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Cd Key

#1 User is offline   brpine 

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Posted 08 January 2006 - 03:38 PM

View Postcdeatley, on Jan 4 2006, 04:43 PM, said:

I downloaded the software and installed with no problem. However, when I start the program I am confronted with a box that gives me the option to enter my CD Key for activation or bypass with a 14 (now 10) day time limit to activate. If I choose the "enter CD Key" option, the boxes where the CD Key goes contains greyed-out numbers (the CD Key) and I cant enter anything. When I press "next" I am told that the CD Key activation has been disabled. What gives?



View Postpatatrox, on Jan 4 2006, 05:27 PM, said:

Check your private messages on the board please....

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#2 User is offline   mdyod 

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Posted 25 January 2006 - 06:56 PM

Yea, The same thing is happening tp me!!! Please Help!!!! :)
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#3 User is offline   JC 

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Posted 25 January 2006 - 07:02 PM

I know there are alot on number and letters in the key. Please be sure that your o's are not zero's etc.
This is just a suggestion.
Their may be a problem w/ the program accepting the key.
________________________________________________________________________
JEFF
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#4 User is offline   mdyod 

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Posted 25 January 2006 - 07:36 PM

View Postjmcoleman01, on Jan 25 2006, 07:02 PM, said:

I know there are alot on number and letters in the key. Please be sure that your o's are not zero's etc.
This is just a suggestion.
Their may be a problem w/ the program accepting the key.


I have no option to enter anything...

As Stated: "If I choose the "enter CD Key" option, the boxes where the CD Key goes contains greyed-out numbers (the CD Key) and I cant enter anything."

BTW the Greyed-out number is the correct CD Key..

Thanks anyway
Dwayne
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#5 User is offline   lynn98109 

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Posted 26 January 2006 - 04:42 AM

View Postmdyod, on Jan 25 2006, 07:36 PM, said:

I have no option to enter anything...

As Stated: "If I choose the "enter CD Key" option, the boxes where the CD Key goes contains greyed-out numbers (the CD Key) and I cant enter anything."

BTW the Greyed-out number is the correct CD Key..

Thanks anyway
Dwayne


Try sending a PM to Patatrox, who answered the original message.

Lynn
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#6 User is offline   mdyod 

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Posted 26 January 2006 - 07:26 AM

View Postlynn98109, on Jan 26 2006, 04:42 AM, said:

Try sending a PM to Patatrox, who answered the original message.

Lynn



Good idea!
Thanks

View Postmdyod, on Jan 26 2006, 07:24 AM, said:

Good idea!
Thanks



His PM mailbox is "full or Disabled" - - - BUMMER :)

Still, it was a good idea! thanks again :huh:
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#7 User is offline   lynn98109 

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Posted 26 January 2006 - 08:43 AM

View Postmdyod, on Jan 26 2006, 07:26 AM, said:

Good idea!
Thanks
His PM mailbox is "full or Disabled" - - - BUMMER :)

Still, it was a good idea! thanks again :huh:


I've tried contacting him by other means.

Lynn
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#8 User is offline   patatrox 

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Posted 26 January 2006 - 09:22 AM

View Postmdyod, on Jan 25 2006, 09:56 PM, said:

Yea, The same thing is happening tp me!!! Please Help!!!! :)


Check your e-mail please...
- patatrox

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#9 User is offline   mdyod 

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Posted 26 January 2006 - 06:59 PM

View Postpatatrox, on Jan 26 2006, 09:22 AM, said:

Check your e-mail please...


I havn't received any emails please resend or send me a PM... I really need to solve this issue.. Please help
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#10 User is offline   ml 

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Posted 29 January 2006 - 04:47 AM

View Postmdyod, on Jan 26 2006, 08:59 PM, said:

I havn't received any emails please resend or send me a PM... I really need to solve this issue.. Please help


Have you tried Roxio Customer Service? This is a user's forum.
ml

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#11 User is offline   strangelite 

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Posted 14 February 2006 - 07:30 AM

Damit!,
Same problem - here :)
and 3 reboots to get it installed !!
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#12 User is offline   mdyod 

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Post icon  Posted 14 February 2006 - 08:32 AM

View Poststrangelite, on Feb 14 2006, 07:30 AM, said:

Damit!,
Same problem - here :)
and 3 reboots to get it installed !!

I STILL haven't resolved this issue... Customer Service has been less than reponsive... They gave me one thing to try but havn't responded since that didn't work... I'm thinking of going to a different program that will do the same thing as Roxio... Anyone have any ideas.
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#13 User is offline   patatrox 

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Posted 14 February 2006 - 08:37 AM

View Poststrangelite, on Feb 14 2006, 10:30 AM, said:

Damit!,
Same problem - here :)
and 3 reboots to get it installed !!


You've got PM.
- patatrox

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