16 replies to this topic

[stnakamura]

Reference jan 29, 2009 post by jpiwaron "Creating Avchd Iso File In Mydvd Fails!"

Using my System 1 (with clean install of Creator 2009 SP3), I was using MyDVD to burn an iso image of a AVCHD w/menu project:

Project contains 2 x 14 min slideshows; slideshows were created in VideoShow, then added into MyDVD project.  AVC and 2x pass encoding was selected.

Rendering finished at 100%, then iso image was not created and there was the following error:

Project_BuildToDevice() AuthorScript call failed. Error while  Writing Format

on the Drive destination that the iso image was supposed to be burned to, there was a mysterious folder called "BDMV".

This has occurred with 2 different MyDVD projects.

***************
previously, i had created a short, test AVCHD MyDVD project and it burned successfully to iso image, so perhaps this error is associated with the size of the MyDVD project - the MyDVD Projects that failed were rather large (one took 20 hours and the other took 36 hours to render).

any ideas?

[Jim_Hardin]

What???  

If it didn't create an ISO how did you Burn a Disc?

The normal progression is MyDVD to make the ISO then Video Copy & Convert to do the burn.

Your PC is way too limited to try to do this in one step.

If you are burning an AVCHD disc, you  must have a BDMV folder or it won't even work! This is the disc structure for an AVCHD DVD:

[stnakamura]

What???  

If it didn't create an ISO how did you Burn a Disc?

The normal progression is MyDVD to make the ISO then Video Copy & Convert to do the burn.

Your PC is way too limited to try to do this in one step.

If you are burning an AVCHD disc, you  must have a BDMV folder or it won't even work! This is the disc structure for an AVCHD DVD:

Sorry for the confusion:  I should have said "create iso disk image on hard drive" rather than "burn" image.  Yes, my system is limited in performance, so I always create an ISO image, then burn that image to optical disc.

yes, I understand about the BDMV folder, but since I am creating an ISO image, I should not be seeing the BDMV folder actually show up as a "windows file folder" on the destination hard drive (should just be seeing ISO image file).

[Jim_Hardin]

Needed to be clear!

Try a short project (1, slide?) and make sure the Folder option isn't checked.

If that one fails then consider this…

It worked - It don't - Clean Install  

[hamulec2]

Short projects work but the if i try let say 18 files I get following error message
Project_BuildToDevice() AuthorScript call failed. Error while  Writing Format
Reinstalling did not help. I'm running WinXP SP3

Needed to be clear!

Try a short project (1, slide?) and make sure the Folder option isn't checked.

If that one fails then consider this…

It worked - It don't - Clean Install  

[sknis]

Short projects work but the if i try let say 18 files I get following error message
Project_BuildToDevice() AuthorScript call failed. Error while  Writing Format
Reinstalling did not help. I'm running WinXP SP3

Creator 2009 SP3 ?  I have seen that problem also and needed to encode each project first and then burn to disc rather than ISO file.  For you, that may be a problem.

Edit, the third time was the charm.  I don't know what happened the other times.  

Edited by sknis, 18 February 2009 - 03:29 PM.

[stnakamura]

Creator 2009 SP3 ?  I have seen that problem also and needed to encode each project first and then burn to disc rather than ISO file.  You you, that may be a problem.

Update:  I get the authorscript error for both creating ISO files and Folder sets and it only happens with large slideshows (apparently no problem with 11 slides or less: the current project I am working on has 80 slides and that is the one with the authorscript problem).

I will try a direct burn to disc and and see what happens.

I have also opened up a help desk ticket with Roxio on Sunday, Feb 15.  Got an email response today, Feb 16, that pointed me to a KB article on "issues with burning discs" rather than "issues with creating ISO files or Folder sets".  

More to come...

