Trying to install Creator 2009 SE on a friend's XP Home machine. Followed several of the suggestions posted here: the Clean Install procedure, looking for dsetup.dll, removal of .Net 3.5, using Msconfig to diable all Startup programs, and finally copying the entire CD to his Desktop and running Setup from there. First thing Setup tries to do is install DirectX9, but it only does this for a few seconds and then quits, saying Installation was interrupted. Any suggestions appreciated <grin>.
3
"installation Was Interrupted" Error
Started by
Jonesy
, Jan 26 2009 12:07 PM
11 replies to this topic
#2
myguggi
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Posted 26 January 2009 - 12:15 PM
QUOTE (Jonesy @ Jan 26 2009, 03:07 PM) <{POST_SNAPBACK}>
Trying to install Creator 2009 SE on a friend's XP Home machine. Followed several of the suggestions posted here: the Clean Install procedure, looking for dsetup.dll, removal of .Net 3.5, using Msconfig to diable all Startup programs, and finally copying the entire CD to his Desktop and running Setup from there. First thing Setup tries to do is install DirectX9, but it only does this for a few seconds and then quits, saying Installation was interrupted. Any suggestions appreciated <grin>.
Have you turned of anti-viris checking, firewall etc when trying to install?
Walt
Dell Dimension 4500S;Windows XP Home Edition SP3; IntelŪ PentiumŪ 4 CPU 2.00GHz, 784MB RAM
(NVIDIA GeForce FX 5200, 128 MB memory disabled because of failure)
IntelŪ 82845G/GL/GE/PE/GV Graphics Controller; DirectX 9.0c (4.09.0000.0904)
SoundMAX Digital Audio
SamsunG CDR/DVD-ROm SM 332B
HLDS GSA-5120D External LG Super-Multi ReWriter
WDC WD400BB-75DEA0, 40 GB HD; Prolific PL3507 Combo External Hard Drive, 80 GB; Maxtor 6 L200R0 USB Hard Drive, 250GB
HP Pavilion dv6 Notebook; Intel Duo CPU 64 bit, T6400 @ 2.0Ghz; 4.0 GB RAM; Vista Home Premium 64bit
Toshiba MK3252GSX ATA 286GB hard drive; HL-DT-ST DVDRAM GSA-T50L ATA burner
Intel 4Series Express Chipset
#3
grandpabruce
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Posted 26 January 2009 - 03:11 PM
QUOTE (Jonesy @ Jan 26 2009, 02:07 PM) <{POST_SNAPBACK}>
Trying to install Creator 2009 SE on a friend's XP Home machine. Followed several of the suggestions posted here: the Clean Install procedure, looking for dsetup.dll, removal of .Net 3.5, using Msconfig to diable all Startup programs, and finally copying the entire CD to his Desktop and running Setup from there. First thing Setup tries to do is install DirectX9, but it only does this for a few seconds and then quits, saying Installation was interrupted. Any suggestions appreciated <grin>.
See if anything here, helps you:
http://forums.support.roxio.com/index.php?showtopic=44354
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#4
Jonesy
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Posted 28 January 2009 - 07:04 AM
QUOTE (grandpabruce @ Jan 26 2009, 06:11 PM) <{POST_SNAPBACK}>
Went through this entire list, made sure of everything. Only thing I didn't do was disk defrag, as Windows said I didn't need to. Install says it's installing DirectX 9 runtime for a few seconds, then quits with the Installation Interrupted error.
Only thing odd I noticed as I went through the list is that DXDIAG's System page is still showing a DirectX version with the "old" incremental version number, instead of the new "month and year" number. But I watched the update process and saw it pulling down files just a month or two old, and the Microsoft.DirectX.Direct3D.dll file is current.
I'm totally out of ideas as to what is going wrong.
John, Clinton Township, MI
#5
cdanteek
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Posted 28 January 2009 - 07:16 AM
cd
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My Computer Specs click show.
