Roxio Community: Tivo Support - Anyone Tried Sending Video From Mac To Tivo Yet? - Roxio Community

Jump to content

Roxio Community
  • (2 Pages)
  • +
  • 1
  • 2
  • You cannot start a new topic
  • You cannot reply to this topic

Tivo Support - Anyone Tried Sending Video From Mac To Tivo Yet?

#1 User is offline   ptcinsf 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 8
  • Joined: 12-November 08

Posted 06 January 2009 - 07:47 PM

I am a long time popcorn user and have used the tivo->mac feature - great for taking tv shows on biz trips. I have been struggling with other popcorn problems lately and the mac->tivo feature of Toast 10 caught my eye. given recent experience with roxio product problems/support and looking at the forums, I am a bit cautious about another investment here. Anyone tried these features yet? I am running 10.5.6 on newest macbook pro unibody.

Thanks in advance


0

#2 User is online   tsantee 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Members
  • Posts: 10,709
  • Joined: 04-January 06

Posted 07 January 2009 - 06:57 AM

The Mac2TiVo is a separate application in the Toast 10 standard (as well as pro) version. I have no way to test it but Roxio has a 30-day refund policy for online purchases. So give it a try. Also, with your hardware and OS I'd want to upgrade because of problems I've read in the Popcorn forum with the newest Macbooks and Macbook Pros.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
0

#3 User is offline   DaveGadgeteer 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 09-January 09

Posted 09 January 2009 - 10:26 PM

I bought Toast 10 Pro today to get Mac2Tivo, but can't find any documentation or help for Mac2Tivo and haven't been able to make it do anything at all. However, one poster claims he can see Quicktime-playable files from his Tivo.
Apparently Mac2Tivo doesn't really move stuff to the Tivo, it just makes your Mac into a server that Tivo can play things from.
I may be wrong, as there's not many clues provided. I hope so.
Does PopCorn actually move files to the Tivo? Maybe I need to learn how to use that.
0

#4 User is offline   SonicScott 

  • Novice
  • PipPipPip
  • Group: Members
  • Posts: 50
  • Joined: 17-March 08

Posted 10 January 2009 - 10:19 AM

QUOTE (DaveGadgeteer @ Jan 9 2009, 10:26 PM) <{POST_SNAPBACK}>
I bought Toast 10 Pro today to get Mac2Tivo, but can't find any documentation or help for Mac2Tivo and haven't been able to make it do anything at all. However, one poster claims he can see Quicktime-playable files from his Tivo.
Apparently Mac2Tivo doesn't really move stuff to the Tivo, it just makes your Mac into a server that Tivo can play things from.
I may be wrong, as there's not many clues provided. I hope so.
Does PopCorn actually move files to the Tivo? Maybe I need to learn how to use that.


Mac2Tivo is not for moving TiVo files back to the TiVo. It will convert files from a Quicktime supported format to an MPEG2 file that the TiVo can play and store on the TiVo. If the file is already in MPEG2 format the TiVo will just copy the file to the device. The resulting MPEG2 files are stored on the TiVo's Now Playing list until the user removes them.
0

#5 User is offline   DaveGadgeteer 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 4
  • Joined: 09-January 09

Posted 10 January 2009 - 12:41 PM

Wow, that's what I want, close enough. I don't care if Tivo copies the file back instead of Mac2Tivo writing it back.
But I now have a folder in Mac2Tivo that has one file in it, and I don't see anything on the TiVo that seems to relate to it, in Now Playing or anywhere else.
I am able to play music from my Mac in Tivo, and play slideshows from my Mac in Tivo.
I've tried manually adding a server at the Mac's IP address in the Tivo, and the Tivo says there's no server there, but Mac2Tivo says I've started the server.
I've been watching the firewall log, and I've tried turning the firewall off. No obvious change.
How can I figure out why this isn't working, so I can fix it?
Aha, a NEW message in the Firewall log:
Jan 10 11:54:16 My-Mac-Pro Firewall[51]: RXTivoServer is listening from 0.0.0.0:10090 uid = 501 proto=6
This looks pretty weird, because of the zero IP address with no ::ffff: in front of it.
I also get a range of ports in logs like this:
Jan 10 11:42:12 My-Mac-Pro Firewall[51]: Allow TiVoDesktop connecting from 192.168.1.90:2819 uid = 0 proto=6
That's got the Tivo's IP address in it.
But TivoDesktop seems to work, or at least TivoTransfer does.
Here's all the listen log entries:
Jan 10 11:30:23 My-Mac-Pro Firewall[51]: TiVo Transfer is listening from ::ffff:0.0.0.0:0 uid = 501 proto=6
Jan 10 11:37:58 My-Mac-Pro Firewall[51]: TiVoDesktop is listening from ::ffff:0.0.0.0:0 uid = 0 proto=6
Jan 10 11:37:58 My-Mac-Pro Firewall[51]: TiVoDesktop is listening from ::ffff:0.0.0.0:8101 uid = 0 proto=6
Jan 10 11:54:16 My-Mac-Pro Firewall[51]: RXTivoServer is listening from 0.0.0.0:10090 uid = 501 proto=6

