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Problems when launching program


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#1 4saken@deadscope.com

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Posted 30 April 2006 - 09:58 AM

Every time I launch EMC8, I get the following window:

Posted Image

Followed by this message:

Posted Image

Clicking on OK, the process retarts itself and leads to the second message in a endless cycle. The only way out of this is by going into the Task Manager, and ending the task. I then relaunch EMC8, and it flashes the Red/White Roxio logo a couple of times and then it takes me to the Home screen. If I close EMC8 and launch it again, I have to repeat the entire process again of going into the Task Manager, ending the task and relaunching just to get back into the Home screen.

Any ideas what could be causing this?
Yes, the retail install disc is in the drive and I am running the latest build.

#2 alexatrox

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Posted 01 May 2006 - 05:50 AM

1. Download and install Windows Installer Cleanup from Microsoft
2. Remove any Roxio Easy Media Creator 8 from the list
3. Re-install Easy Media Creator 8

#3 cdanteek

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Posted 01 May 2006 - 05:52 AM

Quote

Yes, the retail install disc is in the drive and I am running the latest build.

Is the program installed? Or are you trying to install it?  Windows XP contains Windows Installer 2.0. The MSI in the error referees to a installer issue. The network D:\e is this a USB, Fire Wire drive connection?
Are you trying to install over a network?
If the program is installed and you say your running the latest build, why would you have the install disc in the drive? If your trying to install the program and have a internal drive in the pc try to install from there.

cdanteek
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My Computer Specs click show.
Spoiler

1.Click here   Beginners Guide - Blank DVD Media Type Definitions & What A Firmware Upgrade Is for Your Burner.
2.Click here Firmware HQ - site  dedicated to providing you with the latest firmware releases for your optical disc drives.  
3.Click here CD-DVD Speed    
4.Click here CD-DVD Speed - A user guide
5.Click here Enabling/Checking DMA in Windows Vista, XP, 2000, Me, 9x.
6.Click hereYou can no longer access the CD drive or the DVD drive.
7.click here Drive Not Recognized By Roxio, PX Engine 3_00_58a. Old Version<-> EMC 7.5 Up  PX Engine 4.18.16a. Update .Click here
8.Click here  How to uninstall IE 7 and WMP 11.
9.Click here ImgBurn Current version: 2.5.3.0 (5,262 KB)  CD / DVD / HD DVD / Blu-ray burning application
10.Click here InfoTool  (Drive, Disk, Configuration, Software, Hardware, DMA settings, etc.).
11.Click here.   Complete Uninstall of Creator 2011 & Creator 2012
12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)    
13.Click here  Complete Uninstall of Creator 2009 and 2010 (Windows XP)
14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista  
15.Click here Complete Uninstall of Easy Media Creator 7.5,  8, 9, & 10 on Windows XP
16. Click here WinZip Data Compression Utility <>  Click here WinRAR Data Compression Utility   Click here 7-Zip Data Compression Utility
  17. Click here Finding Your Computer Specs And Roxio Software Version Number.

#4 4saken@deadscope.com

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Posted 01 May 2006 - 11:43 AM

View Postcdanteek, on May 1 2006, 09:52 AM, said:

Is the program installed? Or are you trying to install it?  Windows XP contains Windows Installer 2.0. The MSI in the error referees to a installer issue. The network D:\e is this a USB, Fire Wire drive connection?
Are you trying to install over a network?
If the program is installed and you say your running the latest build, why would you have the install disc in the drive? If your trying to install the program and have a internal drive in the pc try to install from there.

cdanteek

The program is already installed and I upgraded to the latest update available.
The D drive is my DVD drive. It's not over a network and the reason why I had the install CD inserted is because it prompted me for the install CD right after the first error message pops up.


View Postalexatrox, on May 1 2006, 09:50 AM, said:

1. Download and install Windows Installer Cleanup from Microsoft
2. Remove any Roxio Easy Media Creator 8 from the list
3. Re-install Easy Media Creator 8

I searched for this on their site, not coming up under advanced search.

Edited by 4saken@deadscope.com, 01 May 2006 - 11:46 AM.


#5 grandpabruce

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Posted 01 May 2006 - 12:12 PM

View Post4saken@deadscope.com, on May 1 2006, 02:43 PM, said:

I searched for this on their site, not coming up under advanced search.

You can download it here:

http://support.micro...kb;en-us;290301
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