What do I do when my brand new dvdit pro 6 says my cd key is invalid? 200 bux and I can't use it.....very frustrating. How do I get a new cd key?
1
Invalid Cd Key
Started by
fitwithfred
, Dec 13 2008 08:33 PM
5 replies to this topic
#2
cdanteek
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Posted 13 December 2008 - 08:41 PM
Make sure a # 0 isn't a letter O....
cd
cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#3
fitwithfred
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Posted 13 December 2008 - 08:45 PM
QUOTE (fitwithfred @ Dec 13 2008, 08:33 PM) <{POST_SNAPBACK}>
What do I do when my brand new dvdit pro 6 says my cd key is invalid? 200 bux and I can't use it.....very frustrating. How do I get a new cd key?
I did that....still doesn't work. What's the best way to get a hold of someone to discuss this? It's for dvdit pro 6....
#4
cdanteek
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- Location:Prairie Rapids Crossing.
Posted 13 December 2008 - 08:50 PM
http://www.roxio.com/enu/support/service/
Contacting Customer Service
Purchase by Phone
Our representatives are here to answer any pre-sales questions you may have. Please call 1-877-MY-ROXIO (1-877-697-6946) (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays) .
Questions After Purchase
If you have questions about payment, product download, shipping or general status of your order, please call 1-800-656-5443 or click here for further assistance. Please note Customer Service can not address technical issues.
http://selfserve.rox...y0dbnkqm32...55))/Login.aspx
cd
Contacting Customer Service
Purchase by Phone
Our representatives are here to answer any pre-sales questions you may have. Please call 1-877-MY-ROXIO (1-877-697-6946) (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays) .
Questions After Purchase
If you have questions about payment, product download, shipping or general status of your order, please call 1-800-656-5443 or click here for further assistance. Please note Customer Service can not address technical issues.
http://selfserve.rox...y0dbnkqm32...55))/Login.aspx
cd
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#5
sknis
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Digital Guru
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Posted 14 December 2008 - 02:51 AM
QUOTE (fitwithfred @ Dec 13 2008, 10:33 PM) <{POST_SNAPBACK}>
What do I do when my brand new dvdit pro 6 says my cd key is invalid? 200 bux and I can't use it.....very frustrating. How do I get a new cd key?
First make sure the time and date on your computer is correct. EMC requires this so pperhaps DVDIt does also.
cd suggested the "O" and the "0" ; the same for "l" and "1".
Try again, Roxio sometimes has problems with their registration computers. Also make sure that you allow your computer to do the registration - check to make sure the outgoing connection of the program is not blocked by your security programs.
Where did you get it? Box, Download from Roxio (Digital River) or somewhere else?
Perhaps it is a bad download that is screwed up at the registration page. How large is the file you downloaded? See if you can download it again but be careful, there is usually a limit.
Make sure your anti-virus is off when you go to install.
Regardless of what I say about computer maintenance, there is no need to defrag a solid state hard drive.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
PC Windows 7 Ultimate 64bit
Velocity Micro ProMagix ©HD 60; evga x58 motherboard, Intel i7 @2.93, 12G RAM, EVGA Nvidia 560TI superclocked video card, SoundBlaster X-Fi Xtreme audio card, Buffalo external blu-ray burner; Creator 2012. PhotoShow 6, VHS to DVD 3Plus.
Laptop - Windows 7 Home
Dell XPS 1645, Intel I7 1,6G with overdrive ,4G RAM, 1 GB ATI Mobility Radeon HD 5730, Sound Blaster X-Fi MB Panzer, 500G hard drive.
Apple =OSX 10.5
MacBook Pro; 15.4-inch widescreen display, 2.4GHz Intel Core 2 Duo, 2GB memory, 200GB hard drive, 8x SuperDrive (DVD±R DL/DVD±RW/CD-RW), NVIDIA GeForce 8600M GT with 256MB of GDDR3 memory. ILife 08, Toast 10, Final Cut Express 4 and Photoshop 4.
#6
fitwithfred
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Newbie
Posted 14 December 2008 - 11:58 AM
QUOTE (sknis @ Dec 14 2008, 02:51 AM) <{POST_SNAPBACK}>
First make sure the time and date on your computer is correct. EMC requires this so pperhaps DVDIt does also.
cd suggested the "O" and the "0" ; the same for "l" and "1".
Try again, Roxio sometimes has problems with their registration computers. Also make sure that you allow your computer to do the registration - check to make sure the outgoing connection of the program is not blocked by your security programs.
Where did you get it? Box, Download from Roxio (Digital River) or somewhere else?
Perhaps it is a bad download that is screwed up at the registration page. How large is the file you downloaded? See if you can download it again but be careful, there is usually a limit.
Make sure your anti-virus is off when you go to install.
cd suggested the "O" and the "0" ; the same for "l" and "1".
Try again, Roxio sometimes has problems with their registration computers. Also make sure that you allow your computer to do the registration - check to make sure the outgoing connection of the program is not blocked by your security programs.
Where did you get it? Box, Download from Roxio (Digital River) or somewhere else?
Perhaps it is a bad download that is screwed up at the registration page. How large is the file you downloaded? See if you can download it again but be careful, there is usually a limit.
Make sure your anti-virus is off when you go to install.
I have the actual cd. It should install. I've installed all kinds of things in the past using cd keys. For whatever reason this one doesn't work. The number is on the back of the DVD case and is on during the first part of the install. It just says it's invalid.
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