My recently bought Roxio Creator 2009 downloaded perfectly into my laptop with Microsoft XP , but absolutely refuses to download on my new PC with Microsoft-Vista . It starts downloading for about 10 seconds, then stops, and a window with the following message appears : "Downloading interrupted. Computer not prepared. Please try again Later". After numerous attempts to find a working phone number, or a valid website address, which did not end up in oblivion, I have literally given up to deal with Roxio. Instead I will take this matter up with the media. Roxio does not display any business address on the software pakaging, nor a non-fee 1-800 number to assist its customers. I refuse to pay for "technical support for improperly functioning software, for which I paid $99.99. It appears that all websites provided by Roxio for advice wind up in a dead end! Please get in touch with me, if you had similar experiences.
Edited: To delete e-mail, so you don't get spammed.
Edited by grandpabruce, 28 January 2009 - 02:41 PM.
Questions After Purchase If you have questions about payment, product download, shipping or general status of your order, please call 1-800-656-5443. Please note Customer Service can not address technical issues.
cd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ My Computer Specs click show.
Spoiler
Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64.. cdanteek built...
Intel C2D E8500, Asus P5Q3 Deluxe WIFI, ATI HD 4850 512MB GDDR3, 4 GB Corsair XMS3 DDR3-1600, X-Fi XtremeMusic, JBOD, W-7 Pro x64 W-7 HP x32, Vista & XP HM x32. cdanteek built...
1.Click here Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner. 2.Click here Firmware HQ - site dedicated to providing you with the latest firmware releases for your optical disc drives. 3.Click here CD-DVD Speed 4.Click here CD-DVD Speed - A user guide 5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x. 6.Click hereYou can no longer access the CD drive or the DVD drive. 7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up PX Engine 4.18.16a. Update .Click here 8.Click here How to uninstall IE 7 and WMP 11. 9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB) CD / DVD / HD DVD / Blu-ray burning application 10.Click here InfoTool (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.). 11.Click here. Complete Uninstall of Creator 2011 & Creator 2012 12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7) 13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP) 14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista 15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP 16. Click here WinZip Data Compression Utility <> Click here WinRAR Data Compression Utility Click here 7-Zip Data Compression Utility 17. Click here Finding Your Computer Specs And Roxio Software Version Number.
My recently bought Roxio Creator 2009 downloaded perfectly into my laptop with Microsoft XP , but absolutely refuses to download on my new PC with Microsoft-Vista . It starts downloading for about 10 seconds, then stops, and a window with the following message appears : "Downloading interrupted. Computer not prepared. Please try again Later". After numerous attempts to find a working phone number, or a valid website address, which did not end up in oblivion, I have literally given up to deal with Roxio. Instead I will take this matter up with the media. Roxio does not display any business address on the software pakaging, nor a non-fee 1-800 number to assist its customers. I refuse to pay for "technical support for improperly functioning software, for which I paid $99.99. It appears that all websites provided by Roxio for advice wind up in a dead end! Please get in touch with me, if you had similar experiences.
Edited: To delete e-mail, so you don't get spammed.
You download, from the Internet. You install the software on your computer. Which of two, are you trying to do?
If you are installing to your computer, disable your anti-virus software, Defender, and any uncessary running processes, before installing.
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971
Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3
Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1