1 reply to this topic

[Barry Newland]

Good Evening,

  Most of the movies I purchase now days have a digital copy disk that is enclosed with the primary DVD disk.

  I am trying to extract a digital copy (.wmv) of my purchased "PAID" movies to my itouch system and I purchased from Roxio on-line since their website claimed to have the ability to take a wmv to an ipod format.

  I downloaded the software and paid the registration fee of $39.95 and whenever I try and convert my video, I receive an error message saying that "THIS FOLDER CONTAINS FILES PROTECTED WITH DIGITAL RIGHTS MANAGEMENT (DRM) TECHNOLOGY.  DRM PROTECTED FILES CANNOTBE ADDED TO A PROJECT, SO THEY WILL NOT BE DISPLAYED.

  I've sent several emails to Roxio with no responses.

  Bottom line is I am unable to convert my *.wmv format to my IPOD.

  Anyone have any suggestions?  Did I just throw away $39.95?

Thanxs...

Barry

[tsantee]

Good Evening,

  Most of the movies I purchase now days have a digital copy disk that is enclosed with the primary DVD disk.

  I am trying to extract a digital copy (.wmv) of my purchased "PAID" movies to my itouch system and I purchased from Roxio on-line since their website claimed to have the ability to take a wmv to an ipod format.

  I downloaded the software and paid the registration fee of $39.95 and whenever I try and convert my video, I receive an error message saying that "THIS FOLDER CONTAINS FILES PROTECTED WITH DIGITAL RIGHTS MANAGEMENT (DRM) TECHNOLOGY.  DRM PROTECTED FILES CANNOTBE ADDED TO A PROJECT, SO THEY WILL NOT BE DISPLAYED.

  I've sent several emails to Roxio with no responses.

  Bottom line is I am unable to convert my *.wmv format to my IPOD.

  Anyone have any suggestions?  Did I just throw away $39.95?

Thanxs...

Barry

If you bought this as a download from Roxio's site I suggest taking advantage of their 30-day refund policy. I'm presuming you are using the PC version which I don't know anything about. However, the Mac version is way too old to understand the rules of a digital copy disc.