But which server corresponds to Mac2Tivo?????
And, if it did work, would it show up in the Music, Photos, & Showcases list like the music and photos do?
Or do titles just appear in the Now Playing?

With no documentation at all, and no examples of working Mac2Tivo, this all seems pretty unprofessionally released IMHO. I bought the software just to get this, and I really want to use it, and it's wasting hours of my time for no joy. Help!!
0

#6 User is offline   Donok 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 2
  • Joined: 06-March 08

Posted 12 January 2009 - 11:30 PM

Okay am I right that everyone is still as lost as I was - sorry if this issue was solved, but I figured out how to work Mac2Tivo and it works PERFECTLY.... In the "Photos, Music, Showcases" window turn on "Enable Network Applications" at the bottom of the list. Then on the Mac make sure you have started the server in the Mac2Tivo application (I also added the application to my firewall as allowing incoming).

I restarted the TiVo (no idea if that helped). Then, under the Currently Playing list, at the bottom, I see a computer icon with my Mac listed, I choose it and it lists all the AVIs I have in the shared folder (odd thing, it lists each item twice, but that doesn't seem to matter). Whala, it saves the file to my TiVO and it plays.

Hope that helps.

-- Don
0

#7 User is online   tsantee 

  • Digital Guru
  • PipPipPipPipPipPip
  • Group: Members
  • Posts: 10,709
  • Joined: 04-January 06

Posted 12 January 2009 - 11:51 PM

QUOTE (Donok @ Jan 12 2009, 11:30 PM) <{POST_SNAPBACK}>
Okay am I right that everyone is still as lost as I was - sorry if this issue was solved, but I figured out how to work Mac2Tivo and it works PERFECTLY.... In the "Photos, Music, Showcases" window turn on "Enable Network Applications" at the bottom of the list. Then on the Mac make sure you have started the server in the Mac2Tivo application (I also added the application to my firewall as allowing incoming).

I restarted the TiVo (no idea if that helped). Then, under the Currently Playing list, at the bottom, I see a computer icon with my Mac listed, I choose it and it lists all the AVIs I have in the shared folder (odd thing, it lists each item twice, but that doesn't seem to matter). Whala, it saves the file to my TiVO and it plays.

Hope that helps.

-- Don

Great work figuring it out. The double files is an issue with how Mac's save files and how they are seen on PC servers. There is an application calledBlueHarvest that probably can automatically clean those up. I've used it to get rid of the duplicate files that appear when putting tunes on my non-iPhone cell phone and media files on a MediaGate device connected to my TV. I don't have TiVo so can't be sure this is what you need but I'm pretty sure it is.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
0

#8 User is offline   patatrox 

  • Roxio Mac Guy
  • Group: Root Admin
  • Posts: -505
  • Joined: 03-January 06

Posted 13 January 2009 - 11:38 PM

QUOTE (Donok @ Jan 13 2009, 03:30 AM) <{POST_SNAPBACK}>
I choose it and it lists all the AVIs I have in the shared folder (odd thing, it lists each item twice, but that doesn't seem to matter). Whala, it saves the file to my TiVO and it plays.


While that behavior doesn't happen all of the time, it is something that we seen and plan to correct in a future update.


- patatrox

Follow Roxio on Twitter - http://www.twitter.com/RoxioProducts
Follow patatrox on Twitter - http://www.twitter.com/toastguy
0

#9 User is offline   kupe 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 20
  • Joined: 04-March 08

Posted 18 January 2009 - 03:49 PM

QUOTE (SonicScott @ Jan 10 2009, 10:19 AM) <{POST_SNAPBACK}>
Mac2Tivo is not for moving TiVo files back to the TiVo.


