[E Brent Price]

Drag to Disk is gone, not much else works anymore. I'll save my rant till last.

The program frezzes when I try to add a 'movie' to my project. I even tried a work around that got me that error message.

Oddly, it will cheerfully burn any completed project. I can create and save a new project. but I can't add a file to it, and I used to be able to do that.

Perhaps a reinstall is in order.

/begin rant: I've put up with this since a v.4 something included with something, and since then I paid my dues up to nine. Then they want me to pay for a point version as in v.9.5.

I'll pay if I can get a working program but if Roxio can't even make my program work now, why would I pay out more money for something else that doesn't reliably work?

I'm not an amatuer at encoding and burning issues nor am I an expert. /end rant

Brent


OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name MERLIN
System Manufacturer INTEL_
System Model D865PERL
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2992 Mhz
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2992 Mhz
BIOS Version/Date Intel Corp. RL86510A.86A.0089.P21.0502132202, 2/13/2005
SMBIOS Version 2.3
Windows Directory C:\winnt
System Directory C:\winnt\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name MERLIN\E. Brent Price
Time Zone Eastern Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.72 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 16.09 GB
Page File C:\pagefile.sys

[grandpabruce]

Clean Install instructions, here:

http://kb.roxio.com/content/kb/Creator/000086CR

Don't skip any steps.