[hamulec2]

I get same error and this is what i have found. I have created an AVCHD project with Creator Ultimate 2009 (build 111B10E ENU), out of box no Service Packs, imported 17 .mt2s files into the project, added a menu and burned it to a DVD disk without any problem. I saved the project, upgraded Creator 2009 to SP3, opened the saved project and was not able to burn to disk or creat an ISO image. Now the interesting thing is the following:

- In Creator Ultimate 2009 (build 111B10E ENU) the file size was 561.3MB
- In Creator Ultimate 2009 SP3 the files size was 974.5MB

Again, in both versions I have used exact same files, menu, etc.

I still don't know what causes this but it defenetly has to do with SP3.

Update:  I get the authorscript error for both creating ISO files and Folder sets and it only happens with large slideshows (apparently no problem with 11 slides or less: the current project I am working on has 80 slides and that is the one with the authorscript problem).

I will try a direct burn to disc and and see what happens.

I have also opened up a help desk ticket with Roxio on Sunday, Feb 15.  Got an email response today, Feb 16, that pointed me to a KB article on "issues with burning discs" rather than "issues with creating ISO files or Folder sets".  

More to come...

[Jim_Hardin]

I get same error and this is what i have found. I have created an AVCHD project with Creator Ultimate 2009 (build 111B10E ENU), out of box no Service Packs, imported 17 .mt2s files into the project, added a menu and burned it to a DVD disk without any problem. I saved the project, upgraded Creator 2009 to SP3, opened the saved project and was not able to burn to disk or creat an ISO image. Now the interesting thing is the following:

- In Creator Ultimate 2009 (build 111B10E ENU) the file size was 561.3MB
- In Creator Ultimate 2009 SP3 the files size was 974.5MB

Again, in both versions I have used exact same files, menu, etc.

I still don't know what causes this but it defenetly has to do with SP3.

Cannot duplicate!

I have SP3 and have been making ISO's without any problems.

Just did an AVCHD project consisting of 2 Titles, one 88 picture slideshow and the other was a 117 picture slideshow – total 205 pictures.

Burned ISO then burned to disc.

Also did 1 hour AVCHD project to ISO, again no problem.

[hamulec2]

Are running Win XP or Vista?

Cannot duplicate!

I have SP3 and have been making ISO's without any problems.

Just did an AVCHD project consisting of 2 Titles, one 88 picture slideshow and the other was a 117 picture slideshow – total 205 pictures.

Burned ISO then burned to disc.

Also did 1 hour AVCHD project to ISO, again no problem.

[Jim_Hardin]

Are running Win XP or Vista?

It makes no difference - I ran it on both...

[stnakamura]

Update:  I get the authorscript error for both creating ISO files and Folder sets and it only happens with large slideshows (apparently no problem with 11 slides or less: the current project I am working on has 80 slides and that is the one with the authorscript problem).

I will try a direct burn to disc and and see what happens.

I have also opened up a help desk ticket with Roxio on Sunday, Feb 15.  Got an email response today, Feb 16, that pointed me to a KB article on "issues with burning discs" rather than "issues with creating ISO files or Folder sets".  

More to come...

Update - Feb 22, 2009:

I ran a series of troubleshooting tests and got some very puzzling results (have not yet done a clean install, since I just did one before I had this authorscript problem):

Troubleshooting approch 1:  Did direct burn to optical dvd disc - no joy - same error message "authorscript".

Troubleshooting approch 2:  created test MYDVD project with 1 slideshow containing 25 slides (remember that I had problems with a slideshow of approx 80 slides) - no joy:  authorscript failure for a) creating iso image, creating folder set, and c) direct burn to optical disc.  Slideshow had no music, just dissolve transition, 5 seconds duration each slide.

Troubleshooting approch 3: same as 2) above but with 12 slides:  JOY!  no authorscript failure

Troubleshooting approch 4:  same 2) above but with 18 slides:  JOY!  no authorscipt failure

Troubleshooting approch 5:  repeated 2) above with 20, 22, 24, 25, and 26 slides:  JOY!  no authorscipt failure

Troubleshooting approch 6:  repeated 2) above's MYDVD project and NO JOY:  authorscipt failure.


