Creator 7 Issues

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Creator 7 Issues uninstalled and won't re-install

#1 Ohiojude

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Posted 13 December 2008 - 01:17 PM

Hello Everyone,

First I am not computer savvy. All i want to do is make projects for myself and family. I bought this program awhile ago (obviously as this is #7) and have not been able to use it. For whatever reason it doesn't allow me to do anything. So once and for all i thought i would uninstall and reinstall and see if that works. Now it tells me the cd's are corrupt. I paid good money for this program all for naught. Is there anyone out there who can help me?

jude

#2 myguggi

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Posted 13 December 2008 - 01:23 PM

QUOTE (Ohiojude @ Dec 13 2008, 04:17 PM) <{POST_SNAPBACK}>

Please list your system specs like I have in my signature. At the moment we have no information at all except "my car won't start".
EMC 7 is about 5 years old (current version is Roxio Creator 2009)

Walt

Dell Dimension 4500S;Windows XP Home Edition SP3; Intel® Pentium® 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
Intel® 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB

HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset

#3 REDWAGON

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Posted 13 December 2008 - 01:25 PM

QUOTE (Ohiojude @ Dec 13 2008, 01:17 PM) <{POST_SNAPBACK}>

You will have to give us way more information than that if you expect any help-- (i.e. exact program you are trying to make work; information about your computer hardware and exactly what you are trying to accomplish and with what portion of the Roxio program you are working with.

Frank...

REDWAGON

Number 1 Custom Built ASUS Intel Computer

Asus P8P67-Deluxe MB
Coolermaster CM 690 II Advanced Case
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Intel Core i7 2600K LGA 1155 Socket
Antec True Power 750 W. PS
Asus GTX-460 Graphics
Sony Optiarc DVD/RW
Asus DRW-2014L1T DVD/RW
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Cooldrives SATA Mobile Drive
Turtle Beach Montigo DDL 7.1 Sound Card
8GB-Corsair XMS3 1600C9 PC-12800
Windows 7 Pro Retail Operating System

Number 2 Custom Build ASUS Intel Computer

Asus P8P67 Deluxe MB
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Corsair Force GT 120 GB SATA 6GB/s SSD Drive
Western Digital 1TB (Black) Slave Drive
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Window 7 Ultimate 64 bit Retail Operating System

#4 Ohiojude

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Posted 13 December 2008 - 01:30 PM

Hello There,

I have a Dell dimentions 8400 that is 4 yrs old, 1 g ram and 250g hard drive. seems to have all the bells and whistles (dvd drive, cd drive all writeable) Does this help?

#5 myguggi

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Posted 13 December 2008 - 01:34 PM

QUOTE (Ohiojude @ Dec 13 2008, 04:30 PM) <{POST_SNAPBACK}>

Hello There,

I have a Dell dimentions 8400 that is 4 yrs old, 1 g ram and 250g hard drive. seems to have all the bells and whistles (dvd drive, cd drive all writeable) Does this help?

A bit better but still missing some info such as graphics adapter but it should work if you get EMC 7 installed.
Exactly when do you get the error messages? Can you look at the files on the CD using Windows Explorer?
Can you copy the files from the CD to a folder on your hard drive?

#6 Ohiojude

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Posted 13 December 2008 - 01:56 PM

No when i go to reinstall it says i have corrupt or damaged files. Which i dont understand since i have only used them once and that was when i first got the program. And i kept them in there hard case. There are 2 disks

The exact program? It says Roxio Easy Media Crator 7 The digital Media Suite. I can't tell you more than that as IDK more than that.

Computer hardware? I have a DVD rewriteable drive, CD rewrite drive . My operating system is Win xp home addition.

What i am trying to accomplish is I want to do photo projects. ie make calendars and try making dvd's with music and photos i take.

does this help

QUOTE (Ohiojude @ Dec 13 2008, 04:30 PM) <{POST_SNAPBACK}>

Hello There,

I have a Dell dimentions 8400 that is 4 yrs old, 1 g ram and 250g hard drive. seems to have all the bells and whistles (dvd drive, cd drive all writeable) Does this help?

yes i tried another cd that i had photos on and installed that on my hard drive in a folder that i created.

#7 myguggi

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Posted 13 December 2008 - 01:58 PM

QUOTE (Ohiojude @ Dec 13 2008, 04:55 PM) <{POST_SNAPBACK}>

Can you look at the files using Windows Explorer on another system?
Does Windows Explorer tell you the files are corrupt or damaged?

#8 lynn98109

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Posted 13 December 2008 - 02:03 PM

For the good of the order:

Dell dimentions 8400 System Specs
Intel Pentium 4 560 (3.6 GHz), 1GB 533MHz DDR2 SDRAM, two 160GB 7,200 rpm SATA hard drives (RAID Level 0), 256MB ATI Radeon X800XT Ultra graphics card, 19-inch Dell 1901FP LCD, 12X DVD dual layer drive, CD-RW drive, eight USB ports, FireWire port, Creative Labs Sound Blaster Audigy 2 sound card, Dell 5650 5.1 speakers, Windows XP Professional
http://www.pcmag.com/article2/0,2817,1614206,00.asp

Question: what is corrupt? Files on the computer or files on the install disc?

Lynn

#9 Ohiojude

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Posted 13 December 2008 - 02:05 PM

I didn't think of that. I can 2moro. I will let you know the outcome one way or the other. ty i am hoping that helps.

files on the disc are crrupt. It starts installing then it gives me that msg.

#10 lynn98109

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Posted 13 December 2008 - 02:31 PM

Also, Internet Explorer 7 and WinPlayer 11 cause problems with EMC 7.

Lynn

#11 Wildman

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Post icon Posted 27 May 2010 - 07:51 AM

You might need to do a "CLEAN INSTALL". There are directions on the web telling you how to do that. They include going into the registry and changing values so you have to be careful. I had to do that too and had no problems re-installing. But I had to do that clean install cuz I was getting error messages too. Maybe some kind guru can tell you where to go or give a link where to go to get those step by step instructions