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Emc9 Missing Media Files Selector

#1 User is offline   waynehoyle 

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Posted 19 January 2009 - 05:51 AM

When editing my videos I keep losing the Media Files Selector and nothing I do other than a full system restore will get it back again.
When I get it back it works ok for a time but then looses it again.

I have done some editing on a friends computer and had exactly the same problem so I wondered if this is an inherrant fault in the software. I put in a ticket to Roxio but got no response.

Other than this problem I like the package and am very satisfied with the results

Any advice appreciated

I have XP with 1 Gig memory , 250 gig H/D and a Pentium 4 processor

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#2 User is offline   Jim_Hardin 

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Posted 19 January 2009 - 06:21 AM

Software has been out 5 months and you’re the only one I have ever heard of that has this problem… So I think we can rule out "inherrant fault".

So you are in VideoWave and it disappears. Do you have it docked or floating? Then what happens if you click on Tools – Show Media Selector? On the left side.

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#3 User is offline   grandpabruce 

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Posted 19 January 2009 - 10:55 AM

QUOTE (Jim_Hardin @ Jan 19 2009, 08:21 AM) <{POST_SNAPBACK}>
Software has been out 5 months and you’re the only one I have ever heard of that has this problem… So I think we can rule out "inherrant fault".

So you are in VideoWave and it disappears. Do you have it docked or floating? Then what happens if you click on Tools – Show Media Selector? On the left side.



Wayne doesn't have Creator 2009.

Thread moved.

QUOTE (waynehoyle @ Jan 19 2009, 07:51 AM) <{POST_SNAPBACK}>
When editing my videos I keep losing the Media Files Selector and nothing I do other than a full system restore will get it back again.
When I get it back it works ok for a time but then looses it again.

I have done some editing on a friends computer and had exactly the same problem so I wondered if this is an inherrant fault in the software. I put in a ticket to Roxio but got no response.

Other than this problem I like the package and am very satisfied with the results

Any advice appreciated

I have XP with 1 Gig memory , 250 gig H/D and a Pentium 4 processor



What do you mean that you lose the Media Selector? Do you have it docked?
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
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#4 User is offline   waynehoyle 

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Posted 19 January 2009 - 12:49 PM

QUOTE (grandpabruce @ Jan 19 2009, 10:55 AM) <{POST_SNAPBACK}>
Wayne doesn't have Creator 2009.

Thread moved.




What do you mean that you lose the Media Selector? Do you have it docked?

Thanks for taking an interest in my problem

The Programme I have is Easy Media Creator Suite 9 and not 2009 Was a bit thrown when you said it had only been out 5 months

Its a floating box which appears when I click on Tools - Show Media Selector on the box on the left side of the screen.

When the selector disappears and I go to the View menu at the top of the screen the Media selector is ticked but there is no sign of the floating box and nothing I do short of a restore will work
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#5 User is offline   sknis 

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Posted 19 January 2009 - 12:55 PM

QUOTE (waynehoyle @ Jan 19 2009, 02:49 PM) <{POST_SNAPBACK}>
Thanks for taking an interest in my problem

The Programme I have is Easy Media Creator Suite 9 and not 2009 Was a bit thrown when you said it had only been out 5 months

Its a floating box which appears when I click on Tools - Show Media Selector on the box on the left side of the screen.

When the selector disappears and I go to the View menu at the top of the screen the Media selector is ticked but there is no sign of the floating box and nothing I do short of a restore will work


Did you check to see if it has been minimized or if it was hidden behind the main window? Sorry for the question but sometimes we don't see what is right in front of us. rolleyes.gif

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#6 User is offline   grandpabruce 

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Posted 19 January 2009 - 02:12 PM

QUOTE (waynehoyle @ Jan 19 2009, 02:49 PM) <{POST_SNAPBACK}>
Thanks for taking an interest in my problem

The Programme I have is Easy Media Creator Suite 9 and not 2009 Was a bit thrown when you said it had only been out 5 months

Its a floating box which appears when I click on Tools - Show Media Selector on the box on the left side of the screen.

When the selector disappears and I go to the View menu at the top of the screen the Media selector is ticked but there is no sign of the floating box and nothing I do short of a restore will work


Once you click on View, and click on Media Selector, and you see it floating, immediately go back to View, and click on Dock Media Selector.

Let us know what happens when you do that. It should dock to the right of your screen, if you are running at a high enough resolution.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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#7 User is offline   waynehoyle 

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Post icon  Posted 20 January 2009 - 01:07 PM

QUOTE (grandpabruce @ Jan 19 2009, 02:12 PM) <{POST_SNAPBACK}>
Once you click on View, and click on Media Selector, and you see it floating, immediately go back to View, and click on Dock Media Selector.

Let us know what happens when you do that. It should dock to the right of your screen, if you are running at a high enough resolution.



Thanks - I now have it docked which I must confess I did not know about - I have always left it floating.
Hopefully yhis will fix my problem many thanks to all
Wayne
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#8 User is offline   grandpabruce 

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Posted 20 January 2009 - 03:04 PM

QUOTE (waynehoyle @ Jan 20 2009, 03:07 PM) <{POST_SNAPBACK}>
Thanks - I now have it docked which I must confess I did not know about - I have always left it floating.
Hopefully yhis will fix my problem many thanks to all
Wayne


You're welcome. Hopefully, you will not have that problem again.

Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
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