But can it do that? For example, let's say I've used Toast's Tivo Transfer app to move a show from my Tivo to my Mac. Later I wish to once again watch that show on my Tivo. Can Mac2Tivo do that?

Thanks!

Kupe

0

#10 User is offline   SonicScott 

  • Novice
  • PipPipPip
  • Group: Members
  • Posts: 50
  • Joined: 17-March 08

Posted 18 January 2009 - 04:53 PM

QUOTE (kupe @ Jan 18 2009, 03:49 PM) <{POST_SNAPBACK}>
But can it do that? For example, let's say I've used Toast's Tivo Transfer app to move a show from my Tivo to my Mac. Later I wish to once again watch that show on my Tivo. Can Mac2Tivo do that?

Thanks!

Kupe


We currently can not send a TiVo program (.TiVo file) back to your TiVo.
0

#11 User is offline   fbarling 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 6
  • Joined: 20-January 09

Posted 20 January 2009 - 12:59 AM

QUOTE (Donok @ Jan 12 2009, 11:30 PM) <{POST_SNAPBACK}>
Okay am I right that everyone is still as lost as I was - sorry if this issue was solved, but I figured out how to work Mac2Tivo and it works PERFECTLY.... In the "Photos, Music, Showcases" window turn on "Enable Network Applications" at the bottom of the list. Then on the Mac make sure you have started the server in the Mac2Tivo application (I also added the application to my firewall as allowing incoming).

I restarted the TiVo (no idea if that helped). Then, under the Currently Playing list, at the bottom, I see a computer icon with my Mac listed, I choose it and it lists all the AVIs I have in the shared folder (odd thing, it lists each item twice, but that doesn't seem to matter). Whala, it saves the file to my TiVO and it plays.

Hope that helps.

-- Don


Congratulations! Did you run into this problem? My computer shows up in Tivo, but no directories nor files! Any ideas?

Fred
0

#12 User is offline   kupe 

  • Rookie
  • PipPip
  • Group: Members
  • Posts: 20
  • Joined: 04-March 08

Posted 21 January 2009 - 11:20 AM

Does Mac2Tivo work with Series 2 Tivos?
0

#13 User is offline   ptcinsf 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 8
  • Joined: 12-November 08

Posted 21 January 2009 - 04:53 PM

QUOTE (fbarling @ Jan 20 2009, 12:59 AM) <{POST_SNAPBACK}>
Congratulations! Did you run into this problem? My computer shows up in Tivo, but no directories nor files! Any ideas?

Fred


Followed the advice on this post and the other thread, i don't see the mac server on my tivo series 3. I manually added the ip address of my mac, no love. checklist:
Mac2Tivo server on and sharing
Media access key is correct
Tivo.com settings confirmed

My tivo sees my other Tivo on the home wifi and connects to Tivo service for software updates

I am a network sharing newbie so have no idea how see if my firewall on mac os is blocking this service. The sharing system settings have everything off.

Any ideas?
0

#14 User is offline   fbarling 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 6
  • Joined: 20-January 09

Posted 21 January 2009 - 06:10 PM

QUOTE (ptcinsf @ Jan 21 2009, 04:53 PM) <{POST_SNAPBACK}>
Followed the advice on this post and the other thread, i don't see the mac server on my tivo series 3. I manually added the ip address of my mac, no love. checklist:
Mac2Tivo server on and sharing
Media access key is correct
Tivo.com settings confirmed

My tivo sees my other Tivo on the home wifi and connects to Tivo service for software updates

I am a network sharing newbie so have no idea how see if my firewall on mac os is blocking this service. The sharing system settings have everything off.

Any ideas?



I started a ticket with Roxio and explained what I had done and got this boiler plate answer, which tells me to do everything I have already done. I have asked if they even read my original post and asked for someone who knows the product to take another crack at it.

So here is what Roxio says you should do. Why this isn't in the docs, I don't know.

