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Roxio Community
Please take it easy on me. I am new to Roxio and new to this forum.
I installed Roxio 2009 on my work computer (XP) and tried to open it. All ok.
Later (week or 2 later) I clicked on the icon, a small red rectangle appeared for about 5 seconds and disappeared. I checked and make sure the icon went to the exe file. So far so good. Tied to launch several times more, no good.
Went to Windows Explorer and tried to launch from there. Same problem.
Went to Roxio site saw the SP 2 and downloaded it. On launch it said I did not have ROxio 2009 installed. Well I did. My brain is getting confused.
Filled out a trouble ticket. Sent it in waited and shortly I got an email telling me to uninstall and reinstall Roxio.
Went to Start-Control Panel-Uninstall and no Roxio present on the list.
Sent additional info to Roxio on the same trouble ticket Number.
Was told to download a Windows Uninstall utility to remove Roxio.
Installed Windows program, launched it and Roxio does not appear.
How do I uninstall Roxio?
Bought 3 copies for the office, my disc is the only one that is having this problem.
Only 47% of HD in use.
Thanks for all ideas.
Pete
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Can't Uninstall
#2
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Posted 17 January 2009 - 06:18 AM
Pinned post right at the top of this forum 
http://forums.support.roxio.com/index.php?showtopic=41967
http://forums.support.roxio.com/index.php?showtopic=41967
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#3
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Posted 17 January 2009 - 12:01 PM
I tried both #1 and #2 and neither worked.
Sorry but I mentioned both of these in my original post.
QUOTE (gi7omy @ Jan 17 2009, 09:18 AM) <{POST_SNAPBACK}>
Pinned post right at the top of this forum
http://forums.support.roxio.com/index.php?showtopic=41967
http://forums.support.roxio.com/index.php?showtopic=41967
#4
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Posted 17 January 2009 - 03:25 PM
QUOTE (Pete Hubicki @ Jan 17 2009, 02:01 PM) <{POST_SNAPBACK}>
I tried both #1 and #2 and neither worked.
Sorry but I mentioned both of these in my original post.
Sorry but I mentioned both of these in my original post.
Try installing the software again, over the top of what is there now. It can't hurt.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#5
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Posted 19 January 2009 - 05:48 AM
QUOTE (grandpabruce @ Jan 17 2009, 06:25 PM) <{POST_SNAPBACK}>
Try installing the software again, over the top of what is there now. It can't hurt.
Did that, did not help
Pete
#6
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Posted 19 January 2009 - 06:29 AM
QUOTE (Pete Hubicki @ Jan 19 2009, 08:48 AM) <{POST_SNAPBACK}>
Did that, did not help
Pete
Pete
Do you have anyone who is pretty good with computers that can come over and help you?
You are probably missing something really simple in the process but this could go on for days
#7
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Posted 20 January 2009 - 10:56 AM
QUOTE (Jim_Hardin @ Jan 19 2009, 09:29 AM) <{POST_SNAPBACK}>
Do you have anyone who is pretty good with computers that can come over and help you?
You are probably missing something really simple in the process but this could go on for days
You are probably missing something really simple in the process but this could go on for days
Mr. Hardin
I have followed instructions that have been given to me by Roxio.
It is pretty obvious that Roxio is not in the Window uninstall program.
It is not hard to install msicuu2 and then notice that Roxio is not on the list in that program.
It is a no brainer to reinstall Roxio.
While I am not a geek, I am not too shabby in using my computer.
The lack of useful tips in this forum is astonishing.
Pete
#8
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Posted 20 January 2009 - 11:07 AM
QUOTE (Pete Hubicki @ Jan 20 2009, 01:56 PM) <{POST_SNAPBACK}>
Mr. Hardin
I have followed instructions that have been given to me by Roxio.
It is pretty obvious that Roxio is not in the Window uninstall program.
It is not hard to install msicuu2 and then notice that Roxio is not on the list in that program.
It is a no brainer to reinstall Roxio.
While I am not a geek, I am not too shabby in using my computer.
The lack of useful tips in this forum is astonishing.
Pete
I have followed instructions that have been given to me by Roxio.
It is pretty obvious that Roxio is not in the Window uninstall program.
It is not hard to install msicuu2 and then notice that Roxio is not on the list in that program.
It is a no brainer to reinstall Roxio.
While I am not a geek, I am not too shabby in using my computer.
The lack of useful tips in this forum is astonishing.
Pete
Based on all of the information you are providing I don't see anything else I can do to help you… Sorry.
#9
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- Group: Digital Guru
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Posted 20 January 2009 - 03:28 PM
QUOTE (Pete Hubicki @ Jan 20 2009, 12:56 PM) <{POST_SNAPBACK}>
Mr. Hardin
I have followed instructions that have been given to me by Roxio.
It is pretty obvious that Roxio is not in the Window uninstall program.
It is not hard to install msicuu2 and then notice that Roxio is not on the list in that program.
It is a no brainer to reinstall Roxio.
While I am not a geek, I am not too shabby in using my computer.
The lack of useful tips in this forum is astonishing.
Pete
I have followed instructions that have been given to me by Roxio.
It is pretty obvious that Roxio is not in the Window uninstall program.
It is not hard to install msicuu2 and then notice that Roxio is not on the list in that program.
It is a no brainer to reinstall Roxio.
While I am not a geek, I am not too shabby in using my computer.
The lack of useful tips in this forum is astonishing.
Pete
Are you saying that when you installed, over the top of what was there, you had nothing showing in Add/Remove Programs?
If that is the case, you have something else going on, because the software didn't install.
BTW, the folks, in this thread, are trying to help you. Kicking them in the teeth, isn't going to help you with your situation.
This post has been edited by grandpabruce: 20 January 2009 - 03:29 PM
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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