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What To Do Now?


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#1 2dum4this

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Posted 12 March 2009 - 01:05 PM

Roxio easy dvd has never really worked well on our new hp. Now it will not even start. I want to uninstall then reinstall but I have no disc. (Product was already installed on my hp.) I have no recovery disc because it failed to create when trying to create it the first time. Do I need to get the recovery disks? Do I need to buy the new roxio creater? my desktop is hp m8100n. I am trying to use the easy dvd v9.

Edited by 2dum4this, 12 March 2009 - 01:06 PM.


#2 ogdens

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Posted 12 March 2009 - 01:16 PM

QUOTE (2dum4this @ Mar 12 2009, 05:05 PM) <{POST_SNAPBACK}>
Roxio easy dvd has never really worked well on our new hp. Now it will not even start. I want to uninstall then reinstall but I have no disc. (Product was already installed on my hp.) I have no recovery disc because it failed to create when trying to create it the first time. Do I need to get the recovery disks? Do I need to buy the new roxio creater? my desktop is hp m8100n. I am trying to use the easy dvd v9.


Contact HP, as they provide ALL support for their OEM version of Roxio.







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