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Cineplayer Won't Re Download

#1 User is offline   JUSTICEJOE 

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Posted 23 January 2009 - 10:21 AM

I BOUGHT THE CINEPLAYER EXTENDED DOWNLOAD AND NEED TO RE DOWNLOAD. EVERYTIME I GO WHERE THEY SAY TO GO, TRACK MY ORDER AND FOLLOW THE DOWNLOAD STEPS, IT DOWNLOADS ONLY THE REGISTRATION PART. IT SAYS DOWNLOAD COMPLETE, THEN WHEN I OPEN IT, IT GOES TO REGISTER YOUR PRODUCT, WHICH I HAVE DONE LIKE 10- TIMES NOW, BUT THERE IS NO CINEPLAYER INSTALLED ON MY COMPUTER.???
CAN ANYONE HELP WITH THIS. I'M AT THE POINT NOW WHERE I JUST WANT MY MONEY BACK AND FIND SOMETHING ELSE. YOU CAN NEVER GET SUPPORT TO ANSWER A HELP TICKET.
ANY HELP OUT THERE??

THANKS SO MUCH....
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#2 User is online   grandpabruce 

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Posted 23 January 2009 - 10:24 AM

QUOTE (JUSTICEJOE @ Jan 23 2009, 12:21 PM) <{POST_SNAPBACK}>
I BOUGHT THE CINEPLAYER EXTENDED DOWNLOAD AND NEED TO RE DOWNLOAD. EVERYTIME I GO WHERE THEY SAY TO GO, TRACK MY ORDER AND FOLLOW THE DOWNLOAD STEPS, IT DOWNLOADS ONLY THE REGISTRATION PART. IT SAYS DOWNLOAD COMPLETE, THEN WHEN I OPEN IT, IT GOES TO REGISTER YOUR PRODUCT, WHICH I HAVE DONE LIKE 10- TIMES NOW, BUT THERE IS NO CINEPLAYER INSTALLED ON MY COMPUTER.???
CAN ANYONE HELP WITH THIS. I'M AT THE POINT NOW WHERE I JUST WANT MY MONEY BACK AND FIND SOMETHING ELSE. YOU CAN NEVER GET SUPPORT TO ANSWER A HELP TICKET.
ANY HELP OUT THERE??

THANKS SO MUCH....


YOU'RE YELLING AT A USERS FORUM, NOT TECH SUPPORT. CAN YOU HEAR ME NOW?

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