[pargar]

using roxio creator 2009 ultimate,when i down load a file or using my video camera thera is no audio.
it works fine in my other programs,i double click on the file it plays fine in media player.

[Syrallas]

using roxio creator 2009 ultimate,when i down load a file or using my video camera thera is no audio.
it works fine in my other programs,i double click on the file it plays fine in media player.

So you have no audio in Videowave? What type of file is it (what's the file's extension)? What's the original source of these files?

[pargar]

using roxio creator 2009 ultimate,when i down load a file or using my video camera thera is no audio.
it works fine in my other programs,i double click on the file it plays fine in media player.

it was a utube file flv then i used zillatube to convert it to dvd(ntsc) the video works fine but no audio,the camera is a digital camcorder that will not work either

[Syrallas]

it was a utube file flv then i used zillatube to convert it to dvd(ntsc) the video works fine but no audio,the camera is a digital camcorder that will not work either

Well I have no comment on the .flv converted file, perhaps something literally got lost in the translation.

As to the digital camcorder, specifics would help; type of camcorder, manner in which its connected to pc, file type that camcorder puts out, etc.

[pargar]

Well I have no comment on the .flv converted file, perhaps something literally got lost in the translation.

As to the digital camcorder, specifics would help; type of camcorder, manner in which its connected to pc, file type that camcorder puts out, etc.

the camera is a sony it puts out dv format,i am using a ilink s400 cable from the camera to the computer.
i converted a lot of files utube flv to dvd(ntsc) that all work on my other programs (nero) and pinacle studio.

[myguggi]

it was a utube file flv then i used zillatube to convert it to dvd(ntsc) the video works fine but no audio,the camera is a digital camcorder that will not work either

You have 2 problems. Lets tackle the camcorder one first since the uTube file may be a completely different problem.
What kind of camcorder, tape, HD or DVD? How are you connecting the camera to your PC? What software program are you using to get the video to your PC?

I don't know anything about zillatube but what do you mean you are converting to DVD(NTSC)? Are you referring to mpeg2 format?

[pargar]

You have 2 problems. Lets tackle the camcorder one first since the uTube file may be a completely different problem.
What kind of camcorder, tape, HD or DVD? How are you connecting the camera to your PC? What software program are you using to get the video to your PC?

I don't know anything about zillatube but what do you mean you are converting to DVD(NTSC)? Are you referring to mpeg2 format?

sony camcorder,the tape is a dvm60 connected to with a ilink cable,the software is roxio creator 2009 ultimate the after converting is mpeg 2 ?

[ggrussell]

Capture using DV AVI and see if that makes a difference. Capturing to both formats should have audio though.

[pargar]

Capture using DV AVI and see if that makes a difference. Capturing to both formats should have audio though.

i tried using dv avi no audio,when i capture the video it says-- i video/image file duration o audio files

[ggrussell]

No audio capturing DV AVI through the firewire cable? That's a first... Sounds more like a camcorder malfunction. Is there sound when you play the tape back on the camcorder's LCD?

Can you get another firewire cable to make sure there isn't a problem with the cable? Is the cable firmly plugged in at both ends? Make sure you don't move the cable or camcorder while transferring.

This post has been edited by ggrussell: 04 January 2009 - 12:34 PM

[pargar]

No audio capturing DV AVI through the firewire cable? That's a first... Sounds more like a camcorder malfunction. Is there sound when you play the tape back on the camcorder's LCD?

Can you get another firewire cable to make sure there isn't a problem with the cable? Is the cable firmly plugged in at both ends? Make sure you don't move the cable or camcorder while transferring.

the fire wire is fine,it works goog in my other programs,i down load a file from utube,put the file on my desk top click on it windows media player plays it fine.i put it in roxio creator 2009 video good no audio.help

[ggrussell]

The only time I've ever seen no audio is with USB cable which doesn't transfer audio at all. I've never seen a problem with firewire in any application including Roxio.

What file format are you capturing from UTube? Roxio doesn't handle FLV. If you have .MOV or .MP4 files with mono audio, Roxio doesn't handle those either.

