9 replies to this topic

[Melvin Dodd]

Dell had to come and install a new hard drive on my computer.  I tried to save everything important using Sonic.  I was able to reinstall all my photos, but the music will not reinstall.  I had made a movie of mostly photos and a few short video clips that is about 18.5 minutes long.  Since I reinstalled it I can bring it up and even watch it.  But when I try to edit it I simply cannot.  It shows the first picture and none of the others show at all.  I want to add music and a few new pictures.  What do I do to get to do this?

[Jim_Hardin]

Sonic what?

Between Sonic and Roxio, there are 100's of programs. Need to know which one.

Also need to know any error messages.

[Melvin Dodd]

Sonic what?

Between Sonic and Roxio, there are 100's of programs. Need to know which one.

Also need to know any error messages.

Sorry.  It's Easy Media Creator 10 and I used Video Wave to create the production.  When I bring it up now the first frame appears at the bottom and all the other numbered squares are blank.  When I click on play the entire 18-minute video will play, but it was not complete when I had to have the hard drive replaced, so I'm trying to add to it.  Is there some way I can get all of the frames to appear at the bottom so I can add a few more frames and some music?

[malatekid]

Any error messages, as Jim asked you above? It sounds you did not reinstall all the photos/videos/audio in the same path/folder as they were in the old drive.

[Melvin Dodd]

Any error messages, as Jim asked you above? It sounds you did not reinstall all the photos/videos/audio in the same path/folder as they were in the old drive.

I don't remember any error messages per se when I brought up this.  However, when I tried to reinstall my music I got all kinds of error messages and couldn't get any of it back.  Yesterday as I was trying to do a few things in EMC10 all of a sudden my screen turned a dark beautiful blue with error messages on it.  The only way I could get out of that was to punch the power button on the computer.

I hope that I don't have to go through the 1500 photos I have to remake the video.  The original video took quite a few hours to make.

Any error messages, as Jim asked you above? It sounds you did not reinstall all the photos/videos/audio in the same path/folder as they were in the old drive.

I don't remember any error messages per se when I brought up this.  However, when I tried to reinstall my music I got all kinds of error messages and couldn't get any of it back.  Yesterday as I was trying to do a few things in EMC10 all of a sudden my screen turned a dark beautiful blue with error messages on it.  Before Dell installed the new hard drive, each time I used EMC10 the screen would turn blue with error messages.  Roxio told me the problem was with Dell.  I turned my computer over to a Dell technician three different times and they never could get the problem fixed.  That's when they sent a technician to my home to replace the hard drive.  He helped me "save" my work using EMC10.  I hope that I don't have to go through all of that again.  The only way I could get out of that yesterday was to punch the power button on the computer.

I hope that I don't have to go through the 1500 photos I have to remake the video.  The original video took quite a few hours to make.

[myguggi]

I don't remember any error messages per se when I brought up this.  However, when I tried to reinstall my music I got all kinds of error messages and couldn't get any of it back.  Yesterday as I was trying to do a few things in EMC10 all of a sudden my screen turned a dark beautiful blue with error messages on it.  The only way I could get out of that was to punch the power button on the computer.

I hope that I don't have to go through the 1500 photos I have to remake the video.  The original video took quite a few hours to make.



I don't remember any error messages per se when I brought up this.  However, when I tried to reinstall my music I got all kinds of error messages and couldn't get any of it back.  Yesterday as I was trying to do a few things in EMC10 all of a sudden my screen turned a dark beautiful blue with error messages on it.  Before Dell installed the new hard drive, each time I used EMC10 the screen would turn blue with error messages.  Roxio told me the problem was with Dell.  I turned my computer over to a Dell technician three different times and they never could get the problem fixed.  That's when they sent a technician to my home to replace the hard drive.  He helped me "save" my work using EMC10.  I hope that I don't have to go through all of that again.  The only way I could get out of that yesterday was to punch the power button on the computer.

I hope that I don't have to go through the 1500 photos I have to remake the video.  The original video took quite a few hours to make.

What do you mean by " tried to reinstall my music I got all kinds of error messages and couldn't get any of it back"?

I would try to create a small VW project and see if you run into any problems.

