. Will use it while it works. If it stops (e.g. under Windows 7), will switch to something else (perhaps, ImgBurn, as occasional burning and image creation is the only thing I use Roxio for these days).


Those numbers are cursed. unsure.gif This is what the movie says.



How do you know????  blink.gif  blink.gif  blink.gif
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1

#14 Stas

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Posted 13 December 2008 - 03:54 PM

QUOTE (grandpabruce @ Dec 13 2008, 03:45 PM) <{POST_SNAPBACK}>
How do you know????  blink.gif  blink.gif  blink.gif

I saw it. My friend purchased it recently.

#15 grandpabruce

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Posted 13 December 2008 - 04:38 PM

QUOTE (Stas @ Dec 13 2008, 05:54 PM) <{POST_SNAPBACK}>
I saw it. My friend purchased it recently.


Keep playing with your EMC 10, then.  Nothing wrong with that.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




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