[HappyBob]

Did a clean Creator 2009 install, now can't get Creator Classic to burn a data disk. At firts I thought I might have a problem with my drive, but it turns out that I can burn an audio disk (onto a cd-r) just fine, I can burn a DVD just fine. However when I put a blank cd-r into the drive to burn data, Classic keeps rejecting the disk, saying it's not a blank disk.
If i put the "rejected" cd-r into another computer, it tells me that it's blank. If I use that "rejected" disk into the computer with Creator 2009, I'm informed that it's blank, and I can write an audio file (from Music Disk creator) to it no problem.
Is there a problem with Creator 2009's Classic Creator?
Thanks,
bob

[Jim_Hardin]

Is there a problem with Creator 2009's Classic Creator?
Thanks,
bob

No...

Put the disc in your drive. From the Home app – Tools – Disc Info

What does it say?

Start Creator Classic – what project settings?

Add 1 little file – click Burn and set it for Test Only.

What does it say?

[HappyBob]

No...

Put the disc in your drive. From the Home app – Tools – Disc Info

What does it say?

Start Creator Classic – what project settings?

Add 1 little file – click Burn and set it for Test Only.

What does it say?

Thanks for the reply Jim,
here's the info:
With a blank disk in drive, Launch Creator 2009 > Home >Tools> Get Disk Info
Inserted Disk - CD-r, Blank Media
Tracks - 0
Free Space -702.8 MB
Used - 0MB
In the Disk,Session,Tracks window: CD-R, Blank Media
Start Creator Classic (from the HOME) by clicking Data Copy, Select Burn Data Disk, select a small file, check options. Options say: Track at once, Mode 1, ISO + Joliet, Fastest
Click GO.... Runs Fine !!!

****** Next Test:

Insert another blank disk
Launch Creator Classic (from Applications):
Click on Data Disk (in project window)
Select small file, click add
Click on File>Project settings:
-Volume Name: 090310_1208
-Type: Data Disk Project
-File System: UDF102
-Bridge: Joliet
check in Validate Source file

Now, Blick BURN and select burn options, reset general options from write to test only
Click OK
Progress info window comes up, disk is ejected, and the bubble to insert a blank disk comes up

ergo, Doesn't work Is something set wrong?

Again thanks for your help
Bob

[sknis]

Try the next test again except uncheck Validate Source file.

[HappyBob]

Try the next test again except uncheck Validate Source file.

Hi Steve,
By the way I really appreciate your tutorials, they have helped me immensly over the years.
Now to the current problem... Tried data disk (from applications) and unchecked "Validate source file before recording"... unfortunately same result .... despite the burn progress window assuring me that the CD-R is blank.
Thanks,
Bob

[Jim_Hardin]

One minor point – when you pick Burn Data Disc from the Home app it is not Creator Classic

Creator Classic can only be selected through the Start Menu or through the Home app by selecting Burn Data Disc – Advanced

Knowing that will make no real difference to your problem…

In Creator Classic, I would set it to UDF and No Bridge. But frankly I unless the file exceeds the disc capacity there isn't any setting to make a broken program work…

I would try an uninstall-reboot-reinstall at this point and I hold little faith in that.

Clean Install – takes longer but usually does the job.

Late arriving thought - did you check for any firmware updates for the drive?

This post has been edited by Jim_Hardin: 11 March 2009 - 02:19 AM

[HappyBob]

One minor point – when you pick Burn Data Disc from the Home app it is not Creator Classic

Creator Classic can only be selected through the Start Menu or through the Home app by selecting Burn Data Disc – Advanced

Knowing that will make no real difference to your problem…

In Creator Classic, I would set it to UDF and No Bridge. But frankly I unless the file exceeds the disc capacity there isn't any setting to make a broken program work…

I would try an uninstall-reboot-reinstall at this point and I hold little faith in that.

Clean Install – takes longer but usually does the job.

Late arriving thought - did you check for any firmware updates for the drive?

Yes Jim, I did check for firmware updates before I did my clean install (following the pinned instructions religiously and insuring that there were no "hidden"AV or spyware programs running) The clean install ran flawlessly (I've also learned that patience is a virtue - the install may take significant time), no gliches, no problems.
- Still no joy!!!!

Bob

[Jim_Hardin]

There is one other solution – turn off verify…

I turned mine off in Version 3 and never looked back. Once you realize how very little it does you will wonder why you bother.

[HappyBob]

There is one other solution – turn off verify…

I turned mine off in Version 3 and never looked back. Once you realize how very little it does you will wonder why you bother.

I turned it off and got the same result. Still confirms that a blank disk in in the tray, but ejects the tray and asks for a blank disk.

[Jim_Hardin]

I turned it off and got the same result. Still confirms that a blank disk in in the tray, but ejects the tray and asks for a blank disk.

Well if one program isn't working then it is time for the Clean Install…

Vista
XP

The trick to Clean Install is to print it out so it is by your side and follow it step by step using the More or Less method. (Don't do More than it says and don't do Less!)

[HappyBob]

Well if one program isn't working then it is time for the Clean Install…

Vista
XP

The trick to Clean Install is to print it out so it is by your side and follow it step by step using the More or Less method. (Don't do More than it says and don't do Less!)

Jim:
Success!!!!
I had done the clean install (using your more or less method) prior to finding this problem. After all the suggestions, figured I just had to bite the bullet and do it again. However this time I cheated and actually did a bit more.
What I did was, after disabling the startups and restarting with selective startup, I decided to check with windows task manager... lo and behold found winfax application was running, so I stopped that, then went to the process window and watched for 15 minutes or so to see what processes were active. I found a sqlservr popping in and windows update, the Lucomserver (Norton's live update service trying to get in. In anyevent stopped those processes (Norton 360 had been disabled before I began, but apparently there are some services that you have to stop manually).
Then I did all the registry work, the uninstall took about 17 minutes to finish.
The reinstall took 35 minutes, there were no requests for continue or restarts.
I've not tested anything but the creator classic (application) but that now works as it should.
So.... perhaps, a check with task manager just to be sure there are no interruptions is a prudent practice.
Thanks for your patience,
bob

[Jim_Hardin]

Bob: You cheated! You know that, in the end, cheaters will burn in H---

Honestly, I do screen caps of the Services list then use those to turn on what was needed. I do a little pruning in there at the same time too…

I like the watch Task Manager trick, just don't blink.

Hope this does the trick!