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Drive Not Recognized

#1 User is offline   Firemann59 

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Posted 22 December 2008 - 12:08 PM

Everything was working fine until I installed a program to have the hard drive emulate a cd drive. When I uninstalled that program, Roxio no longer recognizes my CD/DVD drive. I have tried removing the drive information from the hardware manager and let Windows re-install it and then re-booted with no luck. Any ideas of how to get Roxio to recognize the drive?
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#2 User is offline   ogdens 

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Posted 22 December 2008 - 12:13 PM

QUOTE (Firemann59 @ Dec 22 2008, 03:08 PM) <{POST_SNAPBACK}>
Everything was working fine until I installed a program to have the hard drive emulate a cd drive. When I uninstalled that program, Roxio no longer recognizes my CD/DVD drive. I have tried removing the drive information from the hardware manager and let Windows re-install it and then re-booted with no luck. Any ideas of how to get Roxio to recognize the drive?

Go here http://forums.support.roxio.com/index.php?showtopic=45356


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#3 User is offline   Beerman 

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Posted 22 December 2008 - 12:14 PM

Try the pxengine update and see if it fixes the problem.
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#4 User is offline   Firemann59 

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Posted 22 December 2008 - 01:01 PM

I had already installed the pxengine update.
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#5 User is offline   grandpabruce 

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Posted 22 December 2008 - 01:13 PM

QUOTE (Firemann59 @ Dec 22 2008, 03:01 PM) <{POST_SNAPBACK}>
I had already installed the pxengine update.


Does Windows recognize the drive? Does it show in My Computer?
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#6 User is offline   Firemann59 

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Posted 22 December 2008 - 02:05 PM

Yes, I have no problem using the drive with Windows (Vista Home Premium)
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#7 User is offline   ogdens 

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Posted 22 December 2008 - 02:33 PM

QUOTE (Firemann59 @ Dec 22 2008, 05:05 PM) <{POST_SNAPBACK}>
Yes, I have no problem using the drive with Windows (Vista Home Premium)


Lets start again....this time, you tell us what you have already done/tried , and we can go from there.




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#8 User is offline   Firemann59 

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Posted 22 December 2008 - 02:42 PM

I have udated the software with the latest (9.1), I ran pxengine update, I removed the CD/DVD driver and let Windows re-install it, and I have re-booted the computer. Windows does recognize the drive but Roxio does not see it.
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