This post has been edited by ggrussell: 04 January 2009 - 01:30 PM

[pargar]

The only time I've ever seen no audio is with USB cable which doesn't transfer audio at all. I've never seen a problem with firewire in any application including Roxio.

What file format are you capturing from UTube? Roxio doesn't handle FLV. If you have .MOV or .MP4 files with mono audio, Roxio doesn't handle those either.

i am using zillatube to convert utube flv to dvd(ntsd) it,a works fine in other programs.

[sknis]

i am using zillatube to convert utube flv to dvd(ntsd) it,a works fine in other programs.

First, did you read the ZillaTube FAQ on audio?

When you go to convert, convert to an AVI or mpg 2 file rather than that DVD(ntsf) setting. I can't find anything on that setting on ZillaTube's web site. Add the AVI or mpg file to Video Wave and see if you are getting the audio.

Since you are having problems with audio from two different sources, it could mean a codec problem. Did you download an install any codecs after you installed Creator 2009? Download and run Gspot on the videos (from both sources) to see if you have the proper codecs installed. They could have become corrupt with the installation of the codecs from ZillaTube.


Ever think about using capital letters and other punctuation? Some of your posts are hard to understand and unless you are are using your phone to post, those things are easily available. We are willing to keep offering suggestions to fix the issue but you must take some time to make your posts more understandable. Don't get teed off, I'm just offering a suggestion.

This post has been edited by sknis: 05 January 2009 - 04:54 AM

[pargar]

First, did you read the ZillaTube FAQ on audio?

When you go to convert, convert to an AVI or mpg 2 file rather than that DVD(ntsf) setting. I can't find anything on that setting on ZillaTube's web site. Add the AVI or mpg file to Video Wave and see if you are getting the audio.

Since you are having problems with audio from two different sources, it could mean a codec problem. Did you download an install any codecs after you installed Creator 2009? Download and run Gspot on the videos (from both sources) to see if you have the proper codecs installed. They could have become corrupt with the installation of the codecs from ZillaTube.


Ever think about using capital letters and other punctuation? Some of your posts are hard to understand and unless you are are using your phone to post, those things are easily available. We are willing to keep offering suggestions to fix the issue but you must take some time to make your posts more understandable. Don't get teed off, I'm just offering a suggestion.

I Keep Getting a Message your Radeon 9200 Drivers are out of date,I Go to there web Site to down load the drivers an they tell me for $29.95 we will sell you a Program to up grade your Drivers,Is this a Driver Problem.Thanks

[Brendon]

The Radeon drivers are free for download. It looks as if someone is trying to sneakily sell you something like 'Driver Detective'.

Select the site you're wanting to download from. The official AMD/ATI site is probably best. It is HERE.

Regards,
Brendon

[pargar]

The Radeon drivers are free for download. It looks as if someone is trying to sneakily sell you something like 'Driver Detective'.

Select the site you're wanting to download from. The official AMD/ATI site is probably best. It is HERE.

Regards,
Brendon

I DOWN LOADED NEW DRIVERS, TOOK OUT ZILLATUBE. REINSTALED ROXIO CREATOR 2009 ULTIMA,STILL NO AUDIO.MY OTHER PROGRAMS PINNACLE STUDIO WORK FINE.

[John Garth]

I DOWN LOADED NEW DRIVERS, TOOK OUT ZILLATUBE. REINSTALED ROXIO CREATOR 2009 ULTIMA,STILL NO AUDIO.MY OTHER PROGRAMS PINNACLE STUDIO WORK FINE.

I've found the same problem with mpg files taken with a HP digital camera which is about 3 years old. Both video and audio work fine in Nero, Windows Movie Maker, VLC player and Windows Media Player. In Roxio the video is fine in Videowave but there is no sound. I use Vista and Roxio Creator 2009.

After a lot of time wasted, I imported the mpg files into Windows Movie Maker (included free with Vista) and exported them as new files. This has fixed the problem as the exported files now have audio in Roxio.

I can only think that there is some incompatibility with the native audio in the mpg files from this camera. I've also used avi video files shot on Fujifilm cameras and Videowave audio is fine with this format.

Regards,

Garth