[sgmunson]

Interesting topic. Here's the situation I find myself in. I have Vista Ultimate 64-bit w/SP1 installed on a self-constructed system consisting of an ASUS P5Q3 Deluxe WiFi AP @n motherboard, 8 GB of 1333MHz DDR3 SDRAM, an Intel Q9550 Quad-Core cpu @ 2.83 GHz, a Panasonic SW-5583 Blu-Ray read/write optical drive, a SATA read/write DVD drive, and 4 SATA 160GB hard drives. I have SQL Server 2005 Developer Edition w/SP2, and Visual Studio 2008 Professional installed, and thus have all the .NET framework pieces from 2.0 forward. I had installed Roxio Creator 2009 Ultimate for it's Blu-Ray capability, and had successfully captured video thru my fire-wire capable camcorder.

At some point, however, I began getting an error after logging on (for the Roxio tray item) indicating that LayoutDll11.dll couldn't be found, despite it existing where it's supposed to exist. When I launch Roxio, I get a similar error about CPSCommonTools11.dll, yet the menu of various Roxio programs to be run still comes up. Unfortunately, trying to run "Capture Video" results in the same LayoutDll11.dll error as occurs when the tray program tries to run. Because I have to also be able to play commercial Blu-Ray discs, I've also installed WinDVD plus Blu-Ray, which works flawlessly.

Also, when I first launched Roxio today, after the dll error was cleared, Roxio wanted to update my software, and given that the "update" was from January 2009, that seemed like perhaps they knew what the problem was and had fixed it. Not quite. I let it install, and it re-booted the machine, but the same errors still occur. The last thing I want to do is de-install any of the .NET framework, as I have IIS installed and configured and running my home network website. Any ideas, or should I just contact Roxio?

Steve
(aka sgmunson)

[gi7omy]

The problem could be here:

"I have IIS installed and configured and running my home network website"

Roxio software doesn't work on a server system - - it definitely won't work on a dedicated server OS, that I know. Now, whether or not the IIS is doing it, I can't say but it's a possibility. You'd really need to ask Tech Support on that one

[sgmunson]

Last I checked, Vista Ultimate 64-bit is NOT a server OS. It may have the same code-base as Windows Server 2008, but there are still significant differences. Anyway, it turns out that the suggestion that the error messages provided about re-installing the product turned out to be the solution. I de-installed the product, and re-installed it, and the error messages are gone and it's working quite nicely now.

Steve
(aka sgmunson)

The problem could be here:

"I have IIS installed and configured and running my home network website"

Roxio software doesn't work on a server system - - it definitely won't work on a dedicated server OS, that I know. Now, whether or not the IIS is doing it, I can't say but it's a possibility. You'd really need to ask Tech Support on that one

Just to be clear, I had Roxio Creator 2009 Ultimate, and the solution was to de-install and re-install. After all the grief I'd seen described in another post in this forum where that layout dll was mentioned, I was concerned that just a simple de-install would be grossly inadequate, but fortunately, that's not the case. Also, I was able to successfully add the SP3 update to Creator 2009 Ultimate - the same update that I had been prompted for earlier. This time, I just ran the downloaded executable from before. FYI...

Steve
(aka sgmunson)

[Sam SHnne]

Your anti virus is tearing out parts of c2009.. thats why it says missing dll files and tries to patch c2009. Quarantine next time you do a scan. When you get the missing dll error, restore the files. You're welcome

[sgmunson]

Apparently, you missed the earliest post in this thread. The files were never actually missing, and it was resolved by a de-install and re-install. By the way, the quarantine for my Symantec EndPoint Protection product was empty, and, my configuration for that product is to quarantine, so that wasn't the problem.

Steve
(aka sgmunson)

Your anti virus is tearing out parts of c2009.. thats why it says missing dll files and tries to patch c2009. Quarantine next time you do a scan. When you get the missing dll error, restore the files. You're welcome

[gi7omy]

Last I checked, Vista Ultimate 64-bit is NOT a server OS.

actually I did say 'could' not 'would'

IIS is basically a server app (even tho the OS isn't a server) and I thought perhaps that might be the culprit

btw - it was XP 64 that was built on the Server 2003 kernel. I've never heard that Vista 64 used the server kernel

Glad you got it sorted anyway