I did and had the same problem. Does creator 2009 support Dolby. Below are the specs for my camcorder.
The sound format is Dolby Digital 2ch. Does 2009 support Dolby?
According to an expert in these forums:
For Creator 2009
Supported Input Formats
Video: AVI, DV, HDV, DV-AVI, MPEG-1/2/4, MPEG2-HD, DVD-Video**, IFO/VOB, DivX, DivX HD, XviD, DVR-MS, TiVo, ASF, MOV, WMV, QuickTime, 3GP, MPEG2 Transport Stream, AVC (H.264), AVCHD, .MOD (JVC Everio cameras)
Audio: Audio CD, MP3, WAV, WMA, Dolby Digital AC-3, AAC, Ogg Vorbis, FLAC, M4A, MP4, Playlists (WPL, ASX, M3U, PLS, XSPF)
Image: JPG, PNG, TIFF, BMP, GIF
Supported Output Formats
Video: AVI, DV-AVI, HDV, MPEG-1/2/4, MPEG2-HD, DivX, DivX HD, WMV, WMV HD, AVC (H.264), MP4, 3GP
Audio: MP3, WAV, WMA, Dolby Digital AC-3, Ogg Vorbis, FLAC, MPEG-1/2, M4A, AAC, Playlists (M3U, PLS, XSPF, WPL)
Image: JPG, PNG, TIFF, BMP, GIF
Video disc formats: DVD, Video CD (VCD), Super Video CD (SVCD), Mini DVD.
Here.