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No Sound In Vista 64 After Setting Pc To Sleep Roxio "Easy Audio capture" interference

#1 User is offline   lysy404 

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Posted 31 December 2008 - 08:11 AM

So far I have been able to reproduce this problem every single time...I set "Easy Audio Capture" to capture from PC speakers, put PC in sleep or hibernate mode and presto! After bringing PC back the sound is gone. You can see that sound comes thru on visual indicators, but there is no sound from speakers. Now if I set the Easy Audio capture to capture from anything other than speakers I have no problem with sound after either sleep or hibernate.
Tried adjusting the power options in BIOS and in Windows.
Spend hours with Dell support and sent email to roxio...no dice
Vistas 64 , i7 PC with Realtek built in sound card
Thanks!

QUOTE (lysy404 @ Dec 31 2008, 11:05 AM) <{POST_SNAPBACK}>
So far I have been able to reproduce this problem every single time...I set "Easy Audio Capture" to capture from PC speakers, put PC in sleep or hibernate mode and presto! After bringing PC back the sound is gone. You can see that sound comes thru on visual indicators, but there is no sound from speakers. Now if I set the Easy Audio capture to capture from anything other than speakers I have no problem with sound after either sleep or hibernate.
Tried adjusting the power options in BIOS and in Windows.
Spend hours with Dell support and sent email to roxio...no dice
Vistas 64 , i7 PC with Realtek built in sound card
Thanks!



I have Roxio Creator Premier with Blue ray - came with Dell PC.
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#2 User is offline   Jim_Hardin 

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Posted 31 December 2008 - 08:36 AM

Sleep and/or Hibernate have been a disaster since Win95… Rarely works on any desktop without problems.

I am guessing you don't even have 2009 but most likely have EMC 10? Did you look?

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#3 User is offline   lysy404 

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Posted 31 December 2008 - 09:11 AM

QUOTE (Jim_Hardin @ Dec 31 2008, 11:36 AM) <{POST_SNAPBACK}>
Sleep and/or Hibernate have been a disaster since Win95… Rarely works on any desktop without problems.

I am guessing you don't even have 2009 but most likely have EMC 10? Did you look?

That is the another thing, based on the description this software does not fit into any Roxio category...here is the software info:
Creator Premier
Version: 10.2.606
Build: 116B06A, DLH
Serial Number: removed jeh
Copyright: Sonic Solutions 2007

Module Name: PX Engine
Build: 4.4.48a, 30
Copyright: Sonic Solutions 2007

Module Name: Roxio Central Core
Version: 3.7.0
Build: 370B20A, DLH
Copyright: Sonic Solutions 2007

Module Name: Roxio Creator Tools
Version: 3.7.0
Build: 370B07B, DLP
Copyright: Sonic Solutions 2007

Module Name: Roxio Creator Data
Version: 3.7.0
Build: 370B08A, DLP
Copyright: Sonic Solutions 2007

This post has been edited by Jim_Hardin: 31 December 2008 - 09:32 AM

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#4 User is offline   Jim_Hardin 

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Posted 31 December 2008 - 09:40 AM

Thanks. I believe the EMC 10 Premier version was a Dell Only OEM product…

Sometimes things just can't be fixed. What you describe is the first time I have ever heard of it, yet EMC 10 came out about 1 1/2 years ago. – my 2002 laptop will lockup if I pick Undock Computer every time! Been that way for 6 years and Dell or MS can't fix that…

Also Vista handles audio unlike any prior OS and it has produced some problems.

Sorry, I know I have been no help with this, but that is all I've got huh.gif
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