2 replies to this topic

[bilgobill]

I had to re-install Photosuite 7 Platinum, (because I had a hard disk problems) and now get an immediate error "SERVERE - CANNOT FIND CERTIFICATE FILE". Clicking the "OK" on this gives me another "could not open "CERTIFICATE READING.DLL".  Can you tell me what, where, and how I can solve this problem?  One other thing occurs when the second flag comes up, and that is I have to enter Task Manager to shut it down.  I have Windows XP Home SP2.  I purchased the photosuite directly from ROXIO, and have registered it.  Thanks for your help.

Edited by bilgobill, 25 April 2006 - 12:45 PM.

[grandpabruce]

bilgobill, on Apr 25 2006, 12:26 PM, said:

I had to re-install Photowuite 7 Platinum, and now get an immediate error "SERVERE - CANNOT FIND CERTIFICATE FILE". Clicking the "OK" on this gives me another "could not open "CERTIFICATE READING.DLL".  Can you tell me what, where, and how I can solve this problem?  One other thing occurs when the second flag comes up, and that is I have to enter Task Manager to shut it down.  I have Windows XP Home SP2.  I purchased the photosuite directly from ROXIO, and have registered it.  Thanks for your help.

The first thing to do is try a repair on it through Add/Remove Programs.

[jpawling]

bilgobill, on Apr 25 2006, 01:26 PM, said:

I had to re-install Photosuite 7 Platinum, (because I had a hard disk problems) and now get an immediate error "SERVERE - CANNOT FIND CERTIFICATE FILE". Clicking the "OK" on this gives me another "could not open "CERTIFICATE READING.DLL".  Can you tell me what, where, and how I can solve this problem?  One other thing occurs when the second flag comes up, and that is I have to enter Task Manager to shut it down.  I have Windows XP Home SP2.  I purchased the photosuite directly from ROXIO, and have registered it.  Thanks for your help.

Hi,

I think you may want to read this thread, particularily the part about a latest MS Security Update mucking up my Roxio.

John