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Blank Dvds Not Detected By Creator 10


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#1 CJLS

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Posted 25 January 2009 - 01:04 PM

When I insert a dvd-r, or dvd+rw the program does not detect the disc and the 'insert disc' caption remains. This has only begun to happen recently.  I've reset the BIOS to its default settings, done a 'recovery' and reloaded the Creator 10 software; however, Creator is still not acknowledging when a blank DVD disc is installed.  
  
The dvd drive will play dvd films in media player and from within Creator 10.

I'm running XP and the drives have been updated by HP.

Any ideas?

Edited by CJLS, 25 January 2009 - 01:08 PM.


#2 gi7omy

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Posted 25 January 2009 - 01:58 PM

Reading a disc isn't the same as burning one - different process, different laser

It could be a dirty lens, bad media or, worst case, a definct drive

The fact that it did work and then failed would indicate that the software end of things is alright, but to check, go through the procedure with a short test clip and choose 'burn to hard drive' instead of burning to DVD
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#3 CJLS

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Posted 28 January 2009 - 08:02 AM

QUOTE (gi7omy @ Jan 25 2009, 01:58 PM) <{POST_SNAPBACK}>
Reading a disc isn't the same as burning one - different process, different laser

It could be a dirty lens, bad media or, worst case, a definct drive

The fact that it did work and then failed would indicate that the software end of things is alright, but to check, go through the procedure with a short test clip and choose 'burn to hard drive' instead of burning to DVD


Thanks for the advice.  I've just ordered a lens cleaning kit.  I'll update the message when I've used it.  Rgds
CJLS

#4 cdanteek

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Posted 28 January 2009 - 09:43 AM

I would never use one on my burners and most manufactures advise against it.

The brush and pad type when spun at high speed are out of balance, they are made to brush, rub, and or scratch the lens.

Add liquid to it like some do and that gets thrown around the inside of the drive.

It's your drive ($) you decide..

cd




cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#5 CJLS

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Posted 31 January 2009 - 05:03 AM

QUOTE (cdanteek @ Jan 28 2009, 09:43 AM) <{POST_SNAPBACK}>
I would never use one on my burners and most manufactures advise against it.

The brush and pad type when spun at high speed are out of balance, they are made to brush, rub, and or scratch the lens.

Add liquid to it like some do and that gets thrown around the inside of the drive.

It's your drive ($) you decide..

cd



The DVD drive cleaner (no fluids) did not work, nor did all the driver updating.  I guess that another DVD software package, or a replacement drive, may do the trick.  More research required!!!!

Thanks for the suggestions thus far.

CJLS




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