Jump to content

Roxio Community

Cd Key Error


  • Please log in to reply
3 replies to this topic

#1 paelpuzzler

paelpuzzler

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 19 March 2009 - 02:13 PM

I've posted elsewhere, but now realize here is really where I should ask the question...What do I do if my LEGAL version of roxio 9 refuses to take the CD key it's used to install in the past? blink.gif

I've switched computers and am re-installing the roxio 9 suite.  The cd key is now invalid (HUH!!!?huh.gif) Tech suggests that I make sure the time zone on the computer is correct but doesn't offer why that's the issue. Tech also won't help out because it's a legacy problem that is no longer supported. angry.gif

Pael Puzzler
I Am A "Hit And Run" Poster!

#2 lynn98109

lynn98109

    Digital Master

  • Members
  • PipPipPipPipPip
  • 866 posts

Posted 20 March 2009 - 05:23 AM

Is this the full EMC 9 bought separately, or is it an OEM Version that comes included with a compuer or burner?  OEM Versions are sometimes crippled in a way that makes them only work with whatever it is they came with, not "a new computer".  (They also often have other features crippled.)

Lynn

#3 Destroyer Havoc

Destroyer Havoc

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 10 May 2009 - 11:20 AM

QUOTE (lynn98109 @ Mar 20 2009, 06:23 AM) <{POST_SNAPBACK}>
Is this the full EMC 9 bought separately, or is it an OEM Version that comes included with a compuer or burner?  OEM Versions are sometimes crippled in a way that makes them only work with whatever it is they came with, not "a new computer".  (They also often have other features crippled.)

Lynn


I also have the same problem. My original install got corrupted, so I uninstalled, cleaned the registry, then attempted to reinstall (mine is the full version, not OEM). Now it tells me that the cdkey is invalid, and will not allow me to complete the install. Any suggestions?

#4 grandpabruce

grandpabruce

    Digital Guru

  • Digital Guru
  • PipPipPipPipPipPip
  • 19,446 posts
  • Gender:Male

Posted 10 May 2009 - 02:13 PM

QUOTE (Destroyer Havoc @ May 10 2009, 02:20 PM) <{POST_SNAPBACK}>
I also have the same problem. My original install got corrupted, so I uninstalled, cleaned the registry, then attempted to reinstall (mine is the full version, not OEM). Now it tells me that the cdkey is invalid, and will not allow me to complete the install. Any suggestions?


Try one of the fixes, here:

http://kb.roxio.com/search.aspx?URL=/conte...6CR&PARAMS=
Life is good!
GrandpaBruce
Vietnam Vet - 1970 - 1971

Main System:
ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX Intel Motherboard; Cooler Master ATCS 840 Case
Intel Core i7 920 Nehalem 2.66GHz 4 x 256KB L2 Cache 8MB L3 Cache LGA 1366 130W Quad-Core Processor
CORSAIR DOMINATOR 3GB (3 x 1GB) 240-Pin DDR3 SDRAM DDR3 1866
PLEXTOR Black DVD Burner, Model PX-880SA; Pioneer Black 8X BD-R 2X BD-RE 16X DVD+R Burner
XFX HD-489A-ZDFC Radeon HD 4890 1GB Video Card
Creative Sound Blaster X-Fi Titanium Fatal1ty Champion Series Sound Card
Windows XP Pro w/SP3

Backup Computer:
ASUS A8N32-SLI Deluxe
Windows 7 Pro w/SP1




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users