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Exporting DVD to file format Popcorn 2 on intel Mac gives error

#1 User is offline   marcus_gonzalez 

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Posted 18 April 2006 - 01:40 PM

Any combination of options I choose on the Player tab to export a DVD to a file I get the following error "couldn't complete the last command because of a Mac OS Error. result code = -50". Has anybody gotten this feature to work on a intel mac using popcorn 2.
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#2 User is offline   patatrox 

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Posted 18 April 2006 - 01:47 PM

View Postmarcus_gonzalez, on Apr 18 2006, 05:40 PM, said:

Any combination of options I choose on the Player tab to export a DVD to a file I get the following error "couldn't complete the last command because of a Mac OS Error. result code = -50". Has anybody gotten this feature to work on a intel mac using popcorn 2.


Where is the VIDEO_TS source you are using located? (ie local hard disk, external drive, etc)

If you use the same source to create a DVD-Video disc, does this complete without error?
- patatrox

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#3 User is offline   marcus_gonzalez 

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Posted 19 April 2006 - 06:14 AM

View Postpatatrox, on Apr 18 2006, 01:47 PM, said:

Where is the VIDEO_TS source you are using located? (ie local hard disk, external drive, etc)

If you use the same source to create a DVD-Video disc, does this complete without error?



The source is a DVD, the source is not a VIDEO_TS folder. The player tab gives you an option of using a DVD as a source but it doesn't work.
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#4 User is offline   patatrox 

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Posted 19 April 2006 - 12:41 PM

View Postmarcus_gonzalez, on Apr 19 2006, 10:14 AM, said:

The source is a DVD, the source is not a VIDEO_TS folder. The player tab gives you an option of using a DVD as a source but it doesn't work.


1) Can you confirm this is not protected content? (I assume yes, but just checking)
2) Can you copy the VIDEO_TS from the DVD to your local hard disc and try to use that as a source?
- patatrox

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#5 User is offline   marcus_gonzalez 

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Post icon  Posted 20 April 2006 - 07:22 PM

View Postpatatrox, on Apr 19 2006, 12:41 PM, said:

1) Can you confirm this is not protected content? (I assume yes, but just checking)
2) Can you copy the VIDEO_TS from the DVD to your local hard disc and try to use that as a source?



The content is not protected. The VIDEO_TS was copied from a DVD to my hard drive. The DVD I am using is a copy of vhs tape from my vacation like 7 years ago. Here is what I sent support.

The program: Popcorn2
The error message: "couldn't complete the last command because of a Mac OS error result code=-50".
Step by step what I am doing:
Open Popcorn 2
Click on the Player tab
For video source I choose video_ts folder
Click on select and choose my video_ts folder
output options are
device: mpeg-4 Player
quality: standard
save to: movies folder

I hit export and get the above stated error. It doesn't matter if my source is dvd or video_ts I get the same error. Just as a note the video_ts folder that produces the error burns fine to a dvd from the DVD tab. Operating system is ox 10.4.4 on a intel mac. I hope I'm just making a silly mistake or just missing some file.
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#6 User is offline   patatrox 

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Posted 21 April 2006 - 02:58 PM

View Postmarcus_gonzalez, on Apr 20 2006, 11:22 PM, said:

The content is not protected. The VIDEO_TS was copied from a DVD to my hard drive. The DVD I am using is a copy of vhs tape from my vacation like 7 years ago. Here is what I sent support.

The program: Popcorn2
The error message: "couldn't complete the last command because of a Mac OS error result code=-50".
Step by step what I am doing:
Open Popcorn 2
Click on the Player tab
For video source I choose video_ts folder
Click on select and choose my video_ts folder
output options are
device: mpeg-4 Player
quality: standard
save to: movies folder

I hit export and get the above stated error. It doesn't matter if my source is dvd or video_ts I get the same error. Just as a note the video_ts folder that produces the error burns fine to a dvd from the DVD tab. Operating system is ox 10.4.4 on a intel mac. I hope I'm just making a silly mistake or just missing some file.


Thanks for the update, I'm going to contact you directly for some more information.
- patatrox

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#7 User is offline   red7studios 

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Posted 21 April 2006 - 04:42 PM

View Postpatatrox, on Apr 21 2006, 02:58 PM, said:

Thanks for the update, I'm going to contact you directly for some more information.


I have the exact same problem you're describing on an iMac 2gh ICD OSX 10.4.4. Please post your resolution if you find one.

Thanks.
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#8 User is offline   collebor 

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Posted 22 April 2006 - 12:04 AM

Having the same problem on Intel mac book pro.

looking foreward to a solution


thx
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#9 User is offline   justincottrell 

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Posted 23 April 2006 - 07:43 PM

:)
Have experienced the same problem with two of my VIDEO_TS Folders on a G4 iMac/800 Mhz/768 Mb of Ram/160 GB Hard Drive dedicated to media, running Tiger 10.4.6

Trying to compress to PSP format

Please advise
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#10 User is offline   marcus_gonzalez 

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Post icon  Posted 24 April 2006 - 06:54 AM

View Postpatatrox, on Apr 21 2006, 02:58 PM, said:

Thanks for the update, I'm going to contact you directly for some more information.



Thanks Patatrox. What information do you need to contact me?
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#11 User is offline   ericfoss11 

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Posted 06 May 2006 - 12:27 PM

I am having the same -50 problem.

When attempting to create a compressed movie for iTunes I get and error stating "Couldn't comlete operation because of a MAC OS Error. Result code = -50." This happens immedately after I press the "Export" button.

Has anyone solved this?

Eric :
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#12 User is offline   Bad Robot 

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Posted 12 January 2007 - 04:29 AM

I, too, seek a resolution to this problem. Has one been found?
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#13 User is offline   graemesangels 

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Posted 29 January 2007 - 11:57 AM

I'm having the same problem as everyone else here. I can get popcorn to burn the video-ts files to a dvd but when i try and get popcorn to convert the same video_ts files to my video ipod i get the same error screen as everyone else. Is anyone ever going to post a response to this problem?
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#14 User is offline   spindaddy 

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Posted 03 July 2007 - 05:13 PM

QUOTE (graemesangels @ Jan 29 2007, 11:57 AM) <{POST_SNAPBACK}>
I'm having the same problem as everyone else here. I can get popcorn to burn the video-ts files to a dvd but when i try and get popcorn to convert the same video_ts files to my video ipod i get the same error screen as everyone else. Is anyone ever going to post a response to this problem?


I get the same error message. I have an unencoded DVD Video_TS folder on my hard drive that I want to put on my iPod. I select VIDEo_TS folder as the video source. In the Player tab I select Video Ipod (I've slecetd all of the quality settings as test). Then when I click on the export button it says "Couldn't complete the last command becasue of a Mac OS Error Result code = -50

Anyone ever solve this problem?
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#15 User is offline   mld@md265.com 

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Posted 07 July 2007 - 10:00 AM

I too have the problem. Where is Roxio tech support?
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