20 replies to this topic

[Mike_mn]

I bought a new computer running Vista Home Premium 64 bit ver. Since I purchased the backup disks of EMC 9 for my old computer I planned to install it on the new computer. After looking at the directions in this forum, I did a clean install of EMC 9, uninstalled Drag-To-Disc and then downloaded and did a clean install of EMC 9.1. Since EMC 9.1 uninstalls EMC 9 I did not uninstall EMC 9--I let EMC 9.1 do it. But, after if finished uninstalling EMC 9, and began installing the update it quit. I got a dialog box noting that it wasn't able to complete the installation and that I should try it again later. I then attempted to do it again, but it failed either because EMC 9.1 couldn't find my previously installed version of EMC 9 and/or because I was doing a clean install, Roxio's DMX Launcher in the Startup Tab was disabled. I checked the ADD/REMOVE folder and EMC 9 is gone, although some of the third party programs, (i.e., Xingtone Ringtone Maker and DivX), have either been reinstalled or were left behind from the earlier (EMC 9) installation. Also, in my startup tab, (after doing the "msconfig"), shows that there is a Roxio program called DMX Launcher installed.

1. How do I get EMC 9.1 to complete installation.
2. If I do a clean install of EMC 9.1, do I need to disable everything on the Startup tab, including the DMX Launcher, or do I leave that enabled?
3. Since I now have these 2 third party programs and the DMX Launcher, which has the Roxio name on it, do I have uninstall these programs and/or make changes in the registry before re-installing EMC 9 before attempting reinstall EMC 9.1?
4. Should I have NOT uninstalled Drag-To-Disc before attempting the installation of the update?

Ron,

I had the EXACT same thng happen to me with EMC9 the past few weeks, and I was able to sucsessfult re-install EMC9 on my Vista box.  I posted what I did in the Installation/Uninstallation/Update  forum.  In short, I followed the 'Creator 2009 Clean Install' doc to the letter.  You questions about services are answered in the doc.  As far as the reinsatal order, follow the doc, reinstall EMC9 & Content.  Update 'PX engine' if you have issues, and 9.1 if you have a need.  Otherwise I'd forget about them.  One would think that Roxio would have this automated by now.

Were you able to get EMC9 re installed?