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I'm getting a digital camcorder and looking for software to edit video and burn DVDs. I've been trying out the trial version of Nero 9 and am fairly impressed, but some reviews I've seen suggest that Creator 2009 might be better, particularly in the media features. But I come to Roxio's site and find that no trial period is available! I'm just not going to spend $100 on software when I've actually had my hands on another application that fills my need. It sounds likely that I would have chosen Creator over Nero, but here's at least one customer Roxio has lost because they will not allow users to try before they buy.
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#2
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Posted 25 January 2009 - 06:11 PM
QUOTE (tarsus @ Jan 25 2009, 09:00 PM) <{POST_SNAPBACK}>
I'm getting a digital camcorder and looking for software to edit video and burn DVDs. I've been trying out the trial version of Nero 9 and am fairly impressed, but some reviews I've seen suggest that Creator 2009 might be better, particularly in the media features. But I come to Roxio's site and find that no trial period is available! I'm just not going to spend $100 on software when I've actually had my hands on another application that fills my need. It sounds likely that I would have chosen Creator over Nero, but here's at least one customer Roxio has lost because they will not allow users to try before they buy.
30 day return policy if you buy from Roxio.
Upstate NY
Some specs:
Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN
On this Vista 32 bit (
) pc:
System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)
+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
Some specs:
Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN
On this Vista 32 bit (
) pc:System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)
+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
#3
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Posted 25 January 2009 - 06:11 PM
Any software bought on the Roxio site has a 30 day return it money back policy. Call Customer service for the details.
cd
cd
cd
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Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
BenQ 1640, 1650, 1655, Dell Qflix PLDS DX-20A6Q 6D14, LiteOn DH20A6S, NEC 3550, Pioneer BDR 205, Plextor 712, 716, Samsung SH-S203N, Samsung SH-S243N, Sony 800A, 810A, 810A-R
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
#4
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Posted 25 January 2009 - 07:48 PM
QUOTE (tarsus @ Jan 25 2009, 08:00 PM) <{POST_SNAPBACK}>
I'm getting a digital camcorder and looking for software to edit video and burn DVDs. I've been trying out the trial version of Nero 9 and am fairly impressed, but some reviews I've seen suggest that Creator 2009 might be better, particularly in the media features. But I come to Roxio's site and find that no trial period is available! I'm just not going to spend $100 on software when I've actually had my hands on another application that fills my need. It sounds likely that I would have chosen Creator over Nero, but here's at least one customer Roxio has lost because they will not allow users to try before they buy.
Looking at you other posts, you never bought any Roxio software.
Roxio does have a free 30 day trial. That would be the same as Nero.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#5
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Posted 25 January 2009 - 10:02 PM
QUOTE (grandpabruce @ Jan 25 2009, 09:48 PM) <{POST_SNAPBACK}>
Looking at you other posts, you never bought any Roxio software.
Roxio does have a free 30 day trial. That would be the same as Nero.
Roxio does have a free 30 day trial. That would be the same as Nero.
What in my post states that I had bought any Roxio software? I thought I quite clearly said I have not. So I'm not sure what you mean.
No, a 30-day money back guarantee is not a free 30 day trial.
#6
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Posted 26 January 2009 - 02:03 AM
QUOTE (tarsus @ Jan 25 2009, 10:02 PM) <{POST_SNAPBACK}>
No, a 30-day money back guarantee is not a free 30 day trial.
Whatever! It's your choice.
We're all customers, and none of us work for Roxio.
P4 @3.20GHz on Albatron PX-865PE Pro II with 2GB DDR-SDRAM, FX5900XT video, Viewsonic monitors,
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
BENQ DW1640, in XP Pro and Windows 7
I blame it all on Global Warming / Global Cooling / Global Staying the Same [pick one]
#7
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Posted 04 February 2009 - 05:08 PM
thats a bit sad in a way. I have tried so many ways to make contact with Roxio to ask couple of pre-sales questions. I too would prefer a free trial period to a 30 day money back warranty, and very likely would have made my purchase by now if that were possible. Basically, at the moment, I don't know whether I would be buying a 'pig in a poke' or a gem, and am a bit reluctant to commit expediture on my CC account on that basis
As it is, I am still searching for a copy of the licence agreement (which I would prefer to read before making payment so I can download the installer where I need to agree to it ...seems a bit late then.
Perhaps someone know where there is an online copy, or pdf download?
david
EULAs Rule My Life
#8
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Posted 04 February 2009 - 05:52 PM
QUOTE (david01 @ Feb 4 2009, 08:08 PM) <{POST_SNAPBACK}>
thats a bit sad in a way. I have tried so many ways to make contact with Roxio to ask couple of pre-sales questions. I too would prefer a free trial period to a 30 day money back warranty, and very likely would have made my purchase by now if that were possible. Basically, at the moment, I don't know whether I would be buying a 'pig in a poke' or a gem, and am a bit reluctant to commit expediture on my CC account on that basis
As it is, I am still searching for a copy of the licence agreement (which I would prefer to read before making payment so I can download the installer where I need to agree to it ...seems a bit late then.
Perhaps someone know where there is an online copy, or pdf download?
david
Well you can always post a question in this forum if you have a pre-purchase question.
What do you wish to know about the license you get when you buy? Basically, I believe you are to install and use the program on 1 machine.