It would also help if you were to list your system specs similar to what I have in my signature.

Edited by myguggi, 06 January 2009 - 10:41 AM.

[Melvin Dodd]

What do you mean by " tried to reinstall my music I got all kinds of error messages and couldn't get any of it back"?

I would try to create a small VW project and see if you run into any problems.

It would also help if you were to list your system specs similar to what I have in my signature.

Tonight using EMC10 and Video Wave I attempted to add a new photo at the beginning of the old project.  I clicked on the first picture frame (the only one it shows down at the bottom) and did add a photo.  I also added some text to the photo.  I clicked play to watch this and quickly the screen turned blue (just as it did yesterday and did several times earlier and Dell technicians couldn't fix the problems) and here is its long message:

A problem has been detected and windows has been shutdown to prevent damage to your computer.  If this is the first time this has happened, restart your computer.  If it appears again, follow these steps.  Check for adequate disc space.  If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates.  Try changing the video adapters.  Check with your hardware vendor for any BIOS updates.  Disable BIOS memory options such as caching or shadowing.  If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Stop: 0x0000008E, C0x80000004, 0x806ECAE1, 0xF77626C4, 0x00000000)
serial sys-Address F77626C4
base at F77626C4, Date Stamp 00000000
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

I turned the computer off and when I turned it on a message came on the screen that the computer had encountered a serious problem and I sent a message to Microsoft.

Easy Media Creator 10
Dell Vostro VOSTRO-200
Intel ® Pentium ® Dual CPU
MS Windows XP Home Edition, verson 2002, Service Pack 3
E2126 @ 1.80 GHz
1.79 GHz 0.99GB of RAM
IDE A+-A/ATAPI controllers
Disc space usage 12% (18304 MB)
Manufacturel & model TSST corp DVD+-RW TS-H653B

I will be happy to supply you with any other information you might need.  I thank you very much for your help.

[gi7omy]

There are two versions of that machine - do you have the one with the ATI graphics card (soscet is vertical on the back of the computer) or the Intel onboard one (socket is horizontal and clustered with all other sockets)?

If you have the Intel one, you should consider getting a separate card. Info from PC reviews here:

Graphics comes from a discrete ATI Radeon X1300 Pro graphics card, though again, basic machines come with an even lower-power Intel X3100 chip, integrated into the system board. The X1300 Pro is more than enough to handle Vista Aero and the system has a Windows Experience Index of 4.2, not bad for a small-business PC, but it's no great shakes for anything more.

Edited by gi7omy, 07 January 2009 - 04:40 AM.

[Melvin Dodd]

There are two versions of that machine - do you have the one with the ATI graphics card (soscet is vertical on the back of the computer) or the Intel onboard one (socket is horizontal and clustered with all other sockets)?

If you have the Intel one, you should consider getting a separate card. Info from PC reviews here:

Graphics comes from a discrete ATI Radeon X1300 Pro graphics card, though again, basic machines come with an even lower-power Intel X3100 chip, integrated into the system board. The X1300 Pro is more than enough to handle Vista Aero and the system has a Windows Experience Index of 4.2, not bad for a small-business PC, but it's no great shakes for anything more.

It is vertical.  Is that graphics card okay?

This morning my computer would not come on.  I unplugged it for a few minutes and got it to come on, but there was a message about serious problems and I couldn't get past the message.  I called Dell Support and a lady took over my computer and uninstalled all the Sonic Roxio programs and then had me put in the CD from Roxio that came with the computer.  The one we used is "Roxio Creator & MyDVD 9.0 DE."  She said there is something in Easy Media Creator 10 that is not compatible with this computer.  The reason I got EMC10 in the first place is I wanted to create productions on DVD and I don't think I can do that with 9.0.  But both times I've had EMC10 my computer has crashed.  It would be great if I could overcome these problems with EMC10.

[gi7omy]

I think the lady really should go to tech school - EMC 10 is perfectly compatable with your setup

You may have to do the clean install procedure and get rid of any residual traces of the cut-down DE version which could be the problem. Check the pinned pages on 'clean install'

Also - update your graphics card from ATI and not from Dell or MS (to determine what card it is, right click anywhere on an empty desktop, go to properties, advanced and it will say there what it is)