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Cd Creator 2009 Problem Installing

Started by markhill1988 , Feb 09 2009 04:29 PM

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#1 markhill1988

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Posted 09 February 2009 - 04:29 PM

I put CD in, enter serial codes and install starts. Part way through it stops and I get a message: You must  install Roxio Easy Media creator 10 before installing the content.
I'm installing Roxio Creator 2009. I installed it on my laptop after we could not install it on my wife's laptop. I had no problems installing it on my laptop. So I know problem is not with CD.
She has an HP pavilion Laptop, with Windows Vista home version. I did an explore on the disk and could not find the Easy media creator 10. Not sure what to do next. Can anyone help?

Edited by markhill1988, 09 February 2009 - 04:32 PM.

#2 gi7omy

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Posted 09 February 2009 - 04:32 PM

Check this KB article on that issue

http://kb.roxio.com/search.aspx?URL=/conte...7CR&PARAMS=
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