---
Thank you for contacting Roxio Technical Support

1) Verify that your MAK address is entered correctly (in all capital letters) - you will not be able to see shows on your TiVo without the correct MAK entered
2) Verify that your TiVo is set to enable "transfers" - log on to your TIVO account, click on "DVR Preferences" on the left-hand column, and click "enable transfers"
3) Disable the TiVo Desktop sharing option and server - see the TiVo Desktop in System Preferences
4) Make sure your network is set up correctly, more details at:
http://tivosupport2.instancy.com/LaunchCon...4d-75a0d6460ec0
5) Cycle power on tivos - http://kb.roxio.com/content/kb/General%20I...N?set-locale=en
6) Disable VPN
7) Disable any download or other transfer managers
8) Disable notification services like Gmail notifier and Growl notifier

---
0

#15 User is offline   ptcinsf 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 8
  • Joined: 12-November 08

Posted 21 January 2009 - 08:40 PM

QUOTE (fbarling @ Jan 21 2009, 06:10 PM) <{POST_SNAPBACK}>
I started a ticket with Roxio and explained what I had done and got this boiler plate answer, which tells me to do everything I have already done. I have asked if they even read my original post and asked for someone who knows the product to take another crack at it.

So here is what Roxio says you should do. Why this isn't in the docs, I don't know.

---
Thank you for contacting Roxio Technical Support

1) Verify that your MAK address is entered correctly (in all capital letters) - you will not be able to see shows on your TiVo without the correct MAK entered
2) Verify that your TiVo is set to enable "transfers" - log on to your TIVO account, click on "DVR Preferences" on the left-hand column, and click "enable transfers"
3) Disable the TiVo Desktop sharing option and server - see the TiVo Desktop in System Preferences
4) Make sure your network is set up correctly, more details at:
http://tivosupport2.instancy.com/LaunchCon...4d-75a0d6460ec0
5) Cycle power on tivos - http://kb.roxio.com/content/kb/General%20I...N?set-locale=en
6) Disable VPN
7) Disable any download or other transfer managers
8) Disable notification services like Gmail notifier and Growl notifier

---


Thanks, but what is a MAK address and where can I find it?

0

#16 User is offline   SonicScott 

  • Novice
  • PipPipPip
  • Group: Members
  • Posts: 50
  • Joined: 17-March 08

Posted 21 January 2009 - 08:59 PM

QUOTE (ptcinsf @ Jan 21 2009, 08:40 PM) <{POST_SNAPBACK}>
Thanks, but what is a MAK address and where can I find it?


Media Access Key.
0

#17 User is offline   fbarling 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 6
  • Joined: 20-January 09

Posted 21 January 2009 - 10:47 PM

QUOTE (ptcinsf @ Jan 21 2009, 08:40 PM) <{POST_SNAPBACK}>
Thanks, but what is a MAK address and where can I find it?



MAK = Media Access Key. It's unique to your Tivo. They are wrong, there are no letters in my MAK. You get your MAK from the Tivo itself. Sorry, I don't remember the menus but it's not too hard to find. Start in Settings.

So I installed on another Macintosh and it works. Beats me why. The Mac it works on is less powerful than the one it doesn't. In fact it's running a PowerPC processor rather than the Intel on the machine that doesn't.

I'm moving some high res movies over and it looks awesome, although the transfers over 802.11G are very slow.

Roxio support has been zero help so far. Pitty, they Toast Suite is great, and this program isn't even why I bought it. Using Toast to pull a program over from the Tivo, then editing out the commercials and making a DVD is great!

Fred
0

#18 User is offline   ptcinsf 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 8
  • Joined: 12-November 08

Posted 24 January 2009 - 10:42 PM

QUOTE (ptcinsf @ Jan 21 2009, 08:40 PM) <{POST_SNAPBACK}>
Thanks, but what is a MAK address and where can I find it?

Still no love. Followed all directions and have the correct MAK - I know this is true because I can use Tivo transfer to move programs from Tivo to PC - works fine. Must be some sort of security setting. Anybody else have any suggestions?
0

#19 User is offline   ptcinsf 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 8
  • Joined: 12-November 08

Posted 29 January 2009 - 01:33 PM

anybody??? what does it mean when the topic is moved?
0

#20 User is offline   fbarling 

  • Newbie
  • Pip
  • Group: Members
  • Posts: 6
  • Joined: 20-January 09

Posted 29 January 2009 - 02:32 PM

QUOTE (ptcinsf @ Jan 29 2009, 01:33 PM) <{POST_SNAPBACK}>
anybody??? what does it mean when the topic is moved?


I'm still playing 20 questions with support.


0

Share this topic:


  • (2 Pages)
  • +
  • 1
  • 2
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users