Spoiler
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives.
3.Click here CD-DVD Speed
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here
8.Click here How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here. Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)
13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista
15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility
17. Click here Finding Your Computer Specs And Roxio Software Version Number.
#6
Jonesy
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Posted 28 January 2009 - 12:09 PM
QUOTE (cdanteek @ Jan 28 2009, 10:16 AM) <{POST_SNAPBACK}>
Yep, early on. That file has never appeared on the PC at any time during any of several attempts to do this install.
John, Clinton Township, MI
#7
chrissieaj
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Posted 31 January 2009 - 01:23 AM
QUOTE (Jonesy @ Jan 28 2009, 12:09 PM) <{POST_SNAPBACK}>
Yep, early on. That file has never appeared on the PC at any time during any of several attempts to do this install.
This has happened to me too. I have spent 2 days trying to find dsetup.dll, any one help??
Thanks
Chrissie
#8
Jonesy
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Posted 06 February 2009 - 03:04 AM
QUOTE (chrissieaj @ Jan 31 2009, 04:23 AM) <{POST_SNAPBACK}>
This has happened to me too. I have spent 2 days trying to find dsetup.dll, any one help??
Thanks
Chrissie
Thanks
Chrissie
I'm pretty sure the installation hints say to LOOK for this file, and delete it if you find it. That is, it may not exist on your PC, as it doesn't on the one I'm working on. I assume the Roxio installation has to get to a certain point before that file will be installed, and neither you nor I are getting that far <grin>.
John, Clinton Township, MI
#9
Nick2442
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Posted 08 February 2009 - 02:42 PM
Try this, it worked for me getting Roxio Easy VHS to DVD to install:
Open My Computer (or Computer for Vista users) from your Start menu.
Go to C: drive -> Windows folder -> System32 folder.
Look for a file called dsetup.dll in the System32 folder.
Rename the file to "dsetupOLD.dll" or delete the file.
Reinstall Creator 2009 (or whatever program it is) and follow the on-screen instructions.
Open My Computer (or Computer for Vista users) from your Start menu.
Go to C: drive -> Windows folder -> System32 folder.
Look for a file called dsetup.dll in the System32 folder.
Rename the file to "dsetupOLD.dll" or delete the file.
Reinstall Creator 2009 (or whatever program it is) and follow the on-screen instructions.
#10
grandpabruce
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Posted 08 February 2009 - 03:03 PM
QUOTE (Nick2442 @ Feb 8 2009, 04:42 PM) <{POST_SNAPBACK}>
Try this, it worked for me getting Roxio Easy VHS to DVD to install:
Open My Computer (or Computer for Vista users) from your Start menu.
Go to C: drive -> Windows folder -> System32 folder.
Look for a file called dsetup.dll in the System32 folder.
Rename the file to "dsetupOLD.dll" or delete the file.
Reinstall Creator 2009 (or whatever program it is) and follow the on-screen instructions.
Open My Computer (or Computer for Vista users) from your Start menu.
Go to C: drive -> Windows folder -> System32 folder.
Look for a file called dsetup.dll in the System32 folder.
Rename the file to "dsetupOLD.dll" or delete the file.
Reinstall Creator 2009 (or whatever program it is) and follow the on-screen instructions.
The link, in Post #5 of this thread, addresses that file, and the people here, who are having problems, did not find that file.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1
#11
Sam SHnne
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Posted 08 February 2009 - 07:55 PM
uninstall all versions of .NET 3.5, cancel the automatic update. then install c2009. After install, update to sp3.
#12
Stickus
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Posted 10 February 2009 - 08:56 AM
I had the same problem attempting to install this software. I too could not find dsetup.dll in windows - system32.
I found it in C:\ Windows. After renaming to dsetupOLD.dll I was then able to install creator 2009 with no problems
I found it in C:\ Windows. After renaming to dsetupOLD.dll I was then able to install creator 2009 with no problems
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