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Blu-ray Dvd Won't Play On Samsung Bd-p1500


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#1 bsatchfield

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Posted 20 March 2009 - 06:08 AM

I just purchased Toast 10 Titanium with the HD plugin mainly for burning Blu-ray DVDs or High Definition DVDs or whatever the proper terminology is for use on set top Blu-ray players. I've burned 6 different discs now trying different settings and my Samsung BD-P1500 won't play a single one. My player's firmware is up-to-date, I've tried several different brands of blank media, I've tried different codec and image size exports from Final Cut Pro to no avail. I have no problems with the player when using commercial Blu-ray discs.

My workflow is to export an HD project from FCP as a self-contained QuickTime movie, drag that movie to Toast 10, choose Blu-ray Video (Auto Play, Play All Items, Automatic Encoding, Best Video Quality), select DVD disc type and click the red burn button. The video encodes and the disc burns. However, no playback on the BD player.

Any ideas?

Thanks!

#2 ComPH

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Posted 20 March 2009 - 01:33 PM

The settings can be a bit touchy. See if some of the suggestions here: http://forums.support.roxio.com/index.php?showtopic=40330, would help. I did test the BD-P1400 and it worked o.k. I don't have an access to the 1500. The settings are very touchy, and I burned many coasters until I got the settings right (and wasted the associated time), so consider setting it as recommended in the links, at least initially.

Edited by ComPH, 21 March 2009 - 04:18 PM.


#3 bsatchfield

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Posted 20 March 2009 - 03:43 PM

ComPH,

Thanks very much for digging up those forum topics; I hadn't come across those particular ones during my searches.

Unfortunately, after two more hours of reading, encoding and burning, I still can't get a disc to play. I followed the exporting and Toast encoding settings given in the threads to a "T" yet still get the error message on my player. I'm beginning to wonder if it's simply the player. Perhaps the most recent firmware update broke the HD DVD playback capabilities. I did read somewhere on these forums that someone with a Samsung 1500 got it to work so I'm a bit baffled.

I guess I bring my stack of discs to Best Buy and see if any of them play on a store player.

If anyone has any additional ideas, I'd greatly appreciate the assistance!

#4 ComPH

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Posted 20 March 2009 - 03:53 PM

You could have a problem with the player or with the disc. I know many people who use the PS-3, so going to Best Buy and checking it on PS-3 should verify if the disc itself is good, if the store 1500 is still not working. Like I said, we tested it with the 1400 and it worked great. Yours (the 1500) should be a better player. Best of luck!

#5 ComPH

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Posted 20 March 2009 - 04:14 PM

This link makes me little worried that Samsung killed compatibility with later releases, but perhaps you can contact them for some additional help or explanation: http://forums.cnet.com/5208-13973_102-0.html?threadID=318846

#6 bsatchfield

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Posted 20 March 2009 - 06:18 PM

Interesting that you found that discussion as I was just reading a few things on that same forum. I'll look into downgrading to a previous firmware as a possible solution. I've also sent a request to Samsung.

Another user on that forum posted a note about always removing the AUXDATA folder from his disc image before he burns his disc and that allows his Blu-ray DVDs to play on his player. I made a Toast disc image of the HD video files I've been working with, opened the disc image on my desktop, copied the contents of the disc to another folder, removed the AUXDATA folder and then burned the remaining files in the BDMV and CERTIFICATE folders to a disc and my Samsung player didn't give me the error message or spit the disc out. It didn't play the video, but it did seem to have an effect on the ability of the player to read the disc.

Any ideas how to properly burn a Blu-ray DVD with Toast that omits that AUXDATA folder?

#7 ComPH

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Posted 20 March 2009 - 07:16 PM

Too bad that it is so hard. I don't know how to remove portions of the folders, it seems to be hard coded into Toast. Perhaps someone else can help, or maybe you can contact Roxio support as well. They have lot of support calls, I am sure, so they have a better data base. I'd still go somewhere and try the discs in other players or PS-3. That way you'll have less unknowns, when you are troubleshooting the system. The dvd and dvd-dl are part ot the Blu-ray spec as BD5/BD9, added by Warner Brothers, I think, for the exact reason we like them (the Blu-ray media is way too expensive) and should actually be supported by the H/W manufacturers (see: http://en.wikipedia....ki/Blu-ray_Disc). It is too bad that manufacturers became little less customer-oriented once the competition (HD-DVD) went way. For what it's worth, I never had an issue with the Playstation-3. Best of luck...

Edited by ComPH, 21 March 2009 - 04:21 PM.


#8 bsatchfield

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Posted 20 March 2009 - 07:28 PM

Thanks for all of your suggestions, ComPH. I'll see how other players handle the collection of coasters I've burned and go from there.

#9 Dr.Video

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Posted 21 March 2009 - 11:03 AM

The first Blu-Ray disc I burned played fine in both Samsung 1400 & 1500 as well as a Sony 350.
The 1080i file was encoded in FCP Compressor and then Muxed & Burned in Toast with menus.

#10 bsatchfield

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Posted 21 March 2009 - 06:10 PM

Have you had luck with a Blu-ray DVD on the Samsung 1500 or just acutal Blu-ray discs?

#11 Dr.Video

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Posted 21 March 2009 - 07:15 PM

QUOTE (bsatchfield @ Mar 21 2009, 07:10 PM) <{POST_SNAPBACK}>
Have you had luck with a Blu-ray DVD on the Samsung 1500 or just acutal Blu-ray discs?


Yes. I was able to play a Blu-Ray DVD on the 1500, but not on the 1400.

#12 misterbarryman

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Posted 29 June 2010 - 04:06 PM

View Postbsatchfield, on 20 March 2009 - 06:08 AM, said:

I just purchased Toast 10 Titanium with the HD plugin mainly for burning Blu-ray DVDs or High Definition DVDs or whatever the proper terminology is for use on set top Blu-ray players. I've burned 6 different discs now trying different settings and my Samsung BD-P1500 won't play a single one. My player's firmware is up-to-date, I've tried several different brands of blank media, I've tried different codec and image size exports from Final Cut Pro to no avail. I have no problems with the player when using commercial Blu-ray discs.

My workflow is to export an HD project from FCP as a self-contained QuickTime movie, drag that movie to Toast 10, choose Blu-ray Video (Auto Play, Play All Items, Automatic Encoding, Best Video Quality), select DVD disc type and click the red burn button. The video encodes and the disc burns. However, no playback on the BD player.

Any ideas?

Thanks!

I am having similar issues with a Samsung bd-c5500.  I have burnt Several Blu ray discs with Toast Ten Titanium. the quality is excellent and they all play on my Sylvania NB501SL9.  However they will  not play on the Samsung unless I select "auto play on insert" when I create the disc image. The initial menu comes up but it will go no further.  Your post was last November. Have you learnt anything since then?

#13 chrisozman

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Posted 25 July 2010 - 05:08 AM

Exactly, and it's about time Roxio gave us some answers!
All my burnt blu-rays also play on a PS3 but NOTHING else!

I'm really getting angry now, and Roxio NEVER replies.




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