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Installation Fiasco


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#1 emily6186

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Posted 08 February 2009 - 06:56 PM

I just bought Popcorn 3 and followed all the instructions to install the software.  It downloaded fine, but when I try to open the application the icon jumps in my dock twice and then disappears.  I have uninstalled and installed the program twice and am about to rip my hair out/ take it back to where I bought it.  Any help would be greatly appreciated!
Thanks

#2 tsantee

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Posted 08 February 2009 - 09:31 PM

Did you download version 3.0.3? If not, you'll find that one in the Software Updates page.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!

#3 STANNIE

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Posted 11 February 2009 - 06:14 AM

INSTALLATION WAS SUCCESFULLY COMPLETED. AM USING WINDOWS XP. WHAT DO I DO NEXT


#4 tsantee

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Posted 11 February 2009 - 06:27 AM

QUOTE (STANNIE @ Feb 11 2009, 06:14 AM) <{POST_SNAPBACK}>
INSTALLATION WAS SUCCESFULLY COMPLETED. AM USING WINDOWS XP. WHAT DO I DO NEXT

Popcorn runs on Macs.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!




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