Wireless mouse drivers have proven a problem in CineMagic…
But let's be practical!
If you have faithfully followed the Clean Install twice, upgraded your Video Drivers and it won't work there is something seriously wrong.
Your best bet is to call Roxio and talk directly rather than hang out here hoping for some magic fix it check box…
YAY!
ok-it seems to be working-here's what I did & didn't do after my last post-I DID NOT re (clean install). I checked if Roxio worked after placing a "tailed" mouse-nope (re-started computer). I MSCONFIG start up (disabled all) & services (disabled all except Roxio -anything from Sonic solutions). Restarted computer-Roxio came up (looked like a "safe mode computer" BUT I was able to go to different options (edit videos, photos) BUT I didn't do anything-would not work b/c sound was disabled- BUT it showed me it was installed properly (up to this point anyway).
I went back and MSCONFIG Start up checked 'hide all microsoft" & enabled NVidia components. Restarted computer, it hung on shut down so I unplugged our "Magic Jack"-it immediately shutdown (without pressing "off") hmmm was maybe THAT my problem???!! (I still don't know).
Pulled up Roxio again-still seems ok (again as in NOT FREEZING). So I went back AGAIN MSCONFIG & startup enabled all except microsoft intelipoint & adobe photoshop. I think I enabled all services again. restart fine Pulled up Roxio & went into edit video, photos (though I've not done anything-as actual editing- nothing is freezing & I've tootled around in the different aspects & its RUNNING!!!
When I'm feeling brave I may actually narrow down exactly WHAT was interfering with it, but after a week of crashing & burning with restarts-I'm going to turn my attention to something less stressful as in my taxes!
I think the real breakthrough was probably updating my Nvidia driver more than anything else. But I'm not sure what the problem was afterwards. But thanks for all the help/support-I think I'll take my ad off craigslist for my Roxio LOL
Help
Roxio Community
-I followed Jim_Hardin's clean install instructions to the "T". (Including "clean" uninstalling a previous loaded Roxio DVD product that came with my system.) The product "appears" to have loaded BUT when its gone through the loading process & I get the opening menu-if I click on ANYTHING it immediately goes to (not responding) EVERYTIME. I'm assuming I must not have enough RAM? Though according to the product I have more RAM than required. What am I missing?
. I'll let you know how it plays out.
