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Avg 8.0 Doesn't Like Older Roxio


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#1 Alennx

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Posted 18 December 2008 - 10:23 PM

Clean install of Windows 2000 Professional on an old laptop.

Updates to Windows Media Player 9 + patches, patch also installs "Roxio" as the burning app automatically.

Go to AVG 8.0, he no likey... AVG says upgrade this version of Roxio or take a dump.

Question is... what version is it, and what version should it be?

Thanks!  blink.gif

Edited by Alennx, 18 December 2008 - 10:24 PM.


#2 gi7omy

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Posted 19 December 2008 - 12:41 AM

There are a few things that AVG doesn't like. I'd shop round for a different AV to be honest
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 Brendon

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Posted 19 December 2008 - 03:19 AM

QUOTE
Updates to Windows Media Player 9 + patches, patch also installs "Roxio" as the burning app automatically.



There are no patches to Windows Media Player 9 which install '"Roxio" as the burning app automatically'. What patches have you been using??

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#4 Alennx

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Posted 19 December 2008 - 02:37 PM

QUOTE (gi7omy @ Dec 19 2008, 12:41 AM) <{POST_SNAPBACK}>
There are a few things that AVG doesn't like. I'd shop round for a different AV to be honest


Useful, thanks.  dry.gif

AVG has the highest rating of any of the free virus scanners and I am very familiar with McAfee and Norton, both of which suck for footprint. I had considered Avast it but it gets poor performance ratings compared to AVG.

I'm not using, and have not used, any other program that AVG doesn't like and I've been building and repairing PCs and laptops for 18 years... with that in mind, I would rather find a way to update the Roxio component that is installing itself with Media Player 9.

Is there a free version of Roxio that might overwrite the code in Media Player 9? That might fix it.

QUOTE (Brendon @ Dec 19 2008, 03:19 AM) <{POST_SNAPBACK}>
There are no patches to Windows Media Player 9 which install '"Roxio" as the burning app automatically'. What patches have you been using??


"who are you going to believe? Me or your own eyes?"

Install Windows 2000 Pro, SP4, and then update the Media Player the normal way, from the microsoft update site. You will see it say "Installing Roxio CD Burner" with you own eyes. I've seen it four times in the last week.

Thanks for your help.  wink.gif



#5 lynn98109

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Posted 19 December 2008 - 02:51 PM

I know AVG considers Roxio Easy CD Creator 5 to be a virus.  Eventually, even tho it is AVG's fault, Roxio came up with a patch.

A non-techie friend of mine downloaded AVG 8 and ran it, and was horrified at all the malware, and hit delete.  A techie friend of his used WinXP Restore to get back most of his setup, but the address book was permantly wiped out.

Anyway, I wouldn't consider using AVG 8 on my Win2000 because it won't work on Win2000.

That said, there is something itching in the back of my head about MS using an old Version of Roxio as the engine of something.

Lynn

#6 Brendon

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Posted 19 December 2008 - 08:17 PM

QUOTE (Alennx @ Dec 19 2008, 02:37 PM) <{POST_SNAPBACK}>
"who are you going to believe? Me or your own eyes?"

Install Windows 2000 Pro, SP4, and then update the Media Player the normal way, from the microsoft update site. You will see it say "Installing Roxio CD Burner" with you own eyes. I've seen it four times in the last week.

I apologize for misunderstanding you, I thought you were saying a patch installed a Roxio burning application.

Windows Media Player 9 is the burning application, and contains a Roxio burning engine. The engine is not added by the updates but could well be updated by them, which would explain that message above.

That misunderstanding identified, it's probably Roxio's CDR4 component that AVG is grizzling about. AVG does not consider Roxio Easy CD Creator to be a virus and never has, but AVG does conflict with Roxio's old CDR4 module.

Roxio have an updater which was published to fix that conflict. It can be found HERE. If your problem with AVG is caused by the CDR4 module then this update should fix it.

I can't comment on Lyn's assertion that AVG 8 won't work in Windows 2000. Would you let us know if you find it does?

Regards,
Brendon



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#7 lynn98109

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Posted 19 December 2008 - 08:44 PM

QUOTE (Brendon @ Dec 19 2008, 08:17 PM) <{POST_SNAPBACK}>
<snip>
I can't comment on Lynn's assertion that AVG 8 won't work in Windows 2000. Would you let us know if you find it does?

Regards,
Brendon

I was misguided enough to install AVG 8 on the W2K, and it wouldn't update.  It happened to be a day I went in to interconnection.org to volunteer, and one of the paid staff who was installilng W2K on computers for volunteers (put in a certain number of hours and you earn a refurbished computer), and he was also finding AVG 8 was unable to update.

Based on our pooled experience, we concluded AVG 8 wouldn't update on W2K.  And an AV program that won't update is basicly useless, since the virus writers ALWAYS update their products.  I tried something else.  And interconnection.org shortly after that started using WinXP on volunteer computers altho it could be coincidence.

Lynn

Edited by lynn98109, 19 December 2008 - 08:46 PM.


#8 Alennx

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Posted 20 December 2008 - 01:21 AM

QUOTE (Brendon @ Dec 19 2008, 08:17 PM) <{POST_SNAPBACK}>
I apologize for misunderstanding you, I thought you were saying a patch installed a Roxio burning application.

Windows Media Player 9 is the burning application, and contains a Roxio burning engine. The engine is not added by the updates but could well be updated by them, which would explain that message above.

That misunderstanding identified, it's probably Roxio's CDR4 component that AVG is grizzling about. AVG does not consider Roxio Easy CD Creator to be a virus and never has, but AVG does conflict with Roxio's old CDR4 module.

Roxio have an updater which was published to fix that conflict. It can be found HERE. If your problem with AVG is caused by the CDR4 module then this update should fix it.

I can't comment on Lyn's assertion that AVG 8 won't work in Windows 2000. Would you let us know if you find it does?

Regards,
Brendon


We have a winner! Brendon with a KO in the second round. The provided patch installed (even though it's the XP patch) and then AVG 8 went in smooth. AVG 8 does work with W2K-SP4 and yes, it does update. It is fully updated and doing a system scan right now... and I just replicated it on another unit, which is also scanning... and scanning completed successfully.

Thanks B.  biggrin.gif

Edited by Alennx, 20 December 2008 - 03:16 AM.


#9 Brendon

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Posted 20 December 2008 - 04:08 AM

Excellent, Alennx. I thought that might be the case.

Sorry for the rough start, but very glad it went well and thanks for confirming it.

Regards,
Brendon
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