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Installatio Re Installation of program rejected

#1 basildouros

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Posted 13 February 2009 - 11:21 AM

I have reinstalled numerous times Roxio Easy media Creator 9. The cd key has always been accepted until now it is rejected. I can not reinstall. There is a alternate universal Cd key that I had but lost does anyone have it?. I understand Tech Support no longer supports EMC9 Is that true?.

#2 gi7omy

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Posted 13 February 2009 - 11:29 AM

Go here and double check on the key (you will need to log in with e-mail and password)

http://www.roxio.com/REGISTRATION/login.as...nu&lang=enu

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#3 basildouros

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Posted 14 February 2009 - 10:15 AM

QUOTE (gi7omy @ Feb 13 2009, 11:29 AM) <{POST_SNAPBACK}>

Go here and double check on the key (you will need to log in with e-mail and password)

http://www.roxio.com/REGISTRATION/login.as...nu&lang=enu

Thanks and I did that. The CD key is the same as the one I have used before and am using now it still will not be ACCEPTED. ANY OTHER THOUGHTS?

#4 gi7omy

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Posted 14 February 2009 - 10:22 AM

You can try a clean install - that might work.

No-one here can supply a key (none of us work for Roxio). You could try Customer Services instead of Tech Support and see if they can help

Check btw you didn't confuse 0 with O, B for 8 and l for 1 (done that myself a few times