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Hdr-cx12 Sound And Video Length Problem


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#1 cbd

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Posted 16 December 2008 - 08:00 AM

Hello...I have been using Creator 2009 for about 1 1/2 weeks now so I am new.  I am having the following problem:

I have a Sony HDR-CX12 (AVCHD which records on a memory stick).  

1.  When I take the memory stick and put it into my brand new Sony desktop PC, I use Roxio Creator 2009 to import the videos from the memory stick.  It works great EXCEPT the first file called MTS0000 always does not have the sound.  The other videos after this file have sound and work perfectly.

When I put the memory stick back into my HDR-CX12 camcorder, it plays fine with sound.  It also plays fine on our TV.

2.  I thought that maybe if I transfer that file directly from the camcorder onto a DVD might help and then I would import from the DVD onto my PC. However, when I import the .TS or VOB files, the file seems to import fine.  But when I play it using the Windows Media Player, the video does have the sound and looks great EXCEPT it ends after 1 minute!  (The video is 5 minutes long).  

When I play the DVD, it plays the whole 5 minute video just fine both on my TV and the computer.

Please help me with this issue as it is driving me crazy...

#2 Jim_Hardin

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Posted 16 December 2008 - 12:19 PM

Sony has a tendency to do things in a non-standard way…

What does the manual that came with the camcorder say about transfers?

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#3 ggrussell

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Posted 17 December 2008 - 10:48 AM

This isn't the first time I've seen this problem with Sony AVCHD camcorders.  It happens with other software, too.  You may have to transfer that first clip using the software that came with the camcorder.

Edited by ggrussell, 17 December 2008 - 10:49 AM.

Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
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System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#4 cbd

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Posted 19 December 2008 - 07:02 AM

I tried using the software that came with the camcorder to convert the video to an editable format...and it worked--sound and all!  Too bad I can't do it all on one software, but I am so relieved it works.  I then used Creator 9 to do my edits. Thanks for the suggestion...no more hair pulling smile.gif  Merry Christmas!

#5 ggrussell

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Posted 19 December 2008 - 08:41 AM

Glad it worked and thanks for letting us know.
Phenom X4 965 3.4Ghz, 4gig DDR3, LG 47" 3D TV, Hitachi 1TB HD, Seagate 500GB, LiteOn iHBS112 Bluray, TSSTCorp SH-222A DVD, ATI HD3300 IGP, VIA HiDef audio with Logitech Z5500 THX certified 5.1 speakers, Epson 4490 scanner, Canon 9000Pro MarkII printer, Sharp AL1551CS laser printer/copier, Sony TRV740 8mm digital, Canon HV20 HDV camcorder and Fuji S7000 for still photos, Win7 Home Premium
---------
System 2: HP DV7 laptop, Turion II Dual Core 2.4Ghz, 4GB RAM, 640GB hard drive, ATI Mobility HD4650, ATI HiDef Audio, Windows 7 Home Premium 64bit.

Gary Russell
TNUSA

#6 Jim_Hardin

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Posted 19 December 2008 - 10:58 AM

QUOTE (ggrussell @ Dec 19 2008, 11:41 AM) <{POST_SNAPBACK}>
Glad it worked and thanks for letting us know.

And a Merry Christmas to you...
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