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Popcorn After Install icon disappears

#1 User is offline   glenn mahan 

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Posted 04 March 2009 - 05:20 PM

I have a Mac osx 10.5.6. I installed Popcorn 3 which also had Disc Cover Assistant. Install did fine and allowed me to register. I opened the folder in the applications folder and attempted to open it. When I clicked on it the Icon showed up in my Dock for a quick second then disappeared. The icon will not stay open. Disc cover assistant works fine. Can anybody relate to this problem? Thanks for any help.
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#2 User is online   tsantee 

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Posted 04 March 2009 - 06:25 PM

Try trashing the Popcorn plist file in your User>Library>Preferences folder. Do you have any Firewire or USB video or audio devices connected? If so, disconnect them and see if that makes any difference.
I'm just a fellow Toast-user so please don't blame Roxio for any misguidance I may provide. And do let me know if your issue gets solved. Cheers from Eugene, Oregon!
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#3 User is offline   glenn mahan 

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Posted 05 March 2009 - 06:36 AM

QUOTE (tsantee @ Mar 4 2009, 06:25 PM) <{POST_SNAPBACK}>
Try trashing the Popcorn plist file in your User>Library>Preferences folder. Do you have any Firewire or USB video or audio devices connected? If so, disconnect them and see if that makes any difference.

I tried your method and reinstalled after that. Still the same problem. I'm still waiting to hear from Roxio. I'll keep you posted. Thanks for your help.


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#4 User is offline   glenn mahan 

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Posted 09 March 2009 - 02:10 PM

QUOTE (glenn mahan @ Mar 4 2009, 05:20 PM) <{POST_SNAPBACK}>
I have a Mac osx 10.5.6. I installed Popcorn 3 which also had Disc Cover Assistant. Install did fine and allowed me to register. I opened the folder in the applications folder and attempted to open it. When I clicked on it the Icon showed up in my Dock for a quick second then disappeared. The icon will not stay open. Disc cover assistant works fine. Can anybody relate to this problem? Thanks for any help.


laugh.gif I went to Roxio's download site and downloaded an upgrade to my version, now it is working very well. Thanks for your help.

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