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No Emc Left At All I now have two EMC's which are useless

#1 User is offline   marde16 

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Posted 09 January 2006 - 01:26 AM

I certainly hope someone can help....I downloaded EMC8 off the website. The first time that I did this I lost my internet connection....did a system restore and my computer crashed. Lost everything after hours on the phone with Dell. I stupidly decided to try again and downloaded it again. Same thing was going to happen so I uninstalled EMC8 before doing a system restore. Now I haven't got access to EMC7 either. I get a runtime error message when I try to open it and it will not uninstall either. I have the cd but it won't install over the old one either. I am at my wits end. Can anyone help? It seems that support for EMC is useless or I'm not smart enough to use it.
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#2 User is offline   james_hardin 

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Posted 09 January 2006 - 05:17 PM

View Postmarde16, on Jan 9 2006, 04:26 AM, said:

I certainly hope someone can help....I downloaded EMC8 off the website. The first time that I did this I lost my internet connection....did a system restore and my computer crashed. Lost everything after hours on the phone with Dell. I stupidly decided to try again and downloaded it again. Same thing was going to happen so I uninstalled EMC8 before doing a system restore. Now I haven't got access to EMC7 either. I get a runtime error message when I try to open it and it will not uninstall either. I have the cd but it won't install over the old one either. I am at my wits end. Can anyone help? It seems that support for EMC is useless or I'm not smart enough to use it.

Save yourself more frustration and call tech support!

It is most likely that will not charge you for an install issue.
Dell 8300 3.0ghz 1.5gb RAM 300gb & 200gb HDs
XP Pro/SP2
NVIDIA GeForce4 MX 440 w/AGP8X
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