I am now thinking that there is something in the specific slides/pictures I am using and there is a particular sequence/order of the slides that is triggering the authorscript error.

NOTE:  with Creator 2009 SP2 and previous, i was having issues with a set of 11 slides in Videowave:  one particular slide (JPEG) was causing rendering to crash (I was doing tests in videowave by outputing to HD MPEG2, HD AVC, files).  I could tell which slide it was because the rendering preview window was "stuck" on that picture.

I see from other forum posts that others are having "authorscript" failures...

any suggestions?  I've already got a trouble ticket open with Roxio and am about to update that ticket with the above...

p.s. I really appreciate all the forum volunteers who help out us "newbies"!

[Jim_Hardin]

None of us can duplicate your results, just did one today with 45 HD slides…

It is down to contacting Roxio and working directly with them.

Personally I find using the phone is the fastest way to get something done.

[hamulec2]

Please let me know of your results. thanks

Update - Feb 22, 2009:

I ran a series of troubleshooting tests and got some very puzzling results (have not yet done a clean install, since I just did one before I had this authorscript problem):

Troubleshooting approch 1:  Did direct burn to optical dvd disc - no joy - same error message "authorscript".

Troubleshooting approch 2:  created test MYDVD project with 1 slideshow containing 25 slides (remember that I had problems with a slideshow of approx 80 slides) - no joy:  authorscript failure for a) creating iso image, creating folder set, and c) direct burn to optical disc.  Slideshow had no music, just dissolve transition, 5 seconds duration each slide.

Troubleshooting approch 3: same as 2) above but with 12 slides:  JOY!  no authorscript failure

Troubleshooting approch 4:  same 2) above but with 18 slides:  JOY!  no authorscipt failure

Troubleshooting approch 5:  repeated 2) above with 20, 22, 24, 25, and 26 slides:  JOY!  no authorscipt failure

Troubleshooting approch 6:  repeated 2) above's MYDVD project and NO JOY:  authorscipt failure.


I am now thinking that there is something in the specific slides/pictures I am using and there is a particular sequence/order of the slides that is triggering the authorscript error.

NOTE:  with Creator 2009 SP2 and previous, i was having issues with a set of 11 slides in Videowave:  one particular slide (JPEG) was causing rendering to crash (I was doing tests in videowave by outputing to HD MPEG2, HD AVC, files).  I could tell which slide it was because the rendering preview window was "stuck" on that picture.

I see from other forum posts that others are having "authorscript" failures...

any suggestions?  I've already got a trouble ticket open with Roxio and am about to update that ticket with the above...

p.s. I really appreciate all the forum volunteers who help out us "newbies"!

[stnakamura]

Please let me know of your results. thanks

Dateline July 14, 2009:
I have not had a chance until this week to try Creator 2009 SP4:  guess what?  without any other system changes, I repeated my test projects and now all are rendering perfectly and creating ISO images. (1080x1920 MPEG2 2pass rendering and AVC 2 pass rendering)

I went ahead and did a huge project (4 slideshows of 80 slides each) - took 60 hours to render, but it did and the resulting BD ISO image works perfectly!  (1080x1920 AVC 2 pass rendering)

I will try creating some AVCHD's over the next week. (my apologies if I confused anyone since I just realized that this thread I started back in Feb was dealing with AVCHD crashes - the successful tests I described here today were BD formatted project crashes).

Edited by stnakamura, 14 July 2009 - 07:48 PM.

[ggrussell]

Both of your systems are barely minimum requirement.  I wouldn't recommend rendering Hidef on any machine that isn't at least Dual Core 3Ghz and a Quad core would be much better.  I also never recommend video work on a laptop unless it is a very high end laptop.

[Jim_Hardin]

This thread has been flogged enough… time to let go