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SERVERE ERROR LOADING PHOTOSUITE 7 PLATINUM

#1 User is offline   bilgobill 

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Posted 25 April 2006 - 09:26 AM

I had to re-install Photosuite 7 Platinum, (because I had a hard disk problems) and now get an immediate error "SERVERE - CANNOT FIND CERTIFICATE FILE". Clicking the "OK" on this gives me another "could not open "CERTIFICATE READING.DLL". Can you tell me what, where, and how I can solve this problem? One other thing occurs when the second flag comes up, and that is I have to enter Task Manager to shut it down. I have Windows XP Home SP2. I purchased the photosuite directly from ROXIO, and have registered it. Thanks for your help.

This post has been edited by bilgobill: 25 April 2006 - 12:45 PM

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#2 User is offline   grandpabruce 

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Posted 25 April 2006 - 10:33 AM

View Postbilgobill, on Apr 25 2006, 12:26 PM, said:

I had to re-install Photowuite 7 Platinum, and now get an immediate error "SERVERE - CANNOT FIND CERTIFICATE FILE". Clicking the "OK" on this gives me another "could not open "CERTIFICATE READING.DLL". Can you tell me what, where, and how I can solve this problem? One other thing occurs when the second flag comes up, and that is I have to enter Task Manager to shut it down. I have Windows XP Home SP2. I purchased the photosuite directly from ROXIO, and have registered it. Thanks for your help.


The first thing to do is try a repair on it through Add/Remove Programs.
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#3 User is offline   jpawling 

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Post icon  Posted 25 April 2006 - 03:21 PM

View Postbilgobill, on Apr 25 2006, 01:26 PM, said:

I had to re-install Photosuite 7 Platinum, (because I had a hard disk problems) and now get an immediate error "SERVERE - CANNOT FIND CERTIFICATE FILE". Clicking the "OK" on this gives me another "could not open "CERTIFICATE READING.DLL". Can you tell me what, where, and how I can solve this problem? One other thing occurs when the second flag comes up, and that is I have to enter Task Manager to shut it down. I have Windows XP Home SP2. I purchased the photosuite directly from ROXIO, and have registered it. Thanks for your help.
Hi,

I think you may want to read this thread, particularily the part about a latest MS Security Update mucking up my Roxio.

John
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