4 replies to this topic

[merlin666]

I have used Roxio Easy Media Creator 9 for a while, but now have moved to another product. I have unistalled all applications named Roxio or Sonic, but when I boot the following message appears:

"InCD disabled itself because it detected incompatible Sonic UDF software Please uninstall that software"

Is there a Roxio Cleaner or Uninstaller that can help me get rid of whatever causes the above message?

Edited by merlin666, 22 December 2008 - 04:49 PM.

[myguggi]

I have used Roxio Easy Media Creator 9 for a while, but now have moved to another product. I have unistalled all applications named Roxio or Sonic, but when I boot the following message appears:

"InCD disabled itself because it detected incompatible Sonic UDF software Please uninstall that software"

Is there a Roxio Cleaner or Uninstaller that can help me get rid of whatever causes the above message?

Did you do the clean install procedure described in th pinned post at the top of this forum?

[grandpabruce]

Also, InCD is the Nero packet writing software.  It appears that your new, other software is Nero software.

Try what Walt said, in his post.

[merlin666]

Thanks, Walt and Bruce. I removed the files and registry entries, and in addition ran the old roxizap - the message still keeps popping up. This is very mysterious - and strangely enough the other software seems to work although it's supposed to be disabled.

[sknis]

Thanks, Walt and Bruce. I removed the files and registry entries, and in addition ran the old roxizap - the message still keeps popping up. This is very mysterious - and strangely enough the other software seems to work although it's supposed to be disabled.

You missed someting in the uninstall!  Try it again.  My guess is that you skipped or missed something in the Windows Install Clean up.