12 replies to this topic

[brpine]

cdeatley, on Jan 4 2006, 04:43 PM, said:

I downloaded the software and installed with no problem. However, when I start the program I am confronted with a box that gives me the option to enter my CD Key for activation or bypass with a 14 (now 10) day time limit to activate. If I choose the "enter CD Key" option, the boxes where the CD Key goes contains greyed-out numbers (the CD Key) and I cant enter anything. When I press "next" I am told that the CD Key activation has been disabled. What gives?

patatrox, on Jan 4 2006, 05:27 PM, said:

Check your private messages on the board please....

[mdyod]

Yea, The same thing is happening tp me!!! Please Help!!!!

[JC]

I know there are alot on number and letters in the key. Please be sure that your o's are not zero's etc.
This is just a suggestion.  
Their may be a problem w/ the program accepting the key.

[mdyod]

jmcoleman01, on Jan 25 2006, 07:02 PM, said:

I know there are alot on number and letters in the key. Please be sure that your o's are not zero's etc.
This is just a suggestion.  
Their may be a problem w/ the program accepting the key.

I have no option to enter anything...

As Stated: "If I choose the "enter CD Key" option, the boxes where the CD Key goes contains greyed-out numbers (the CD Key) and I cant enter anything."

BTW the Greyed-out number is the correct CD Key..

Thanks anyway
Dwayne

[lynn98109]

mdyod, on Jan 25 2006, 07:36 PM, said:

I have no option to enter anything...

As Stated: "If I choose the "enter CD Key" option, the boxes where the CD Key goes contains greyed-out numbers (the CD Key) and I cant enter anything."

BTW the Greyed-out number is the correct CD Key..

Thanks anyway
Dwayne

Try sending a PM to Patatrox, who answered the original message.

Lynn

[mdyod]

lynn98109, on Jan 26 2006, 04:42 AM, said:

Try sending a PM to Patatrox, who answered the original message.

Lynn

Good idea!
Thanks

mdyod, on Jan 26 2006, 07:24 AM, said:

Good idea!
Thanks

His PM mailbox is "full or Disabled"  - - - BUMMER

Still, it was a good idea! thanks again

[lynn98109]

mdyod, on Jan 26 2006, 07:26 AM, said:

Good idea!
Thanks
His PM mailbox is "full or Disabled"  - - - BUMMER

Still, it was a good idea! thanks again

I've tried contacting him by other means.

Lynn

[patatrox]

mdyod, on Jan 25 2006, 09:56 PM, said:

Yea, The same thing is happening tp me!!! Please Help!!!!

Check your e-mail please...

[mdyod]

patatrox, on Jan 26 2006, 09:22 AM, said:

Check your e-mail please...

I havn't received any emails please resend or send me a PM... I really need to solve this issue.. Please help

[ml]

mdyod, on Jan 26 2006, 08:59 PM, said:

I havn't received any emails please resend or send me a PM... I really need to solve this issue.. Please help

Have you tried Roxio Customer Service?    This is a user's forum.

[strangelite]

Damit!,
Same problem - here  
and 3 reboots to get it installed !!

[mdyod]

strangelite, on Feb 14 2006, 07:30 AM, said:

Damit!,
Same problem - here  
and 3 reboots to get it installed !!

I STILL haven't resolved this issue... Customer Service has been less than reponsive... They gave me one thing to try but havn't responded since that didn't work... I'm thinking of going to a different program that will do the same thing as Roxio... Anyone have any ideas.

[patatrox]

strangelite, on Feb 14 2006, 10:30 AM, said:

Damit!,
Same problem - here  
and 3 reboots to get it installed !!

You've got PM.