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Compatible Drivers error message = does not load driver for incompatilbe

#1 User is offline   grethel 

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Post icon  Posted 26 February 2009 - 02:17 PM

Been trying to re-install creator 7, & keep getting error message about not have compatible drivers. Comes up with choice from windows media player media (default), that it might be the problem.
Been every where & called everywhere, but Roxio won't give me any information on what to do. Just sends me to self sevice. Read it all!!!!! Can't find any help.
Has anyone had this problem? error says it won't load driver because it will cause my computer not to be stable & etc & etc.
Would sure like to know if anywhere I can find help???

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#2 User is offline   sknis 

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Posted 26 February 2009 - 02:27 PM

QUOTE (grethel @ Feb 26 2009, 04:17 PM) <{POST_SNAPBACK}>
Been trying to re-install creator 7, & keep getting error message about not have compatible drivers. Comes up with choice from windows media player media (default), that it might be the problem.
Been every where & called everywhere, but Roxio won't give me any information on what to do. Just sends me to self sevice. Read it all!!!!! Can't find any help.
Has anyone had this problem? error says it won't load driver because it will cause my computer not to be stable & etc & etc.
Would sure like to know if anywhere I can find help???


What operating system do you have? That version will not work with Vista.
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#3 User is offline   Brendon 

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Posted 26 February 2009 - 02:38 PM

What operating system are you trying to install it in?
What exactly is the error message, please?
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#4 User is offline   grethel 

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Posted 26 February 2009 - 03:51 PM

QUOTE (Brendon @ Feb 26 2009, 02:38 PM) <{POST_SNAPBACK}>
What operating system are you trying to install it in?
What exactly is the error message, please?

windows xp-message =did not load driver because of being incompatible.
then it list windows media & race track (not sure if I remember this right) never heard of race track. that might be causing the problem.
But I do have windows media (default), went to that web. address that the message gave me when I opened the ballon. It had a download for media 11, but didn'see anything about drivers. Tried to download media 11, but computer said I couldn't use that & wouldn't let me install it.
Tried all the things I seen at roxio & nothing worked for this problem!
Thanks for trying to help, been at this for 4 days!!!

This post has been edited by grethel: 26 February 2009 - 03:53 PM

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#5 User is offline   ogdens 

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Posted 26 February 2009 - 04:16 PM

QUOTE (grethel @ Feb 26 2009, 06:51 PM) <{POST_SNAPBACK}>
windows xp-message =did not load driver because of being incompatible.
then it list windows media & race track (not sure if I remember this right) never heard of race track. that might be causing the problem.
But I do have windows media (default), went to that web. address that the message gave me when I opened the ballon. It had a download for media 11, but didn'see anything about drivers. Tried to download media 11, but computer said I couldn't use that & wouldn't let me install it.
Tried all the things I seen at roxio & nothing worked for this problem!
Thanks for trying to help, been at this for 4 days!!!


If you have IE 7 or WMP 11 installed either one will give you problems.

They need to be rolled back to earlier version's.

Go here for instructions http://forums.support.roxio.com/index.php?showtopic=23162



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#6 User is offline   gi7omy 

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Posted 26 February 2009 - 04:35 PM

If you have something called 'race track' on the system - it's well overdue for an AV and malware scan. The only computer oriented stuff I can find called 'racetrack' is still under development by IBM (as a hard drive replacement) so it's possible something is on your computer that shouldn't be there
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

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#7 User is offline   grethel 

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Posted 27 February 2009 - 08:13 AM

QUOTE (ogdens @ Feb 26 2009, 04:16 PM) <{POST_SNAPBACK}>
If you have IE 7 or WMP 11 installed either one will give you problems.

They need to be rolled back to earlier version's.

Go here for instructions http://forums.support.roxio.com/index.php?showtopic=23162

What's IE7 or WMP11 ? I do have WMP11, but it tells me I need drivers that are compatible?
How do I do that? I have roxio,5,6,& now 7? If I get roxio 9, will I be able to use it?

QUOTE (grethel @ Feb 27 2009, 08:05 AM) <{POST_SNAPBACK}>
What's IE7 or WMP11 ? I do have WMP11, but it tells me I need drivers that are compatible?
How do I do that? I have roxio,5,6,& now 7? If I get roxio 9, will I be able to use it?
What will rolling it back to earlier verison do?


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#8 User is offline   gi7omy 

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Posted 27 February 2009 - 08:39 AM

If you get rid of Media Player 11 and Internet Explorer 7, you may need to re-install EMC but then it will work again.

You might need to do the clean install procedure described elsewjhere

Both IE7 and WMP11 are Vista backports and cause the problem
If it ain't broke, fiddle with it until it breaks, then fiddle with it until you get it fixed

"Rincewind could scream for mercy in nineteen languages and just scream in another forty-four "

"If computers get too powerful, we can organize them into a committee; that will do them in."

“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns.” — Mitch Ratcliffe


Daithi

Home Brew computer
Intel I7 950 on Gigabyte X58A UD3R mobo
12 GB Three Channel DDRAM
Radeon HD4850 512 MB GDR3 graphics
Signalink USB Audio Codec for ham radio connection
1 x 160 GB, 1 x 330 GB, 1 x 400 GB IDE drives
4 x 250 GB SATA 2
LG HL-DT-ST GGW-H20L BD-RE drive
22" Acer P223W monitor


EMC 7.5 on Windows XP 32 SP3
EMC10 on Windows XP64 SP2
Creator 2011 on Windows 7 Ultimate
ECD6 on Gentoo Linux (running under VMWare)
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