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Roxio Not Detecting Cd & Dvd Drives


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#1 Bear359

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Posted 03 March 2009 - 06:53 PM

I'm have windows XP with service pack 3 and Roxio Creator LE - Dell Edition & Easy Media Creator 10 Suite will not detect CD drive or DVD drive. I was having a problem with the drives not being detected when I click on the My Computer Icon but that has been solved because there was a problem with the registry. Any ideas on why Roxio isn't detecting the drives? Roxio Creator came installed with my computer so I don't have a CD to reinstall it and I haven't been able to find the CD for Easy Media Creator because I recently moved. Thanks!

#2 Big_Dave

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Posted 03 March 2009 - 07:39 PM

Dell would be the place to go to get your CD to reinstall Roxio and for support.  Dell offers its own software patches.  If your AV product has a registry cleaner then it needs to be told to ignore Roxio and Sonic entries.

You might want to try this patch from this site but check with Dell first.
http://kb.roxio.com/search.aspx?URL=/conte...70GN&PARAMS=
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin

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HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
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#3 Bear359

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Posted 03 March 2009 - 11:04 PM

QUOTE (Big_Dave @ Mar 3 2009, 07:39 PM) <{POST_SNAPBACK}>
Dell would be the place to go to get your CD to reinstall Roxio and for support.  Dell offers its own software patches.  If your AV product has a registry cleaner then it needs to be told to ignore Roxio and Sonic entries.

You might want to try this patch from this site but check with Dell first.
http://kb.roxio.com/search.aspx?URL=/conte...70GN&PARAMS=


I tried that link and the software is now detecting both drives. I haven't tried to burn any discs but when I do I'll post about what happens. Thank you!

Edited by Bear359, 03 March 2009 - 11:30 PM.


#4 Big_Dave

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Posted 04 March 2009 - 07:32 AM

Yes, let us how your burn goes.  Use a quality media such as Verbatim for a higher success rate.
VISTA Home Premium +SP2 32 bit, Windows 7 Home Premium 32 bit sp1 and 64 bit sp1, XP Pro --->multiboot
Creator 2012 Pro + Creator 2011 Blu-ray plugin

DIY Asus P8P67, Intel i7-2600k 4.4 OC'd ghz, Corsair 8gb XMS3 DDR3 1600, NVIDIA 550 TI 1gb, OCZ Vertex 3 120 gb SATA III, dual Hitachi 1.5TB SATA III
HP DV7-4100t Intel i3-M380 2.5 ghz, 4gb, Crucial C300 128 gb SSD
HP DV9700T Duo 2 T9300 2.5 ghz, 4gb, GF 8600m GS 512 mb, TS-L632N DVD/CD
HP e9280t i7-960 3.2 ghz, 12gb, GTX 460 1gb, HP BD-RE BH20L, Vertex 3 120GB SSD
HP Photosmart Premium, Sony PS3

#5 Bear359

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Posted 06 March 2009 - 10:50 PM

I burned a few CDs today and everything worked great! Thank you so much for the help!

#6 Brendon

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Posted 06 March 2009 - 11:13 PM

I'm sure Big Dave would say "You're Welcome" laugh.gif
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