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Creator Premier 10.1 Update Issues


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#1 tominregina

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Posted 13 February 2009 - 08:11 PM

Hi,

I have Creator Premier 10.1 and the updates do not install. I download them and they do not appear in the requested folder. I try to install them but I get this error:

     Error in executing file
     C:\users\...\Dell101Patch.exe
     Description: The opertion completed successfully.

The updates are:
Roxio Creator 10.1 Patch for Dell - May 2008
Update Manager Critical Update December 2008

Thanks for your help,
Tom

#2 grandpabruce

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Posted 13 February 2009 - 08:38 PM

QUOTE (tominregina @ Feb 13 2009, 10:11 PM) <{POST_SNAPBACK}>
Hi,

I have Creator Premier 10.1 and the updates do not install. I download them and they do not appear in the requested folder. I try to install them but I get this error:

     Error in executing file
     C:\users\...\Dell101Patch.exe
     Description: The opertion completed successfully.

The updates are:
Roxio Creator 10.1 Patch for Dell - May 2008
Update Manager Critical Update December 2008

Thanks for your help,
Tom



What updates?  If they came from Dell, contact them.
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#3 tominregina

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Posted 14 February 2009 - 07:44 AM

the updates are from roxio creator premier software manager...click on Help - Check for Updates...

#4 tominregina

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Posted 03 March 2009 - 07:00 AM

QUOTE (tominregina @ Feb 14 2009, 07:44 AM) <{POST_SNAPBACK}>
the updates are from roxio creator premier software manager...click on Help - Check for Updates...


I figured it out after contacting dell. You must be logged in as an administrator for the updates to work. Either chenage you user account to adminsitrator or use the admin account - you will have to go through the registration though.

Tom




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