Upstate NY
Some specs:
Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN
On this Vista 32 bit () pc:
System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)
+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
Some specs:
Creator 2012 Pro on this homemade pc:
ANTEC NINE HUNDRED case; WIN HOME PREM 7 64-BIT; MB ASUS P6X58D PREMIUM 1366 R; CPU:INTEL CORE I7 950 3.06G; SSD 80G INTEL SSDSA2MH080G;
Add'l HD 1.5TB WD 7K 64M; Videocard: VGA ASUS GTX460; DVD BURNER 1: BLU-RAY BURNER LG; DVD BURNER 2: ASUS DRW-24B3LT; CPU COOL ZALMAN
On this Vista 32 bit (
) pc:System Model m8247c
Chipset: GeForce 6150SE nForce 430; Memory (RAM): 3 gig;
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, 2.800 GHz, 2 Core(s), 2 Logical Processor(s)
+ ATAPI DVD DH20A4P USB External DVD Burner; Western Digital 1TB & 1.5 TB My Book™ Home Edition™ External Hard Drives
#9
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Posted 04 February 2009 - 06:01 PM
QUOTE (david01 @ Feb 4 2009, 07:08 PM) <{POST_SNAPBACK}>
thats a bit sad in a way. I have tried so many ways to make contact with Roxio to ask couple of pre-sales questions. I too would prefer a free trial period to a 30 day money back warranty, and very likely would have made my purchase by now if that were possible. Basically, at the moment, I don't know whether I would be buying a 'pig in a poke' or a gem, and am a bit reluctant to commit expediture on my CC account on that basis
As it is, I am still searching for a copy of the licence agreement (which I would prefer to read before making payment so I can download the installer where I need to agree to it ...seems a bit late then.
Perhaps someone know where there is an online copy, or pdf download?
david
They have a 30 day full refund policy if you buy it from their online store.
Don't know of any copies of the EULA other than the one when you install it.
If you have pre-sales questions you want to ask Roxio/Sonic, they have contact information for that (including phone) on their Customer Service page. Or ask your questions here of the users, as has been suggested.
Larry
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
Registered Member Creator 2010 Pro, Creator 2009 Ultimate, EMC 10, 9, 8 Deluxe, 7.5, 7, ECDC 6,5,4
Dell Precision WorkStation 450 / 2 - Intel Xeon 2.80ghz CPU w/HT, 512mb L2 Cache, 533mhz Bus / 2gb RAM / 1800gb+ HDD's / NVIDIA GeForce 6200 / Lite-On 165H6S CD DVD+/- DVD+/-DL / Plextor PX-708UF / Hauppage WinTV HVR-950Q / Hauppage WinTV PVR PCI II 250 / Hauppage WinTV PVR USB2 / XP Pro SP3 / Windows 7
#10
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Posted 04 February 2009 - 11:01 PM
Thanks guys, I appreciate the offer of help from users here. But I want to have contact with the people I am entering into a contract with (that is why I suggested it was sad that on roxio forums, there are no support people monitoring who could at least steer me to what I need to know). I have tried the contact page with no success in the past...it is why I resorted to registering so I could come here and post.
....and I really do want to read the licence before I actually have to buy the licence. It does not seem an unreasonable wish.
david
....and I really do want to read the licence before I actually have to buy the licence. It does not seem an unreasonable wish.
david
EULAs Rule My Life
#11
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Posted 05 February 2009 - 06:31 AM
Could be worse - buy a shrink wrapped copy of a MS app and you are deemed to have read and accepted the EULA simply by opening the shrink wrap (despite the fact the EULA is inside that) 
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "
"If computers get too powerful, we can organize them into a committee; that will do them in."
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe
Daithi
Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor
EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
#12
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Posted 05 February 2009 - 11:10 AM
QUOTE (gi7omy @ Feb 5 2009, 06:31 AM) <{POST_SNAPBACK}>
Could be worse
well no, but it is the same. I would be asking the same question if I was considering buying a MS apps...where is the licence agreement. Since buyers do not buy software, but a licence to use software, I want to see what I am buying.
I find it a bit incredible that any software development company would consider the fact that you cannot try the software, or even read the licence, unless you take money out of your pocket and put it into theirs, the best way to sell their product.
Ah well, maybe they will change their mind in the future...until then no sale to me.
david
<edit> oh, and it might be wishful thinking, but I think if I asked someone at MS, they could point me to copy of a licence agreement....in fact any user here with a licence could also just save it as pdf and provide a link for me...it is not a secret document after all ...I don't think.
This post has been edited by david01: 05 February 2009 - 11:28 AM
EULAs Rule My Life
#13
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Posted 05 February 2009 - 12:04 PM
QUOTE (david01 @ Feb 5 2009, 02:10 PM) <{POST_SNAPBACK}>
well no, but it is the same. I would be asking the same question if I was considering buying a MS apps...where is the licence agreement. Since buyers do not buy software, but a licence to use software, I want to see what I am buying.
I find it a bit incredible that any software development company would consider the fact that you cannot try the software, or even read the licence, unless you take money out of your pocket and put it into theirs, the best way to sell their product.
Ah well, maybe they will change their mind in the future...until then no sale to me.
david
<edit> oh, and it might be wishful thinking, but I think if I asked someone at MS, they could point me to copy of a licence agreement....in fact any user here with a licence could also just save it as pdf and provide a link for me...it is not a secret document after all ...I don't think.
Then we have beaten this long enough…
#14
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Posted 05 February 2009 - 12:42 PM
QUOTE (Jim_Hardin @ Feb 5 2009, 12:04 PM) <{POST_SNAPBACK}>
Then we have beaten this long enough…
yes, I guess so. Even one extra post was superfluous really (unless it could help with my dilemma).
too bad really...now to try and get them to stop sending me marketing emails.david
EULAs Rule My Life
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